Problems about upload speed

shadyrome · 29-12-2008, 15:13

Iav got 10mb broadband, my download speed is fine , but my upload speed is wrong. It started 1 week ago. Area : warrington, lowton. Does anyone have this problem?

Stabhappy · 29-12-2008, 15:18

What are the power levels on your modem?

shadyrome · 29-12-2008, 15:21

how do i check it?

Axegrinder · 29-12-2008, 15:25

http://192.168.100.1/

Password and username both root.

HTH

shadyrome · 29-12-2008, 15:27

Downstream Value
Frequency 330750000 Hz Locked
Signal to Noise Ratio 35 dB
Power Level -1 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading

Upstream Value
Channel ID 4
Frequency 22208000 Hz Ranged
Power Level 36 dBmV

LaineY · 29-12-2008, 15:33

330750000 is wrong...
im pretty certain that should be 331

what modem is it you have?

Power levels look ok..

SNR is fine...

moaningmags · 29-12-2008, 15:34

If you have a Webstar modem, the white coloured one with the wavy side and your ex-Telewest, then your modem is off frequency.

192.168.100.1/gscan.htm

Delete the starting frequency type in 331000000 press enter, you should get a message saying set successful and the modem will reboot. Check levels again on Signal tab, if still showing 33075 you need a replacement modem.

If ex-ntl ignore my post

shadyrome · 29-12-2008, 15:41

iav got motorola sb42000 moderm, should i press reset default on this pic?

moaningmags: that link doesn't work.

wow, can't even upload pic on imageshack..

moaningmags · 29-12-2008, 15:42

Ok, go to 192.168.100.1
Click onto configuration delete the numbers from there, type in 331000000
Click save changes then reboot modem button.

shadyrome · 29-12-2008, 15:45

moaningmags: my download speed went up , but my upload speed still remain the same

moaningmags · 29-12-2008, 15:47

Time to call in.

Axegrinder · 29-12-2008, 15:48

Probably a low SNR issue on the UBR methinks.

shadyrome · 29-12-2008, 15:54

moaningmags: My signal reset to 330750000. Yesterday my upload speed was fine 485kb, but it only lasted 2hours. maybe its virgin media problem and not my modem? been using it for 6-7 years now.

Ignitionnet · 29-12-2008, 16:16

You do need to call in.

330.75MHz on downstream is correct as you are in Warrington which, along with other ex-CWC areas, uses a different frequency plan to Telewest areas.

This wouldn't cause the poor upload anyways.

shadyrome · 29-12-2008, 16:19

Broadbandings, so its the virgin media fault?

Edit, thought you said you do not need to call it then. nvm.