VIP Installation

birdie putt · 07-12-2008, 21:33

Hi,
I am deue to have an upgrade to a VIP Installation done on Fri 12. I currently only have BB (10 Meg). My questions are this:

1. What type of V+ Box will I get (make)?

2. Will I be allowed to retain my current BT Phone box as I require this for work?

3. Will they put the cables and boxes on the wall where I require them ( TV one one side of the front room and BB on the other side, plus the phone in the hall. The other V Box is going in my son's bedroom upstairs and I currently have a cable going up the ouside wall and into the attic then down trunking into his bedroom?

4. Could I get them to move the current little white box that is on a wall in my lounge?

Thanks in anticipation.

sammyjayuk · 07-12-2008, 22:48

The V+ box will be the black Scientific Atlanta one, there is only the one model of V+ box at the moment. Whether or not there will be a new one coming out soon appears to be the subject of some debate around here!

The VM installers aren't allowed to touch anything non-VM (or so they told me when I had my install), so your BT stuff should be left alone.

They will always try and respect your preferred route for the cabling, and if they can't they're apparently required to give you a good reason as to why.

I don't know whether they'll move the little white box (I wonder what they're actually called), but there do seem to be a number of VM installers on here so I'm sure you'll get an answer!

Sam