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Old 22-10-2008, 17:26   #1
VMboy
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Emails, not connecting to server.
Anyone still experiencing a loss of their Email services not able to connect to the server using Virgin Media?

---------- Post added at 16:26 ---------- Previous post was at 15:32 ----------

Any ideas as to when the emails for blueyonder.co.uk accounts will be up and running?
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Old 22-10-2008, 17:35   #2
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Re: Emails, not connecting to server.
My email isn't working either.

Will we lose any emails that may have been received during this downtime?
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Old 22-10-2008, 17:49   #3
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Re: Emails, not connecting to server.
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Originally Posted by dwm View Post
My email isn't working either.

Will we lose any emails that may have been received during this downtime?
No, I shouldn't think so.

Do you have a blueyonder.co.uk address then?
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Old 22-10-2008, 17:56   #4
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Re: Emails, not connecting to server.
Yes I do. Let's hope they fix it soon.
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Old 22-10-2008, 17:57   #5
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Re: Emails, not connecting to server.
It been down for awhile somethings happened to it
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Old 22-10-2008, 18:01   #6
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Re: Emails, not connecting to server.
The very nature of the email system means you will most likely receive all emails once access is restored. Most providers make a number of attempts to deliver an email, so it will be delivered when they make another delivery attempt.
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Old 22-10-2008, 18:06   #7
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Re: Emails, not connecting to server.
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Originally Posted by chickendippers View Post
The very nature of the email system means you will most likely receive all emails once access is restored. Most providers make a number of attempts to deliver an email, so it will be delivered when they make another delivery attempt.
all VM's internal systems have been down most of the day,i presume this would include the mail server.BenMcr or whydoineedatech will be along shortly to explain im sure,im field based but couldnt complete any faults as details on phone lines werent available,we couldnt swap faulty boxes or modems either
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Old 22-10-2008, 18:19   #8
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Re: Emails, not connecting to server.
the annoying thing is that virgins status page says no problems!!! i am waiting for urgent emails to arrive and nobody can say when the service will resume.
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Old 22-10-2008, 18:25   #9
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Re: Emails, not connecting to server.
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Originally Posted by jls View Post
the annoying thing is that virgins status page says no problems!!! i am waiting for urgent emails to arrive and nobody can say when the service will resume.
i have been told that ex-telewest areas are now ok (dont know how true this is) but ex-ntl areas are still suffering.
i spoke to a VM manager earlier who was in knowsley when it went,he said all the power dipped,including the lights,then lights came back on but systems were down,including their phones.
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Old 22-10-2008, 18:25   #10
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Re: Emails, not connecting to server.
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the annoying thing is that virgins status page says no problems!!! i am waiting for urgent emails to arrive and nobody can say when the service will resume.
I totally agree with you.
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Old 22-10-2008, 18:42   #11
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Re: Emails, not connecting to server.
i think you are been a bit over the top, virgin can not be blamed for a pwer outage. you seem to not understand the problesm there is in getting a system back up and running after a power outage.

firstly the surge that has happened will mostly likely have wiped a few machines so they will need new hardware, second it will have corrupt data so they will need ot use there backu0ps (well i hope they have backups) to restore the data which isnt not a quick thing.

third email server takea while to get going so to say esicpally after unexpect shut down
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Old 22-10-2008, 18:42   #12
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Re: Emails, not connecting to server.
All systems went down I have tryed the email system which gets me to the login page but cant actually sign in
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Old 22-10-2008, 18:44   #13
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Re: Emails, not connecting to server.
because the servers are down
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Old 22-10-2008, 18:46   #14
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Re: Emails, not connecting to server.
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Originally Posted by Andrewcrawford23 View Post
i think you are been a bit over the top, virgin can not be blamed for a pwer outage. you seem to not understand the problesm there is in getting a system back up and running after a power outage.

firstly the surge that has happened will mostly likely have wiped a few machines so they will need new hardware, second it will have corrupt data so they will need ot use there backu0ps (well i hope they have backups) to restore the data which isnt not a quick thing.

third email server takea while to get going so to say esicpally after unexpect shut down
Looks like your spell checker is down also.

---------- Post added at 17:46 ---------- Previous post was at 17:44 ----------

Can I ask what message you receive when trying to access your web mail?
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Old 22-10-2008, 18:49   #15
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Re: Emails, not connecting to server.
Quote:
Originally Posted by VMboy View Post
Looks like your spell checker is down also.

---------- Post added at 17:46 ---------- Previous post was at 17:44 ----------

Can I ask what message you receive when trying to access your web mail?

Looks like you need to read my post and not be offesnse it says i am dsylexic spell checkers hardly help much.

The onyl message i am getting jsut now is that the host is unavailable which is expect since the server is down
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