fed up with crappy speeds - Page 2

PAYNEARDO · 18-09-2008, 21:42

I am 20MB

But wondered if the people who was upgraded from 4 to 10 could be causing speed issues :0

I have a Blue 250 modem..

D.Casey · 18-09-2008, 21:44

Quote:

Originally Posted by PAYNEARDO

I haven't seen it do that, it is normally rock solid. At the moment it is.

Yep, it seems to stay the same here aswell. (recieved new modem last week)

Quote:

Originally Posted by PAYNEARDO

I am 20MB

But wondered if the people who was upgraded from 4 to 10 could be causing speed issues :0

I have a Blue 250 modem..

I thought that too, but when both my friends(street neighbours) had the visit from the tech last week (they suffer exactly the same as us every night) they got the full 20mb for the whole night .. before going back to slow speeds/really high pings the following nights.

Really strange problem

PAYNEARDO · 18-09-2008, 21:49

Have you actually the full 20MB speed in the last couple of weeks as I can't remember if I have ??

Even when I was at home during the day it seemed to be misbehaving .....

monkey2468 · 18-09-2008, 21:53

If you get another tech to come out, ask him to change the power supply, as these can sometimes cause speed problems.

D.Casey · 18-09-2008, 21:55

Quote:

Originally Posted by PAYNEARDO

Have you actually the full 20MB speed in the last couple of weeks as I can't remember if I have ??

Even when I was at home during the day it seemed to be misbehaving .....

I check at lunch time & morning & when I come home from work, usually get around 16-17mb normally with a ms response of 15-25max on ping tests, it goes to 50-80ms when the problems start and theres packet loss.

junouk · 18-09-2008, 21:56

i get round 30mb in day which ant bad on torrents get round 3.8 to 3.9mb on good day i get 4.5mb

PAYNEARDO · 18-09-2008, 21:59

will check in the morning before work and report back

junouk · 18-09-2008, 22:06

the guy gettin crap speeds did you get tech to change ya modem try changin splitters etc and cables to

PAYNEARDO · 19-09-2008, 08:14

speed this morning from speedtest.net is 15878 (which is good !!

) & 2.09 MB from the site http://gamefiles.virginmedia.com/blueyondergames/ !!

D.Casey · 19-09-2008, 13:42

Quote:

Originally Posted by PAYNEARDO

speed this morning from speedtest.net is 15878 (which is good !!

) & 2.09 MB from the site http://gamefiles.virginmedia.com/blueyondergames/ !!

Thats what I usually get the the day time, so it proves the people on 151 are wrong blaming our firewalls,routers,spyware etc. (defo has to be a ubr problem).

In a way I wish our speeds was always as bad as we get after 7pm, that way a tech could probally diagnose the problem easier

Ignitionnet · 19-09-2008, 13:48

Quote:

Originally Posted by whydoIneedatech

That will have enough of an affect as it is and you should call up again.

-6.4 is fine with 34.1 SNR. Not ideal but fine.

If SNR and receive power stay fairly constant throughout the day and evening I'd suggest oversubscription is the issue. If they vary a lot that points to signal.

Needs a tech to check upstream SNR while the issues occur, and a traceroute would be good.

19-09-2008, 20:50

Quote:

Originally Posted by Broadbandings

-6.4 is fine with 34.1 SNR. Not ideal but fine.

If SNR and receive power stay fairly constant throughout the day and evening I'd suggest oversubscription is the issue. If they vary a lot that points to signal.

Needs a tech to check upstream SNR while the issues occur, and a traceroute would be good.

If the OP spoke to me and explained his problem as above and gave me that power level then I would Tech it, plus it makes the caller feel better that we care.