Virginmedia Are Broadband Scammers - Page 4

peanut · 14-08-2008, 16:19

Quote:

Originally Posted by buggerlugs

Again I'm not sure of your point as you have answered your own question.

I have no responsibilty to you or any other network user. It is VM's draconian throttlling that is the answer for you.

I pay for 20mbit "unlimited use" because that is what i want to use.
VM choose to restrict my 20mbit use quite a lot "to help other networkwork users" - thats your consideration for other people, they have dealt with it.

What I am left with I choose to use as much as i can - that is after they have taken you into consideration. So its not even an issue for you is it.

You totally miss the point - if it wasnt for their STM i wouldnt need to watch my bandwidth 24/7 and feel that I'm being robbed in the first place.

Well said, I can't disagree with any of that myself.

Rone · 14-08-2008, 17:14

Not a bad point at all.

Zero Excuses · 14-08-2008, 23:45

I have been capped around the clock recently. Yes -

I was getting 2 megs around the clock. I have been on the phone to them a few times where they told me I was capped.

OK, I have been using the broadband to view live streaming regularly but I never knew it would drop all the way down to 2 meg.

I was advised by tech support to not use it for a morning so you won't be in the top 5%. Seems like sound advice considering sometimes I just let it run but 2 megs? I was quite shocked...

Mad Ad · 15-08-2008, 02:41

Quote:

Originally Posted by Sirius

And it Numpty's like you that make them use STM

I am a heavy user, However i dont download for downloading's sake or to get at VM.

Its not his fault, its VM helping themselves to resell our peak time bandwidth 4 times rather than any need to help others.

If they had adequate infrastructure to let us all download when we liked they wouldnt need to 'ensure a better service' using awful mechanisms such as STM, however its themselves they are looking out for first, and then using the fact that peoples service will degrade if they resell it as blame for them doing it.

Anti customer propaganda to point the finger at anyone but themselves, thats all it is (and its working, sadly, because its got people like youself blaming him for downloading what he wants, rather than blaming VM 100%)

stairpotato · 15-08-2008, 06:33

Quote:

Originally Posted by Mad Ad

If they had adequate infrastructure to let us all download when we liked they wouldnt need to 'ensure a better service' using awful mechanisms such as STM

...totally agree and surely this is the point. Having read the OP's posts - he does make *some* valid points.

STM is entirely a problem of Virgin's own making. Not only is it entirely unnecessary, it's also badly implemented.

Virgin choose to advertise an unlimited service
Virgin choose the bandwidth bandings that they wish to retail - no one has forced the current tiering structure on them. They could, for example, have stayed with a 2,4,10 meg structure. By increasing the tiers - they increase demand - and the need for STM.
Virgin implement STM without any system in place for notifying the customer that they have exceeded the limits, thereby negating any behavioural change effects that the STM might have encouraged.
Virgin does not give customers access to any system that would allow them to monitor the bandwidth they have used.

Frankly I'm surprised that no consumer organisation has chosen to challenge Virgin through the courts on this. Frankly to have an arbitrary usage limit dictated by Virgin, without providing customers with a way of measuring their usage against the limit is so nonsensical I can't imagine it would ever stand up in court!

Sirius · 15-08-2008, 10:14

Quote:

Originally Posted by Mad Ad

Anti customer propaganda to point the finger at anyone but themselves, that's all it is (and its working, sadly, because its got people like yourself blaming him for downloading what he wants, rather than blaming VM 100%)

No i said that because he said this

Quote:

and I will continue to suck as much bandwidth as possible - even if i don't want anything

That's why or had you conveniently missed that bit ?????

If you are going to have a go at least do your homework first

Let me make a point here. I am a heavy downloader and i don't like STM at all, What i hate more are those that download 24/7 because they can. It has been stated by buggerlugs that he will download as much as he can and even if he does not want it or needs he will do that.

Now that is just taking the **** and gives VM every reason they need to put STM on there network. If numpty's did not download everything just because they can and then admit they did not need to and are doing it just to make a point, Then how can we try to get VM to remove the STM, We cannot while numpty's do that.

VM are about to start 50 meg according to certain webforums, They have already said they are going to STM it, Wonder if they did that because there are those that download just to say they can ???????

peanut · 15-08-2008, 10:31

Quote:

Originally Posted by Sirius

snip....

The way I see it, is that he can do whatever he likes with his connection, regardless if we wants to waste his own time and effort downloading rubbish for the hell of it. I seriously don't think he would to be honest, but who's business is it anyway.

As for your point, you're still blaming the users / customers for VM's shortfalls. As you say you're a heavy downloader who doesn't like STM, do you now download outside the STM hours? If you do then you could also be partly responsible for the extra STM during the day and maybe the night if it comes to it (if it starts).

Sirius · 15-08-2008, 10:40

Quote:

Originally Posted by peanutkp

The way I see it, is that he can do whatever he likes with his connection, regardless if we wants to waste his own time and effort downloading rubbish for the hell of it. I seriously don't think he would to be honest, but who's business is it anyway.

As for your point, you're still blaming the users / customers for VM's shortfalls. As you say you're a heavy downloader who doesn't like STM, do you now download outside the STM hours? If you do then you could also be partly responsible for the extra STM during the day and maybe the night if it comes to it (if it starts).

No i download when i need to. I changed my habits when VM started there STM. Before then i only downloaded overnight, I only download what i need and watch, I never download for the hell of it.

Kymmy · 15-08-2008, 10:43

How long now has STM been about? It's nothing new and I'm sure that if some on here truly felt the way that they've conveyed in thier posts that they simple wouldn't still be subscribed to VM (there are always ways to get out of a contract) and would be on another forum whining away at how thier ADSL is rubbish and that they've been throttled by BT, Orange, Demon...etc.... for going over FUP limits in a month...

If you've got ADSL2 in your area then go for it, do mega downloads and prove to those companies that they should really bring in STM/FUP's as well...

Ignitionnet · 15-08-2008, 10:49

If VM have a problem with people who consume extreme amounts of bandwidth even with STM they can always show them the door. I'm sure they know who said people are. It's VM's choice. If they choose to punish the many through STM in order to account for the actions of a few so that they can continue to advertise unlimited downloads that is their choice.

No customer or group of customers that is alledgedly so small is making VM do anything. Telewest have been operating STM for 3 years just previously on a very targetted group of heavy users, it was with the ntl:Telewest merger and the 20Mbit upgrade that STM became widely used because the capacity was not there to support it without the system in place.

You cannot blame a small subset of customers for the actions of a multi-billion pound company. VM chose the STM solution to the issue and continue to choose it rather than dealing with extreme users individually.

Kymmy - Be both don't care and don't monitor bandwidth usage at this time. I know of people doing 4 figures GB a month because they can and they are left alone. Be probably had a far higher average bandwidth usage per customer than VM and its' only with going mass market through O2 that it's coming down.

moaningmags · 15-08-2008, 11:01

STM was first rolled out in May 2007. With 4pm - Midnight being monitored for upload and download and was revised and changed in December 2007.

Ignitionnet · 15-08-2008, 11:25

Quote:

Originally Posted by moaningmags

STM was first rolled out in May 2007. With 4pm - Midnight being monitored for upload and download and was revised and changed in December 2007.

Nationwide STM was first rolled out 'officially' in May 2007. Telewest had been applying on a per-user basis to extremely heavy users since 2005 at peak times that I'm aware of.

moaningmags · 15-08-2008, 11:50

Quote:

Originally Posted by Broadbandings

Nationwide STM was first rolled out 'officially' in May 2007. Telewest had been applying on a per-user basis to extremely heavy users since 2005 at peak times that I'm aware of.

Telewest always had a fair usage policy but I'd never seen it applied until May 2007.
In 2005 I was a heavy downloader and never noticed restrictions.

But it is possible.

Ignitionnet · 15-08-2008, 11:52

It was done in congested areas to relieve capacity issues. If you were in an area which didn't have capacity issues they wouldn't have bothered.

Beyond that I'm not sure how it was applied, however it's more than possible or even probable

moaningmags · 15-08-2008, 11:54

I'm on an Uddingston ubr and there weren't any congestion issues until the NTL/Telewest merge. Probably why I never noticed any restrictions and also the 1st UBR to get 20meg in Scotland.