Virgin 4Mb to upgrade to 10Mb February - Summer

[pgosling]

Originally Posted by TheBeerHunter

................ But surely he has, as I thought L was 4meg - 10meg and Large was 10meg - 20meg. So if he is getting 20meg then he has been upgraded? Or am I missing something?!

Yeah - sorry think I am wrong on this one.

M is 2MB and not being upgraded.
L is 4MB going to 10MB
XL is 10MB going to 20MB

So yes - one of you has the upgrade the other doesn't.

Try unplugging the cable modem for a few minutes. I know some people have had to do this multiple times in order for the upgrade to take effect.

Originally Posted by pgosling

Yeah - sorry think I am wrong on this one.

M is 2MB and not being upgraded.
L is 4MB going to 10MB
XL is 10MB going to 20MB

So yes - one of you has the upgrade the other doesn't.

Try unplugging the cable modem for a few minutes. I know some people have had to do this multiple times in order for the upgrade to take effect.

XL is 20MB now, but was at one time it was 10MB.

---------- Post added at 18:58 ---------- Previous post was at 18:57 ----------

Originally Posted by kryogenik

Its been a long and lovely road but at last the reboots are no more for me
No, I haven't had the upgrade - I just downgraded all my services today due to family (about to get bigger) and not being around/online to justify what I was paying for. All that bellyaching for nowt eh? Cheers to eth and WDINAT and the other techs for the help - they should be on bonuses.
Let's hope us lowly 2 meggers get an upgrade one day.

Even with 2MB you can still get online if the visiting hours allow

Originally Posted by whydoIneedatech

Even with 2MB you can still get online if the visiting hours allow

Just gotta sniff the packets at the hospital for the wi-fi..

[eth01]

Originally Posted by kryogenik

Just gotta sniff the packets at the hospital for the wi-fi..

yes. i'd love to sniff nhs pct.

Originally Posted by kryogenik

Just gotta sniff the packets at the hospital for the wi-fi..

I meant when everyone's back home and "she who must be obeyed" lets you off the leash for a few minutes and you visit here.

[eth01]

Originally Posted by whydoIneedatech

I meant when everyone's back home and "she who must be obeyed" lets you off the leash for a few minutes and you visit here.

aye up. we got some credit, give the bloke some.. lol

---------- Post added at 19:20 ---------- Previous post was at 19:16 ----------

Originally Posted by pgosling

Yeah - sorry think I am wrong on this one.

M is 2MB and not being upgraded.
L is 4MB going to 10MB
XL is 10MB going to 20MB

So yes - one of you has the upgrade the other doesn't.

Try unplugging the cable modem for a few minutes. I know some people have had to do this multiple times in order for the upgrade to take effect.

2mb will eventually become 4mb... I can personally confirm this too!

Originally Posted by eth01

2mb will go to 4mb and i can personally confirm that.

If it does then it will not be for a very long time, as first the 10mb upgrade has to be finished.

Then next we have the 50mb rollout.

Then we have all the 20mb customers having to be transferred onto the Docsis 3 with every 20mb customer having to get their modem swapped out to enable this.

So you might get an upgrade but probably in 2010 or there abouts.

[pgosling]

Originally Posted by eth01

2mb will eventually become 4mb... I can personally confirm this too!

"eventually" - yes!!!!!!!!!

[eth01]

Originally Posted by whydoIneedatech

If it does then it will not be for a very long time, as first the 10mb upgrade has to be finished.

Then next we have the 50mb rollout.

Then we have all the 20mb customers having to be transferred onto the Docsis 3 with every 20mb customer having to get their modem swapped out to enable this.

So you might get an upgrade but probably in 2010 or there abouts.

it'll happen whilst d3 is deployed, including the scheduled bw increments...

[Bez_ntl]

[QUOTE=TheBeerHunter;34615953]Except L is 10meg, not 4meg? I only signed up a week ago and was assured the server was upgraded so should reach 10meg, however the site says that its TBC for Warrington upgrade. If he is on 20meg then the server in Warrington must be upgraded? But I am also in Warrington but I am not receiving the promised speed so therefore it cant be updated, unless there is more than one server within Warrington? Im just confused as I had promises, which I went with, and now Im paying full price for a half of the broadband package?

I know there are a lot of people on 4meg waiting to upgrade, but when you come as a new customer and you are promised twice the speed and dont receive it is a bit diappointing?

I was told the same thing that I would get 10 Mb I upgraded from 2mb but Im currently getting 4 Mb I'm also in the WA4 area. I honestly dont think this area has been upgraded yet cos everyone I know in the area has not been upgraded. Just a matter off time I hope

[TheBeerHunter]

Originally Posted by Bez_ntl

I was told the same thing that I would get 10 Mb I upgraded from 2mb but Im currently getting 4 Mb I'm also in the WA4 area. I honestly dont think this area has been upgraded yet cos everyone I know in the area has not been upgraded. Just a matter off time I hope

Would they do the 20meg upgrade before they do the 10meg upgrade then? I have seen my bro-in-law / nephews modem setup and did a speed test and they are hitting 20meg no problem in the WA4 region, but it seems to be only people wanting to go upto 10meg thats having the issues?

I rang Virgin today to speak to someone again, and this time they said "you are in a 4meg area and your upgrade is planned for the end of august beginning of sept". I asked about why I know someone on 20meg in the same area and they said "well thats because of the speed you are on, if you were on 20meg then you could reach that"... I dont trust them though due to the whole 10meg fiasco. Would be even more annoyed if I was paying a lot more and still getting 4meg?!?

[Zhadnost]

The 20 Meg upgrade was performed nationwide a long time ago. They are hardly going to be charging some people £25 for 10MBit and others £37.

[slitheen]

Yeah, 20MB upgrade is long done and dusted.

[TheBeerHunter]

Well that makes sense now then...Kind of? Still disappointing to be promised on thing then get delivered something half the speed.... Will join the rest of the "Reboot Gang" then until the magic number 10 appears to start working

[Nanook]

Upgraded to 10Mb here in Notts after a reboot of modem.