Moved house, can't get Virgin, but they won't let me terminate contact
08-07-2008, 17:21
|
#76
|
|
cf.mega poster
Join Date: Jul 2004
Location: chavvy Nottingham
Age: 42
Services: Freeview, Sky+, 100 Mb/s VM BB, mega i7 PC, iPhone 13, Macbook Air
Posts: 7,489
|
Re: Moved house, can't get Virgin, but they won't let me terminate contact
Quote:
Originally Posted by BenMcr
Cancelling a D/D and then not making any other payments in certainly a breach (which is what was being suggested)
|
Yes.
Quote:
Originally Posted by coastered
Then thats what should have been said
|
If you read the post I was quoting, and replying to, you'll see why it's implicit.
Quote:
Originally Posted by LostintheNW
Another example of how this company thinks and believes its above the law, cancel any DD you have with them and let them take you to court
|
That doesn't look like cancelling a DD and paying through CC or cheque, that purely and simply is not paying for services whilst under a contractual obligation to do so, which IS a breach.
A certain degree of assumption is required when making any point which is down to the intelligence of the reader to work out. If the reader isn't intelligent enough to then why should one adjust to the lowest level? Or caveman speak?
|
|
|
|
08-07-2008, 23:46
|
#77
|
|
Inactive
Join Date: Jul 2008
Posts: 17
|
Re: Moved house, can't get Virgin, but they won't let me terminate contact
Quote:
Originally Posted by nffc
If the reader isn't intelligent enough to then why should one adjust to the lowest level? Or caveman speak?
|
Speak for yourself
|
|
|
|
|
09-07-2008, 00:20
|
#78
|
|
cf.mega poster
Join Date: Jul 2004
Location: chavvy Nottingham
Age: 42
Services: Freeview, Sky+, 100 Mb/s VM BB, mega i7 PC, iPhone 13, Macbook Air
Posts: 7,489
|
Re: Moved house, can't get Virgin, but they won't let me terminate contact
Quote:
Originally Posted by coastered
Speak for yourself
|
What wonderful debating skills. I'm awestruck.
|
|
|
|
|
09-07-2008, 00:25
|
#79
|
|
Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: Moved house, can't get Virgin, but they won't let me terminate contact
To be honest it doesn't really matter what other companies may or may not do.
Virgin contracts are for a supply of services at a specified address, with no guarantee of any forward transfer. It doesn't matter where you move, if you end the contract within the minimum term, Virgin charge an early disconnection fee.
If, and only if, Virgin then supply you with services at the address you move to, under a new minimum term contract, will the fee from your previous agreement be waived
|
|
|
|
|
09-07-2008, 20:27
|
#80
|
|
Inactive
Join Date: Jul 2008
Posts: 17
|
Re: Moved house, can't get Virgin, but they won't let me terminate contact
Quote:
Originally Posted by nffc
What wonderful debating skills. I'm awestruck.
|
Well, you do support forest, so I had to account for that. But still, thanks! 
|
|
|
|
|
09-07-2008, 21:53
|
#81
|
|
Inactive
Join Date: Jul 2008
Location: West Midlands
Services: V+
TV:XL
Broadband:XL
Telco:XL
Posts: 796
|
Re: Moved house, can't get Virgin, but they won't let me terminate contact
Quote:
Originally Posted by grow
Apologies if this is the wrong forum to post in, I really didn't know where else to turn.
I've just moved house and the new place is a non cable area. So Virgin can't supply me with Internet or Cable TV.
My problem is that they won't let me leave my contract and want me to pay for a service I simply can not get from them.
My only choice is to get freeview and the internet from another supplier via the phone line but I can't afford to pay for something from Virgin I can't get.
How on earth can I leave them and terminate my contract due to them not being able to supply me with any service.
HELP PLEASE!!!!!!!
|
Hi!
Im not sure if this has been touched on yet...but as with all VM contracts...If you move to a non-cabled area and take beyond cable service any early disconnection fees will be waivered, but they will be charged initially.
I understand where you're coming from on this one, but they do put it in the T&C's about these charges so taking beyond cable may be your only option if you want the EDF's refunded
|
|
|
|
|
10-07-2008, 00:02
|
#82
|
|
cf.mega poster
Join Date: Jul 2004
Location: chavvy Nottingham
Age: 42
Services: Freeview, Sky+, 100 Mb/s VM BB, mega i7 PC, iPhone 13, Macbook Air
Posts: 7,489
|
Re: Moved house, can't get Virgin, but they won't let me terminate contact
Quote:
Originally Posted by coastered
Well, you do support forest, so I had to account for that. But still, thanks! |
What relevance does that have? Ken Clarke supports Forest and he successfully ran the economy for years before the red crew ruined it.
|
|
|
|
|
17-07-2008, 00:01
|
#83
|
|
R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
|
Re: Moved house, can't get Virgin, but they won't let me terminate contact
Just out of interest, as I'm leaving my (not quite ex) can I transfer my virgin account to her and thus not pay the disconnection fee?
|
|
|
|
|
17-07-2008, 00:38
|
#84
|
|
Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: Moved house, can't get Virgin, but they won't let me terminate contact
Yes, as long as they have been in the property over 6 months. There would be a £20 transfer fee, and they would start a new 12 month contract
|
|
|
|
|
17-07-2008, 09:58
|
#85
|
|
R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
|
Re: Moved house, can't get Virgin, but they won't let me terminate contact
That's great news
Cheers.
|
|
|
|
|
18-07-2008, 10:07
|
#86
|
|
R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
|
Re: Moved house, can't get Virgin, but they won't let me terminate contact
Another question if you don't mind
If I transfer to the virgin adsl service do I get to keep my @ntlworld email address or do I have to have a new one?
|
|
|
|
|
18-07-2008, 13:50
|
#87
|
|
Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
|
Re: Moved house, can't get Virgin, but they won't let me terminate contact
A new one unfortunately at the moment
|
|
|
|
|
18-07-2008, 15:54
|
#88
|
|
R.I.P.
Join Date: Jun 2003
Location: Near Sandy Heath transmitter
Services: BT
Posts: 19,325
|
Re: Moved house, can't get Virgin, but they won't let me terminate contact
Cheers  I shall begin moving all my emails elsewhere then
|
|
|
|
Posting Rules
|
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts
HTML code is Off
|
|
|
All times are GMT. The time now is 06:12.
|
Join CF
You are here: 
