Introduce a friend and get £50 pound each of your bills code

[BenMcr]

No they shouldn't volunteer any information about the account. At all

[BexTech]

Originally Posted by BenMcr

No they shouldn't volunteer any information about the account. At all

Many thanks!

[chuzzlemonkey]

Originally Posted by BexTech

Thanks!

Sales don't ask the friend to confirm my address then or give it out? Would that be a DPA issue?

Hi for a full referral we need Both the new and existing customers name, full address and at least 1 contact number...

You will be asked to agree to a disclaimer that states you have your friends permission to give out their details.

[BenMcr]

That is only needed if the existing customer gives the details to Customer Care for the Refer a Friend sales callback

If your friend goes straight to sales, they don't need to give as much information

Originally Posted by BenMcr

That is only needed if the existing customer gives the details to Customer Care for the Refer a Friend sales callback

If your friend goes straight to sales, they don't need to give as much information

Which has resulted in many unappilied credits or cmc having to dig deeper to check the referall

[BenMcr]

I know that, but it all depends on how comfortable you are giving information out

Originally Posted by BenMcr

I know that, but it all depends on how comfortable you are giving information out

What you mean about that?

[handyman]

Originally Posted by BenMcr

I know that, but it all depends on how comfortable you are giving information out

If they are a friend then they should have most of the information anyway barring the account number.

[BenMcr]

Ok.

[jungleguy]

I think that the customer must sign up for at least 2 products to qualify for the £50.

[BenMcr]

Only excluded products are standalone broadband and tv. if you just have a VM phone line it is fine

[BexTech]

I wonder why standalone phone is fine!

[Locky33]

I have just done this i phoned sales direct i said i want to take advantage of this £50 offer. They said ok and asked for account number. I gave them my account number then gave them the postcode of my parents house who want broadband and they are on expensive talk talk phone service (never heared of) The sales operator said i will put £50 credit on your bill i then put my parents on they will be getting XL phone and M broadband it actualy turned out my parents had an old account left on with £26 credit left on there from where they had telewest some 14 years ago.

I do think this is a good offer and could help cable get some old customers back with cheap starter bills.

[chuzzlemonkey]

Unlikely...i could almost guarantee that the £50 credit won't be on the first bill.

Second bill is the most likely bet...

[BuckleZ]

I forgot to tell Virgin when signign up about a referral, can i do this now? a week later?