New STM/Virgin traffic managent confirmed - so that's why it's slow!

[hokkers999]

Originally Posted by Down the Pub

because they are still paying for the cough*premium*cough service, if you were being stm'd to the same level of the 2meg tier, and your paying double the cost for the privlidge - would you be happy? i know i wouldn't, and yes i did vote with my wallet (after my vote about service fell on deaf ears) and went to o2 with no caps or stm in sight.

But my point was that if this capping was because my 2 meg service is *harming* - for lack of a better term - the network. Then throttling back the 20'ers to only 5 is still doing over twice the *damage* that I was causing in the first place.

And that is where VM come unstuck. If I can only ever put 40% of the load of even a capped 20'er onto the network....then the capping is ONLY about the capability to OVERSELL the service.

Morning all

As promised, I said I'd post back to confirm when the updated traffic
management policy was rolled out across the cable network as per:

* http://www.virginmedia.com/traffic

I can confirm that the rollout completed yesterday without issue and
that the policy now applies to all cable customers.

Many thanks




Alex


--

Alex Brown
Senior Product Manager
Product Management, Virgin Media

O well another STM limit that I am gonna have to live with :-(

[rossdagley]

Originally Posted by darthlinux

O well another STM limit that I am gonna have to live with :-(

You're not limited. VM keep telling us so

hey guys, sorry didnt read the entire thread, but i understand there is now a daytime stm from 10am-3pm, Im on a new 12 month contract consisting of 20mb bb. before I signed up, i read on virgin medias site that the daytime stm will only be in places where there is over subscription and the ubrs cannot handle it, so basically only a few areas.

My question is, does this daytime stm now include the entire country? Because if it does, this is not a good service in my opinion, in terms of Be bb as they have no stm and have a higher upload. Also seeing as this stm policy was not in place when i signed up, do i have the option of leaving or compensation (discount) as vm have changed the services they are offering me (terms and conditions).

note: i do not want to leave but just want to know for future reference.

[rossdagley]

As far as I am aware, it's across the whole of the UK. I am not (again, as far as I am aware) on an over-subscribed UBR and I've fallen foul of the daytime STM previously. Basically you can only get what you paid for between 10pm and 10am (50% reduction in "service") save for one hour between 3pm and 4pm.

[Sumanji]

Hey,

I've been in love with my Nottingham 4MB VM connection until the last few months - very slow speeds at peak times, and I have been hit by STM on a few occasions which is just disgusting.

I'm thinking of migrating away to ADSL (although that was a horrible experience in the past as well with F2S). Looking here my options aren't that great... which ISP would be best to go with if the VM woes continue?

Cheers,

Suman

Originally Posted by Sumanji

Hey,

I've been in love with my Nottingham 4MB VM connection until the last few months - very slow speeds at peak times, and I have been hit by STM on a few occasions which is just disgusting.

I'm thinking of migrating away to ADSL (although that was a horrible experience in the past as well with F2S). Looking here my options aren't that great... which ISP would be best to go with if the VM woes continue?

Cheers,

Suman

http://www.ukonline.net would be a good choice if your willing to pay up

They are owned by sky, their top package is 16Mbit Download 1Mbit upload.

Distance from the exchange is a factor of course

[Nicosia]

ukonline suck i was with them for a few years but the line kept dropping and they where 100 times worse then ntl

Originally Posted by Nicosia

ukonline suck i was with them for a few years but the line kept dropping and they where 100 times worse then ntl

Yea..suppose thats why they get a 100% rating, because they suck

I bet your problem was down to line quality, bad wiring, bad faceplate etc, shouldnt be so quick to blame an isp

[aseriouscat]

Traxdata: Then why does the website say: Last updated: 09 June 2008?

rossdagley: As far as I am aware, it's across the whole of the UK.

^yes it is.

[Sumanji]

Hmm UKOL look good, but the 12 month contract sucks

This is what happened last time I tried DSL. Ultimately culminated in line death, which is why I'm reluctant to go back...

[Nicosia]

Originally Posted by TraxData

Yea..suppose thats why they get a 100% rating, because they suck

I bet your problem was down to line quality, bad wiring, bad faceplate etc, shouldnt be so quick to blame an isp

yeah ukonline said the quality of my line was bad and i was far from exchange 2.3km or .5 i cant remember but i am sure any adsl isp i was to go with it would be very bad for me, but they had a 24mbit download and now its 16? im guessing because no one recieved higher then 16mbit...

[Berealwith]

Originally Posted by Nicosia

yeah ukonline said the quality of my line was bad and i was far from exchange 2.3km or .5 i cant remember but i am sure any adsl isp i was to go with it would be very bad for me, but they had a 24mbit download and now its 16? im guessing because no one recieved higher then 16mbit...

Yes that would be a good call. there are some great sites out there to check adsl connection speeds heres one http://www.kitz.co.uk/adsl/max_speed_calc.htm

Originally Posted by Nicosia

yeah ukonline said the quality of my line was bad and i was far from exchange 2.3km or .5 i cant remember but i am sure any adsl isp i was to go with it would be very bad for me, but they had a 24mbit download and now its 16? im guessing because no one recieved higher then 16mbit...

No, it's because Sky now own them and they only offer upto 16Mbit.