Virgin rapped on broadband speeds - Page 3

Toto · 03-07-2008, 07:09

Quote:

Originally Posted by Gary L

Virgin Media use the term "Up to" and they say it doesn't matter how far you live away from the exchange.

Which is true. Distance from the cable head end does not impair speed in the way it does for adsl users distance from their local exchange.

---------- Post added at 07:09 ---------- Previous post was at 07:05 ----------

Quote:

Originally Posted by Angry@VMedia

BUT <snip>

Another example of how Virgin Media can get away with breaking the law AND making themselves look good in the process!!

I agree to a point, but what law(s) has virgin Media broken?

LostintheNW · 03-07-2008, 08:28

No good at quoting on this thing but anyway:

1 Money grabbing thieves IMO is not a bit much, this is exactly what this company is

2 How can they sell me unlimited broadband when I get limited the moment I have the cheek to start surfing the internet? They advertise their service as unlimited, they don't just say unlimited downloads - unlimited in their advertisements means unlimited downloads and unlimited speed up to the speed you pay for - limiting that does not make it unlimited!

They need more than just a smack on the legs for what they get away with. The company is a shambles and from what I see on this site the only people who are in bed with virgin are people who work for them or don't actually have the services, as everyone else who has to put up with VM rarely have anything good to say about them!

All my opinion and if you don't like it then tough to be honest, I've been a cable customer for a long long time and am for one sick of being screwed over by this outfit. NTHell might have been bad but compared to these they are angels.

Central · 03-07-2008, 10:54

Quote:

Originally Posted by h3llb1tch

During STM hours, you are limited as to how much you can download.
If you exceed that limit, your speed is then limited to one quarter of what you pay for.
Now which part of that is unlimited exactly ?

You are not limited to how much you can download. The only thing that may get limited is the speed. You can still download as much as you can just at a lower speed

Now which part of that did you not understand?

Nicosia · 03-07-2008, 11:21

Quote:

Originally Posted by Gary L

What's the difference between Be* and Virgin Media?

Be* don't have any limits for you to hit before you get restricted or STMd.
Be* don't tell lies to get customers, Virgin have 9 warnings for doing this from the ASA

dont forget be have a 2.5mbit upload on their 24mbit connection and VM have a crappy upload it should be at least 2mbit on the 20mbit

Wrestlefreak · 03-07-2008, 11:51

Quote:

Originally Posted by Nicosia

dont forget be have a 2.5mbit upload on their 24mbit connection and VM have a crappy upload it should be at least 2mbit on the 20mbit

This is the exact reason im trying to leave Virgin, just waiting for BE to get my exchange enabled which shouldnt be too long now.

cimt · 03-07-2008, 12:18

Quote:

Originally Posted by Wrestlefreak

This is the exact reason im trying to leave Virgin, just waiting for BE to get my exchange enabled which shouldnt be too long now.

Have you done checks to see which speeds you can get at your address?

Nicosia · 03-07-2008, 12:20

Quote:

Originally Posted by Wrestlefreak

This is the exact reason im trying to leave Virgin, just waiting for BE to get my exchange enabled which shouldnt be too long now.

i would be with be if i was close enough to the exchange and had a good enough bt line to see anymore then 8mbit i waS with ntl from 512kb and as soon as ukonline offered 8 i went with them but to my disapointment adsl was not good for me even though be is available to me i would not move from Vm who can deliver full 20mbit speed to me the VM cable box is right outside my house, i think thats a good thing lol

Id love to see some speed test results from bethere users on the 24mbit with 2.5mbit upload

Wicked_and_Crazy · 03-07-2008, 12:24

Quote:

Originally Posted by Be*

You are not limited to how much you can download. The only thing that may get limited is the speed. You can still download as much as you can just at a lower speed

Now which part of that did you not understand?

Which part dont you understand? There is no such thing as unlimited download as it's always confined by your speed, if your speed is reduced then your limit is reduced. "Unlimited" downloads is false advertising

---------- Post added at 12:22 ---------- Previous post was at 12:20 ----------

Quote:

Originally Posted by Nicosia

dont forget be have a 2.5mbit upload on their 24mbit connection and VM have a crappy upload it should be at least 2mbit on the 20mbit

why "Should" it?? you dont have to buy the product and you know the upload speed from the outset.

---------- Post added at 12:24 ---------- Previous post was at 12:22 ----------

Quote:

Originally Posted by Nicosia

i would be with be if i was close enough to the exchange and had a good enough bt line to see anymore then 8mbit i waS with ntl from 512kb and as soon as ukonline offered 8 i went with them but to my disapointment adsl was not good for me even though be is available to me i would not move from Vm who can deliver full 20mbit speed to me the VM cable box is right outside my house, i think thats a good thing lol

what???? ive read that 5 times and still cant understand it

Wrestlefreak · 03-07-2008, 12:25

Quote:

Originally Posted by cimt

Have you done checks to see which speeds you can get at your address?

Yes, i only live 1.8km away from the exchange, from reading BE's website this should be fine for the full 2.5mb upload on upload plus. I'm not concerned about the decreased download speed either for upload plus, even 10mb would do me.

03-07-2008, 13:37

Again BT throttle torrents so doesnt this mean they should tell customer about this?

Nicosia · 03-07-2008, 13:42

Quote:

Originally Posted by Wicked_and_Crazy

Which part dont you understand? There is no such thing as unlimited download as it's always confined by your speed, if your speed is reduced then your limit is reduced. "Unlimited" downloads is false advertising

---------- Post added at 12:22 ---------- Previous post was at 12:20 ----------

why "Should" it?? you dont have to buy the product and you know the upload speed from the outset.

---------- Post added at 12:24 ---------- Previous post was at 12:22 ----------

what???? ive read that 5 times and still cant understand it

sorry my english sucks, what i was saying is i am to far away from adsl exchange to get any good speed from bethere and if i was close enough to see full 24 and 2.5mbit upload i would move to be where there is no capping and a good upload. atm only VM can deliver me anything more then 8mbit

lsproc · 03-07-2008, 18:12

I think there was some confusion in my post. Where I said Be*, I meant the user, not the isp

jungleguy · 03-07-2008, 21:28

Quote:

Originally Posted by Nicosia

sorry my english sucks, what i was saying is i am to far away from adsl exchange to get any good speed from bethere and if i was close enough to see full 24 and 2.5mbit upload i would move to be where there is no capping and a good upload. atm only VM can deliver me anything more then 8mbit

why don't you move? I hear property is cheap next to the BT exchanges

Nicosia · 03-07-2008, 21:51

Quote:

Originally Posted by jungleguy

why don't you move? I hear property is cheap next to the BT exchanges

lol im happy with this connection i dont want a good upload that badly to move
house if i wanted a good upload i would go home to cy and have 10mbit with 1mbit up for 99 euro a month vm is the only isp to give me full 20mbit and i am very happy with vm but the capping thing can be a little annoying sometimes..i live in a guest house so the guests use the connection also

port 21 · 03-07-2008, 22:55

I was just wondering if someone could outline the exact restrictions that are inforced at each time of the day as im slightly confused.

I know all about traffic shaping and throttling etc, but i dont know what restrictions i have on my connection, (10mb).