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Virgin 4Mb to upgrade to 10Mb February - Summer
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Old 06-06-2008, 22:19   #826
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Red face Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Hi People,

I have just noticed that my area (Glasgow) has been marked as upgrade complete. I am currently on the large 4mb package and when I do a speed test I am still on the 4mb package. Should I be starting to see my speeds increase? I am not a heavy user so should not be capped or anything. Also my modem does not need upgraded according to VM. Should I contact VM and ask for help?

Thanks



Johnny
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Old 06-06-2008, 22:52   #827
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

did you reboot your modem?
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Old 06-06-2008, 23:02   #828
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

What a con this upgrade crap is. Broadband will be finished & warp drive starships will be roaming the galaxy before it arrives in Manchester.

I was promised 10 meg in January, if I upgraded to 4meg from 2 meg. 6 months later theres no sign of it on the horizon.

My connection is 2 meg at best most times, a waste of money upgrading.
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Old 06-06-2008, 23:41   #829
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Fri, 06 Jun 2008 23:37:09 GMT

Test 1: 1024K took 873 ms = 1173 KB/sec, approx 9666 Kbps, 9.44 Mbps
Test 2: 1024K took 848 ms = 1207.5 KB/sec, approx 9950 Kbps, 9.72 Mbps
Test 3: 1024K took 1126 ms = 909.4 KB/sec, approx 7493 Kbps, 7.32 Mbps
Test 4: 2048K took 1670 ms = 1226.3 KB/sec, approx 10105 Kbps, 9.87 Mbps

Overall Average Speed = approx 9304 Kbps, 9.09 Mbps


To repeat this test from the source server click here.


I don't think it's a con. I think that's amazing considering I'm also on Xbox Live playing GTA4.
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Old 06-06-2008, 23:41   #830
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Quote:
Originally Posted by SMG View Post
What a con this upgrade crap is. Broadband will be finished & warp drive starships will be roaming the galaxy before it arrives in Manchester.

I was promised 10 meg in January, if I upgraded to 4meg from 2 meg. 6 months later theres no sign of it on the horizon.

My connection is 2 meg at best most times, a waste of money upgrading.
you know what SMG your absolutely right. I myself am in the Manchester area, but situated in Bolton. By the time they actually go through with the upgrade broadband will no longer exist.
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Old 06-06-2008, 23:44   #831
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

What, internet through quantum tunnelling using tachyons - the page will come up before we type it?
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Old 06-06-2008, 23:46   #832
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

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Originally Posted by foreverwar View Post
What, internet through quantum tunnelling using tachyons - the page will come up before we type it?
We'd only have to think it for it to come up! That's how good it'll be.
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Old 06-06-2008, 23:49   #833
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Nah, it would come up before you thought of it.......

Which could be embarrassing if you mum/wife/kids were around.
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Old 06-06-2008, 23:51   #834
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

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Originally Posted by foreverwar View Post
Nah, it would come up before you thought of it.......

Which could be embarrassing if you mum/wife/kids were around.
That wasn't a reference for any particular member was it?
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Old 07-06-2008, 07:59   #835
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

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Originally Posted by Nicosia View Post
did you reboot your modem?
PC and modem are powered off at night.
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Old 07-06-2008, 08:41   #836
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Quote:
Originally Posted by johnnymcdermott@ View Post
I have just noticed that my area (Glasgow) has been marked as upgrade complete. I am currently on the large 4mb package and when I do a speed test I am still on the 4mb package. Should I be starting to see my speeds increase? I am not a heavy user so should not be capped or anything. Also my modem does not need upgraded according to VM. Should I contact VM and ask for help?
If you check the "downstream bit rate" from the config pages of your modem, you'll see the speed that you are connecting to your UBR.
You'll find some tips in Annie's Broadband FAQ.
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Old 07-06-2008, 08:56   #837
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Quote:
Originally Posted by ceedee View Post
If you check the "downstream bit rate" from the config pages of your modem, you'll see the speed that you are connecting to your UBR.
You'll find some tips in Annie's Broadband FAQ.
Settings below:

Downstream Lock : Locked
Downstream Channel Id : 4
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : -4.4 dBmV
Downstream SNR : 33.5 dB


Thanks for replies so far.
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Old 07-06-2008, 09:05   #838
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Those settings are your power levels, johnnymcd.
Have a hunt around the pages for something described as the bit rate or a number followed by "bits/sec"?
(It'll be 4096000 if you are still configured for 4Mb/s.)
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Old 07-06-2008, 09:10   #839
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Quote:
Originally Posted by johnnymcdermott@ View Post
Settings below:

Downstream Lock : Locked
Downstream Channel Id : 4
Downstream Frequency : 402750000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 5360.537 Ksym/sec
Downstream Interleave Depth : taps32Increment4
Downstream Receive Power Level : -4.4 dBmV
Downstream SNR : 33.5 dB


Thanks for replies so far.
You actually want the Operation config. page, looking like this:

Network Access : Allowed
Maximum Downstream Data Rate : 20480000
Maximum Upstream Data Rate : 768000
Maximum Upstream Channel Burst : 1600
Maximum Number of CPEs : 1
Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

If you're on 10Mbps the downstream data rate will be 10240000...
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Old 07-06-2008, 09:13   #840
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Re: Virgin 4Mb to upgrade to 10Mb February - Summer

Quote:
Originally Posted by ceedee View Post
Those settings are your power levels, johnnymcd.
Have a hunt around the pages for something described as the bit rate or a number followed by "bits/sec"?
(It'll be 4096000 if you are still configured for 4Mb/s.)

Right enough ceedee.

Maximum Downstream Data Rate : 4096000

I had problems recently with my modem in that I kept losing my connection. Is it possible they have tied it down to 4mb to stop this happening.

Ta
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