01-06-2008, 14:36
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#1
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Inactive
Join Date: May 2006
Posts: 91
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Web space stat counter
Hi all
Is anyone else having problems with Virgin Media web space's stat counter? I'd like to see how many hits there have been on my website but I'm getting no chart loading, it just shows a red x:
Also when I click on "Detailed stats", I get the following error message:
I'm guessing this is going to be a tech issue but I'm trying to avoid having to contact VM about it as it will inevitably be time consuming and unfruitful.
Has anyone else experienced this?
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01-06-2008, 14:43
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#2
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Inactive
Join Date: Nov 2006
Posts: 2,939
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Re: Web space stat counter
I can't even get onto that because I was originally with ntl. 
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01-06-2008, 14:47
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#3
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Inactive
Join Date: Dec 2007
Location: Kidderminster
Services: VM XL broadband, Sky+ TV and BT phone
Posts: 670
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Re: Web space stat counter
snap same here, it's been like it for a bit now and I've no idea why.
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01-06-2008, 23:40
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#4
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Permanently Banned
Join Date: Apr 2008
Posts: 200
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Re: Web space stat counter
Years ago when they were NTL, I was having problems with my own personal website I made, I called them up and they said they dont support FrontPage Extensions( or something like that) and I couldn't get ANY counter to work, and there was a few other bits too, which I cannot remember now off the top of my head, but I also had a problem with the content on the web not updating after I'd updated it, people had to spend around 10 mins refreshing the page for the changes to show up.
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02-06-2008, 07:48
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#5
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Inactive
Join Date: Mar 2004
Location: Glasgow, Scotland
Services: anything for a new job
Posts: 4,165
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Re: Web space stat counter
you could add statcounter to your pages........
it worked for me.
ik
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02-06-2008, 08:26
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#6
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Permanently Banned
Join Date: Jun 2003
Location: Nr Carnforth
Age: 50
Services: M6 Keele
Posts: 5,462
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Re: Web space stat counter
Quote:
Originally Posted by ikthius
you could add statcounter to your pages........
it worked for me.
ik
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I should add that 'statcounter' is the name of the tool, if you google it you will find.
Use it on all of my websites. Its good, better now it has a 500 log for free.
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02-06-2008, 08:58
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#7
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Inactive
Join Date: Dec 2006
Services: M Phone, XL BB, XL TV and 2 SA V+
Posts: 238
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Re: Web space stat counter
Just use Google Analytics, so much better.
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02-06-2008, 10:51
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#8
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Permanently Banned
Join Date: Jun 2003
Location: Nr Carnforth
Age: 50
Services: M6 Keele
Posts: 5,462
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Re: Web space stat counter
Quote:
Originally Posted by indie1982
Just use Google Analytics, so much better.
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I use both together with awstats on the server (which monitors Google itself and the other search engines).
I have to say that Statcounter and Awstats get used much more though as I prefer the interface.
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03-06-2008, 19:28
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#9
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Inactive
Join Date: May 2006
Posts: 91
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Re: Web space stat counter
Quote:
Originally Posted by ikthius
you could add statcounter to your pages........
it worked for me.
ik
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Done this and it works dandy. Thanks all.
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