Virgin 4Mb to upgrade to 10Mb February - Summer - Page 42

Gingerbread Man · 05-05-2008, 22:50

I was wondering what area I'm under on the Virgin 'Where's my upgrade?' page.

I'm in Petersfield.

I have a Guildford postcode - GU31.

The Guildford area - Farnborough, Camberly, Woking, Aldershot, Fleet, Guildford - Completed.

But alas I'm still on 4mb. Can somebody tell me which area I'm to watch for news of the upgrade date?

ceedee · 05-05-2008, 23:20

Quote:

Originally Posted by Gingerbread Man

I was wondering what area I'm under on the Virgin 'Where's my upgrade?' page.

What do you get if you click on "Connection" near the top of this page?
Mine is straightforward but you might be able to figure out which area you're in from the location of the UBR.

Quote:

But alas I'm still on 4mb. Can somebody tell me which area I'm to watch for news of the upgrade date?

Unfortunately, that question ain't so easily answered...
You've done the old 'turn it off and on again' routine with your modem, I guess?

Wossi · 06-05-2008, 07:41

1 thing I did find weird last night, I checked the modem status page and it still says it is only 4mb

lightwind · 06-05-2008, 07:52

I'm in Nottingham (NG9) and I'm still only getting 3.7Mbps. I've done all the modem reboots etc, but still no change. The "Even Faster Page" on VM's site states that the only areas which are still "TBC" in Nottingham are Chesterfield and Grimsby.

Does this mean that I should have been upgraded now, or is NG9 part of an area which is not classed as Nottingham?

bmxbandit · 06-05-2008, 08:12

I think it means the whole of the Nottingham area, stretching as far as Chesterfield and Grimsby. No change here in NG9 either...

06-05-2008, 08:42

Quote:

Originally Posted by lightwind

I'm in Nottingham (NG9) and I'm still only getting 3.7Mbps. I've done all the modem reboots etc, but still no change. The "Even Faster Page" on VM's site states that the only areas which are still "TBC" in Nottingham are Chesterfield and Grimsby.

Does this mean that I should have been upgraded now, or is NG9 part of an area which is not classed as Nottingham?

The best thing to do is post your region code then someone can tell you what region you actually are.

Gingerbread Man · 06-05-2008, 15:21

Quote:

Originally Posted by ceedee

What do you get if you click on "Connection" near the top of this page?
Mine is straightforward but you might be able to figure out which area you're in from the location of the UBR.

Unfortunately, that question ain't so easily answered...
You've done the old 'turn it off and on again' routine with your modem, I guess?

Done the old turn off and on. Well did on the 1st and the 3rd but not since.

If I click on the connection button, I'm told that I'm not on Virgin Media!? Shame that as I'm on their 4mg connection.

Using another website, I have found out - cpc1-horn2-0-0-cust898.cos2.cable.ntl.com

Any other way to find the host I'm with?

cimt · 06-05-2008, 15:58

You're on ex-ntl. I don't know what cos2 is. What area are you in?

Gingerbread Man · 06-05-2008, 16:13

Quote:

Originally Posted by cimt

You're on ex-ntl. I don't know what cos2 is. What area are you in?

I'm in Hampshire. Maybe it's Cosham?

So that would mean I'm in the "Cosham area Fareham, Portsmouth, Havant TBC" area? Oh well, better get that wait on. thanks for the answers :-)

07-05-2008, 07:30

Quote:

Originally Posted by Gingerbread Man

I'm in Hampshire. Maybe it's Cosham?

So that would mean I'm in the "Cosham area Fareham, Portsmouth, Havant TBC" area? Oh well, better get that wait on. thanks for the answers :-)

Your UBR is EX-Telewest, to check your region please post the region code from the top of your bill.

dbateman2k5 · 07-05-2008, 22:59

Quote:

Originally Posted by Gingerbread Man

cpc1-horn2-0-0-cust***.cos2.cable.ntl.com

Hi Gingerbread Man

You are on the Cosham 2 UBR, and looks like the Horndeen 2 card.

My is cpc3-fare4-0-0-cust***.cos2.cable.ntl.com, which means I'm on the Fareham 4 card on the Cosham 2 UBR.

You are on the ex-NTL (now VM) network (formally ex-C&W (Cable & Wireless)). Same as me

.

08-05-2008, 09:43

Try putting the following inhto your address bar, at the bottom under the heading "Your Access Info" it will tell you your IP address and what UBR you are actually on, this is an Official Virginmedia Internet Tools page.

http://tools.virginmedia.com/

joglynne · 08-05-2008, 15:22

Quote:

Originally Posted by whydoIneedatech

Try putting the following inhto your address bar, at the bottom under the heading "Your Access Info" it will tell you your IP address and what UBR you are actually on, this is an Official Virginmedia Internet Tools page.

http://tools.virginmedia.com/

Out of interest, what different information would http://tools.virginmedia.com/ give about your UBR that the 'connection' button on the cable forums task bar above can give you? I have tried both and seem to get exactly the same information.

08-05-2008, 16:23

Quote:

Originally Posted by joglynne

Out of interest, what different information would http://tools.virginmedia.com/ give about your UBR that the 'connection' button on the cable forums task bar above can give you? I have tried both and seem to get exactly the same information.

You can save it as a bookmark and use the other tools on their, the ones that are not at the top of this page. Remember not everyone is confident of going into the DOS screen, for that reason alone it is a worthwhile post.

lightwind · 08-05-2008, 16:39

Quote:

Originally Posted by whydoIneedatech

The best thing to do is post your region code then someone can tell you what region you actually are.

Here's my details:

cpcX-stapX-0-0-custXXX.nott.cable.ntl.com

So could someone please advise which region I am, as the Nottingham area is done, other than Chesterfield and Grimsby.