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Old 01-04-2008, 21:10   #1
skysound
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Hold Music @ Virgin Media
Hi All,

I know how awfully strange this question is going to be but hey some of us gotta be sad to even sad/groovy people ratio i guess...

Anyway, does anyone know what music Virgin Media play when your're on hold? I know there are a few tunes, the one i want has no words and its played when you call the movers centre and a load of other departments too. If anyone has a link to the tune or something that would be fantastic. Its not the looped one that restarts every 10 seconds or something.

I tried to find this out one day a few weeks ago and have searched everywhere to no avail. Now the challenge of finding this god dam thing is really bugging me i wont give up lol!!!

If you know, or can find out you are amazing and i'd love your research skills!

Thanks guys. I really would appreciate your help here. Maybe even a mars bar in it!
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Old 01-04-2008, 21:28   #2
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Re: Hold Music @ Virgin Media
Quote:
Originally Posted by skysound View Post
Hi All,

I know how awfully strange this question is going to be but hey some of us gotta be sad to even sad/groovy people ratio i guess...

Anyway, does anyone know what music Virgin Media play when your're on hold? I know there are a few tunes, the one i want has no words and its played when you call the movers centre and a load of other departments too. If anyone has a link to the tune or something that would be fantastic. Its not the looped one that restarts every 10 seconds or something.

I tried to find this out one day a few weeks ago and have searched everywhere to no avail. Now the challenge of finding this god dam thing is really bugging me i wont give up lol!!!

If you know, or can find out you are amazing and i'd love your research skills!

Thanks guys. I really would appreciate your help here. Maybe even a mars bar in it!
Sort of Local Heroish, Dire Straitsish?

Wondered what that is myself...

(Bites tongue re 'Mars bar in it' / Marianne Faithful quip...)
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Old 01-04-2008, 22:30   #3
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Re: Hold Music @ Virgin Media
Quote:
Originally Posted by skysound View Post
Hi All,

I know how awfully strange this question is going to be but hey some of us gotta be sad to even sad/groovy people ratio i guess...

Anyway, does anyone know what music Virgin Media play when your're on hold? I know there are a few tunes, the one i want has no words and its played when you call the movers centre and a load of other departments too. If anyone has a link to the tune or something that would be fantastic. Its not the looped one that restarts every 10 seconds or something.

I tried to find this out one day a few weeks ago and have searched everywhere to no avail. Now the challenge of finding this god dam thing is really bugging me i wont give up lol!!!

If you know, or can find out you are amazing and i'd love your research skills!

Thanks guys. I really would appreciate your help here. Maybe even a mars bar in it!
havent a clue anyway welcome to the forum.
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Old 02-04-2008, 00:11   #4
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Re: Hold Music @ Virgin Media
The last time I phoned Virgin, the music was Dire Straits & if I remember correctly it is the track 'On Every Street', or at least a sample of it!!!
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Old 02-04-2008, 10:09   #5
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Re: Hold Music @ Virgin Media
It is - see: http://www.youtube.com/watch?v=OYBHKNiqxXE 3.16 minutes into the song.
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Old 02-04-2008, 15:42   #6
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Re: Hold Music @ Virgin Media
anybody interested in train spotting!!
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Old 02-04-2008, 17:23   #7
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Re: Hold Music @ Virgin Media
This linky is the song i need...

http://www.youtube.com/watch?v=_eNqk...eature=related

Hi guys thanks for your replies - ive managed to track it this far lol! This is the tune im on about does anyone know where i can get a copy of the actual track?? Quality on this is so bad think it must have been recorded on a phone.

Woohh look at that train!

Thanks for your help guys!
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Old 02-04-2008, 22:31   #8
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Re: Hold Music @ Virgin Media
Quote:
Originally Posted by skysound View Post
This linky is the song i need...

http://www.youtube.com/watch?v=_eNqk...eature=related

Hi guys thanks for your replies - ive managed to track it this far lol! This is the tune im on about does anyone know where i can get a copy of the actual track?? Quality on this is so bad think it must have been recorded on a phone.

Woohh look at that train!

Thanks for your help guys!
Download from Itunes?
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Old 02-04-2008, 22:50   #9
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Re: Hold Music @ Virgin Media
Shazam doesn't recognise it...
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Old 02-04-2008, 22:54   #10
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Re: Hold Music @ Virgin Media
Yea I tunes is a great idea but i can't find the name of the tune! I tried shazzam too to no avail. Thank you so much for trying that out for me though it really is appreciated! Its really good of you to go to such an effort to try and crack this thing!!!!!!!!!!!!!!
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Old 02-04-2008, 22:58   #11
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Re: Hold Music @ Virgin Media
Have you tried the general enquiry contact form?

Here

You never know...
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Old 04-04-2008, 20:48   #12
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Re: Hold Music @ Virgin Media
I've tried this before but to no avail. ANyone got any ideas??????

I didn't think anyone would know but thought it might be worth a shot...
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Old 04-04-2008, 21:52   #13
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Re: Hold Music @ Virgin Media
It could just be a commercial music piece designed for call centres - it might not be something obtainable to the public.
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Old 07-04-2008, 14:46   #14
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Re: Hold Music @ Virgin Media
Is it awful Question?...!
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Old 30-10-2008, 19:05   #15
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Re: Hold Music @ Virgin Media
Quote:
Originally Posted by skysound View Post
This linky is the song i need...

http://www.youtube.com/watch?v=_eNqk...eature=related

Hi guys thanks for your replies - ive managed to track it this far lol! This is the tune im on about does anyone know where i can get a copy of the actual track?? Quality on this is so bad think it must have been recorded on a phone.

Woohh look at that train!

Thanks for your help guys!

I can record it for you if you desperatly want it.
One of the best ways you can record it is by using a VOIP phone nowadays

www.nch.com.au contains loads of telephony programmes that uses the sound card on your laptop/pc to capture the audio. Giving you almost CD Quality

If you have a dial up modem....
1) Download TRX from www.nch.com.au for free as a trial
http://www.nch.com.au/trx/index.html

2) Dial Virgin Media as you normally would
3) Press record

Though beware if an agent pics up as part of DPA you must inform them the call is recorded.
Also with the Music there is copyright involved as that track may not be a Royalty Free song

If you have VOIP (Voice Over Internet Protocol) phone as I do
Then you can....

Use the VCC software (Virtual Call Centre) software available from NCH for free as a trial (I have it purchased for business reasons)
By downloading Virtual PBX system connected with UPLINK 2 SKYPE.
http://www.nch.com.au/pbx/index.html

Download skype from www.skype.com (your first call is for free), after than you need a subscription which is £2.23 inc VAT a month to make unlimited calls to landlines in the UK

With the Virtual PBX system you can set it to record the call from the moment you dial.

Using the Wave Editor also available on NCHs website you can trim the audio to start as and when you want and loop it for as long as you like and then save it as an MP3

Hope that helps
If you would like me to do it please PM me
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