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Known fault in Ipswich area - can anyone help?
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Old 02-04-2008, 01:01   #46
BeckyD
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Re: Known fault in Ipswich area - can anyone help?

sollp, things have been pretty good here over the last couple of days. Haven't noticed any cutouts and general speed seems fine - still fluctuating a bit, but nothing you'd really notice with regular browsing. Basically, everything seems to be back to normal.
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Old 02-04-2008, 18:06   #47
mrk2y
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Re: Known fault in Ipswich area - can anyone help?

thats good
right ready for my install in the morning (IP4 area)
hope I dont experience any problems.
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Old 02-04-2008, 19:50   #48
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Re: Known fault in Ipswich area - can anyone help?

Quote:
Originally Posted by LadyMinion View Post
sollp, things have been pretty good here over the last couple of days. Haven't noticed any cutouts and general speed seems fine - still fluctuating a bit, but nothing you'd really notice with regular browsing. Basically, everything seems to be back to normal.
Good.
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Old 03-04-2008, 17:27   #49
mrk2y
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Re: Known fault in Ipswich area - can anyone help?

Got my XL BB installed today
cant use it until sunday, they said the network was done, excisting people can use it but not new installs !
great, roll on sunday 8am
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Old 03-04-2008, 19:47   #50
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Re: Known fault in Ipswich area - can anyone help?

Quote:
Originally Posted by mrk2y View Post
Got my XL BB installed today
cant use it until sunday, they said the network was done, excisting people can use it but not new installs !
great, roll on sunday 8am
Yes, they are transferring more accounts onto the ICOMS billing system, so they are unable to a basic few things on the account at the moment.
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Old 05-04-2008, 01:17   #51
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Re: Known fault in Ipswich area - can anyone help?

sollp

Thought Id update aswell. End of the week is when I do most downloading and I can confirm that certainly tonight and yesterday (poss even Wednesday) it does appear to be back to normal

If you were involved in the fix - many thanks! Great to have someone listening on this forum aswell

Rgds

tt1
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Old 21-05-2008, 19:05   #52
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Re: Known fault in Ipswich area - can anyone help?

Apologies for resurrecting this thread from the dead, but it describes my problems perfectly so it seemed a better option to starting a new one.

I've recently (around a month ago) moved into Ipswich IP1 and right from the start my 2Mb VM broadband has been really awful. Download speeds fluctuate wildly, and if I do a constant ping (e.g. ping www.google.co.uk /t) I'll get masses of packet loss. It seems worse at weekends where the packetloss has been as high as 30%. Here's an example (1st post on here so I'm not familiar with the forum etiquette, I can link the picture if necessary):



I've gone through all the usual troubleshooting, connecting direct to the modem etc. I haven't spoken to TS yet - reading through this thread makes me wary of doing so! Is anyone else having issues in Ipswich?
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