New customer (General questions!)

[weezel]

Hey all

My name is Chris, and i've recently signed up to the Virgin Media 20Mbit service, which gets installed tomorrow. I understand they supply an NTL:250 modem and had a few basic questions.

Does this modem have some kind of web based interface? Or is it accessable via some kind of software provided by VM?

I've been an ADSL user for several years now, from a handful of ISP's but due to my area, can't obtain more than 2Mbit at the most. The 20Mbit is available here, and as I do like my downloading, I decided to try it out

I've noticed the forum here has a vast amount of knowledge, so i'm going to spend quite some time browsing

[Jayceef1]

A Very good place to start. See Q7 for modem interface.

http://a.myby.co.uk/broadband-faq.html

Good luck. I am on 20Mb and have no issues at all with it.

[ceedee]

Hopefully be the time you come back to read this, you'll have a huge grin on your face!
If so, welcome to the *real* BB experience!

In my experience there are only three negative points with VM: billing (new system due in few months), support phone lines (well, almost all ISPs fail...) and speed restrictions during peak hours (but coming from ADSL I'm sure you're used to that!) -- read the STM (Subscriber Traffic Managment) page.

If you do have a problem, it's worth search these forums for an answer and posting for help if nothing found before tackling VM's Tech Support. If you do find you need to contact TS, I'd recommend using VM's newsgroups before considering phoning them on the premium-priced number!

Oh, and start reading about the Phorm privacy outrage that VM are apparently trying to stick us with. More at www.badphorm.co.uk

Have fun!

[weezel]

Originally Posted by ceedee

Hopefully be the time you come back to read this, you'll have a huge grin on your face!
If so, welcome to the *real* BB experience!

In my experience there are only three negative points with VM: billing (new system due in few months), support phone lines (well, almost all ISPs fail...) and speed restrictions during peak hours (but coming from ADSL I'm sure you're used to that!) -- read the STM (Subscriber Traffic Managment) page.

If you do have a problem, it's worth search these forums for an answer and posting for help if nothing found before tackling VM's Tech Support. If you do find you need to contact TS, I'd recommend using VM's newsgroups before considering phoning them on the premium-priced number!

Oh, and start reading about the Phorm privacy outrage that VM are apparently trying to stick us with. More at www.badphorm.co.uk

Have fun!

Grin indeed its been operational for some hours now, and im already downloading at over 2MB/sec.

I did a port scan from an external source and noticed that there are 3 ports open:

Starting nmap V. 2.54BETA31 ( www.insecure.org/nmap/ )
Warning: You are not root -- using TCP pingscan rather than ICMP
Interesting ports on xxx.cable.ntl.com (81.xxx.xxx.xxx):
(The 1551 ports scanned but not shown below are in state: filtered)
Port State Service
80/tcp open http
443/tcp open https
3389/tcp open msrdp

the bottom one im aware of, but port 80 and 443 i know to be used for HTTP servers. when i try to connect to the IP by sticking in my web browser, i get a white page, which it must load from somewhere. I dont have IIS running on windows atm, and no other 3rd party http servers. Any ideas what that is? im guessing its the modem thats using that port as well as 443 (https)