Annoyed

Cerberus · 26-02-2008, 19:59

Not happy now, in fact I am livid.

My fiance's birthday has just been spoilt.

Margaret had booked a venue in Rutherglen in Dec 2007 for her 40th. She was told to pay a Ãƒâ€šÃ‚Â£50 deposit to book it in advance, which she did. The venue would cost Ãƒâ€šÃ‚Â£160 in total and was told that children (especially my wee boy) could stay all night and that a buffet would be included.

Phone call tonight from said venue advising that buffet would cost an extra Ãƒâ€šÃ‚Â£2.95 a head (totalling an extra Ãƒâ€šÃ‚Â£300) as well as the remainder of the balance being paid (Ãƒâ€šÃ‚Â£110) and also children had to disappear by 10pm. She has to pay this by tomorrow or no party.

Manager that spoke to her has left the venue and now she is downstairs in tears and today is her birthday. I am livid, absolutley livid. I can see me getting arrested tonight.

Can't take any legal stance on it due to timescales and now I am in a dilema of either paying (myself) the whole amount or have the party cancelled, which is going to be very inconvenient as all the invites have been sent out.

well annoyed!

-Edit-

Will pay it now to save her party, but what re-precussions do I have after?

idi banashapan · 26-02-2008, 20:31

may I suggest you leave the pc alone and go to your fiance? sounds like she needs you more than a forum does....

Cerberus · 26-02-2008, 20:49

Do what?

Listen Bender, I respect your opinion and all that, but put yourself in my shoes. Would you be annoyed? Aye, I think you would!

My mrs is ok, just the deal that has changed!

Just standing up for my rights, as a consumer!!!

superbiatch · 26-02-2008, 20:56

Quote:

Originally Posted by Cerberus

Do what?

Listen Bender, I respect your opinion and all that, but put yourself in my shoes. Would you be annoyed? Aye, I think you would!

My mrs is ok, just the deal that has changed!

I think firstly you need to calm down a bit before getting into an argument with someone on here

Secondly, did you have a contract for what you were sold (anything on paper)? This would form a basis to take things to the next level, although i feel initially you might have to foot the bill and take up your fight afterwards.

Sirius · 26-02-2008, 20:56

Quote:

Originally Posted by Bender

may I suggest you leave the pc alone and go to your fiance? sounds like she needs you more than a forum does....

Nice friendly post

. Hope you get the same sort of answer next time you ask a question.

danielf · 26-02-2008, 21:05

Quote:

Originally Posted by Cerberus

Not happy now, in fact I am livid.

My fiance's birthday has just been spoilt.

Margaret had booked a venue in Rutherglen in Dec 2007 for her 40th. She was told to pay a Ãƒâ€šÃ‚Â£50 deposit to book it in advance, which she did. The venue would cost Ãƒâ€šÃ‚Â£160 in total and was told that children (especially my wee boy) could stay all night and that a buffet would be included.

Phone call tonight from said venue advising that buffet would cost an extra Ãƒâ€šÃ‚Â£2.95 a head (totalling an extra Ãƒâ€šÃ‚Â£300) as well as the remainder of the balance being paid (Ãƒâ€šÃ‚Â£110) and also children had to disappear by 10pm. She has to pay this by tomorrow or no party.

So you've got a hundred people coming? The initial Ãƒâ€šÃ‚Â£160 sounds wrong. That's Ãƒâ€šÃ‚Â£1.60 a head for the buffet assuming there there's no venue hire. It sounds like a mix up/misunderstanding to me, as Ãƒâ€šÃ‚Â£160 seems unrealistic.

Cerberus · 26-02-2008, 21:27

Just for the record, I didn't post to start an argument. I posted for an opinion. Ofcourse I was going to be there for my fiance. As stated I wanted an opinion, was it unreasonable?

I don't do confrontation, all I wanted was a bit of advice/help! Was that so much to ask?

I will foot the bill if I have to, because at the end of the day I don't want my lasses day spoiling or any of the people that are travelling there to attend.

Was looking for a quick fix that's all.

If anyone was thinking that I wanted to start a flame war then you can bolt!

idi banashapan · 26-02-2008, 21:30

Quote:

Originally Posted by Sirius

Nice friendly post

. Hope you get the same sort of answer next time you ask a question.

the initial post sounded like a vent of anger and narrative of circumstance as opposed to a request for help... with such lines as (and I quote) "Manager that spoke to her has left the venue and now she is downstairs in tears and today is her birthday.", it seemed to me that most people would prioritise their family before sitting in front of the pc to type out what has happened in their personal life on a forum, especially whilst one of the said family was in tears and obviously in need of some comforting.

my comment was aimed at getting the user to take a step back from their red-misted moment and see that what they were doing was not helping the situation at all at the present time, and that they were better situated with their loved one so she may be comforted and reassured that everything will be ok.

of course, Margaret may well be quite happy to cry downstairs by herself on her ruined birthday whilst her fiancÃƒÆ’Ã‚Â© goes upstairs to chat in forums, and if this is the case, I apologise for my out-of-place advice. I guess I need to study harder at my psychology classes...

superbiatch · 26-02-2008, 21:30

Have you what was agreed on paper?

Cerberus · 26-02-2008, 21:59

Quote:

Originally Posted by Bender

the initial post sounded like a vent of anger and narrative of circumstance as opposed to a request for help... with such lines as (and I quote) "Manager that spoke to her has left the venue and now she is downstairs in tears and today is her birthday.", it seemed to me that most people would prioritise their family before sitting in front of the pc to type out what has happened in their personal life on a forum, especially whilst one of the said family was in tears and obviously in need of some comforting.

my comment was aimed at getting the user to take a step back from their red-misted moment and see that what they were doing was not helping the situation at all at the present time, and that they were better situated with their loved one so she may be comforted and reassured that everything will be ok.

of course, Margaret may well be quite happy to cry downstairs by herself on her ruined birthday whilst her fiancÃƒÆ’Ã‚Â© goes upstairs to chat in forums, and if this is the case, I apologise for my out-of-place advice. I guess I need to study harder at my psychology classes...

Bender,

Would you be calm if this happened to you?

It's not hard for me to run upstairs to post and ask for advice, it's literally a couple of yards (ish). I take no offence to your post and nor do I want to turn this into a flame thread.

Question is what do I do? Ok I let my fiance cry downstairs, but told her to chill whilst I told her I would post on CF to see what people thought. Especially the timescale that was given to her. It was like "PAY TOMORROW OR ELSE YOU PARTY IS CANCELLED!"

Now I had to deal with a deputy manager that wears stainless steal underwear and she is sensitive to sod all.

So dilema time do I ignore it and party cancelled, considered people had been invited or do I pay it and take action after?

Well my answer is this. I have paid it, but I will be raising a chargeback/dispute with Mastercard which will hold things up whilst I get the necessary advice.

/waits for sarcastic comment

idi banashapan · 26-02-2008, 22:16

Quote:

Originally Posted by Cerberus

Bender,
It's not hard for me to run upstairs to post and ask for advice, it's literally a couple of yards (ish). I take no offence to your post and nor do I want to turn this into a flame thread.

I in no way intended to offend. I don't see how my initial comment seemed to upset people. it seemed the logical thing to say, but hey ho....

as for your disposition, I agree, they are well out of order to make such demands at such short notice. in all honesty, it leaves you little choice. you can hardly cancel. I think you have done the right thing by paying. what you need to do now, for the sake of your missus and the party itself, is think no more of it until the party is over. smile when you see Margaret, and if she feels bad for having you pay, simply tell her it's worth it for her. DO NOT speak to guests about it tomorrow at the venue, do not discuss it with staff during the party. you MUST wait until AFTER the event before discussing it further with friends, family and the venue. it will only take over your mood, mind and emotion and ruin a potentially great day. enjoy the party and make sure Margaret enjoys it more. at the end of the day, it's only money. it can be replaced. not like a memory of a special day ruined by a day-long grudge.

MovedGoalPosts · 26-02-2008, 22:25

Presumably the venue is expecting to do a bar service. No doubt that's additional to the cost of the venue / buffet. If so I would expect they'd see the buffet sale as very much at or even below cost given that drink sales (probably at inflated prices from the captive crowd) will more than provide a profit.

Jules · 27-02-2008, 13:20

I understand why you are so angry and I would be also but I think Bender was just concerned that your lovely lady might need a shoulder to cry on I know I would.

I hope Margaret has a lovely birthday inspite of what has happened.

Psst don't let the venue get away with this they have changed everything at the last minute and that is just not on.

Oh and once the party is over name and shame them!

idi banashapan · 27-02-2008, 21:08

wow - this must have really upset him... where's he gone?

Ramrod · 27-02-2008, 21:25

Quote:

Originally Posted by Cerberus

Now I had to deal with a deputy manager that wears stainless steal underwear and she is sensitive to sod all.

She may be sensitive to sod all over the phone but it's a different matter when you are stood in front of her....

Make sure you take along all paperwork you have backing up your argument and don't lose your rag at her!