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Outlook Express not receiving new emails but NTL Webmail is...
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Old 24-01-2008, 19:45   #1
gohan2091
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Question Outlook Express not receiving new emails but NTL Webmail is...

Hi, I have 4 NTL email addresses that I like to check using Microsoft Outlook Express 6. My computer broke 2 weeks ago and I had to check my NTL webmail from a friends computer using the NTL Webmail site (http://webmail.ntlworld.com).

I was pleased, my computer was broken, yet I could still view new emails from my 4 email accounts. Now that my computer is fixed, I want to continuing using Outlook Express again. The problem is, 80% of my emails are being sent to the NTL webmail site and Outlook Express is unable to receive most of my new emails.

I scan for new emails on Outlook Express and receive nothing. I then logon to
http://webmail.ntlworld.com and I see several new emails. I go back to Outlook Express and scan for new emails and nothing. I don't wish to check my email from their website.

Can anyone help?
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Old 24-01-2008, 19:47   #2
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Re: Outlook Express not receiving new emails but NTL Webmail is...

I assume you have set up each email account correctly using the pop3 settings?
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Old 24-01-2008, 19:48   #3
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Re: Outlook Express not receiving new emails but NTL Webmail is...

try removing the account from outlook and then re-add it using
pop.ntlworld.com
smtp.ntlworld.com
that may work
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Old 24-01-2008, 19:56   #4
gohan2091
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Re: Outlook Express not receiving new emails but NTL Webmail is...

I must have if I am receiving some emails.

My incomig mail server is POP3
My incoming mail (POP3) is pop3.ntlworld.com
My outgoing mail (SMTP) is smtp.ntlworld.com

---------- Post added at 19:56 ---------- Previous post was at 19:49 ----------

Quote:
Originally Posted by lostandconfused View Post
try removing the account from outlook and then re-add it using
pop.ntlworld.com
smtp.ntlworld.com
that may work
Just did that, I will see how that goes. Thanks
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Old 24-01-2008, 19:59   #5
Toto
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Re: Outlook Express not receiving new emails but NTL Webmail is...

Yehm its the pop3 bit that is wrong, it should be pop.ntlworld.com, as lostandconfused said.
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Old 24-01-2008, 20:02   #6
gohan2091
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Re: Outlook Express not receiving new emails but NTL Webmail is...

Quote:
Originally Posted by Toto View Post
Yehm its the pop3 bit that is wrong, it should be pop.ntlworld.com, as lostandconfused said.
Ah I see, I understand. It should be ok now, I will post back if it's not.

Thanks everyone for the very fast replies!
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