Forum Articles
  Welcome back Join CF
You are here You are here: Home | Forum | Wireless Connection dropping - please help!

You are currently viewing our boards as a guest which gives you limited access to view most of the discussions, articles and other free features. By joining our Virgin Media community you will have full access to all discussions, be able to view and post threads, communicate privately with other members (PM), respond to polls, upload your own images/photos, and access many other special features. Registration is fast, simple and absolutely free so please join our community today.


Welcome to Cable Forum
Go Back   Cable Forum > Computers & IT > Networking
Register FAQ Community Calendar

Wireless Connection dropping - please help!
Reply
 
Thread Tools
Old 08-01-2008, 09:56   #1
sjhoughton
Inactive
 
Join Date: May 2005
Posts: 19
sjhoughton is an unknown quantity at this point
Wireless Connection dropping - please help!

My connection at home to broadband works for maybe 10 or 15 minutes and then will drop for 30 seconds to a minute and come back on.

If anyone can give me any suggestions I would really appreciate it. Spent hours last night and still got problems. I looked at this approx 12 months ago and gave up in the end.

The reason its important to me is that I play a lot of online poker so a 30 second drop in connection can be costly£ - if it was just for browsing the internet I wouldnt be that bothered.

Here goes anyway:-

I have an Acer laptop with internal wireless card - I connect wirelessly at work no problem at all and it NEVER drops the connection. When I view available wireless connections it does only show the one in our office.

I'll just list out things ive tried and things that might be relevant :-

If I connect wired the connection NEVER drops.
I am now onto my third wireless router at home - new one bought yesterday is a netgear WGT624 (previous ones have been Belkin and prior to that Sweex) and the same thing has happened on them all.
Therefore I would think I can eliminate the router being the problem.

I am running windows XP home edition.
At home when I view available connections it shows 5 or 6 neighbours.
Ive set it up with security encryption.

When I try to update the netgear firmware from the router configuration page it says its up to date.

Ive changed channels, default was 11, ive tried various others including 1,2 and 6.

Signal strength always says excellent
Ive turned off Digital cordless phones and microwave just in case.

One thing I have just noticed is that the speed at work seems to stay consistant at 11.0 Mbps but at home were i have the problem the speed changes all the time. This might be something? I'd not notice until this a.m that it stays constant at work !

Ive tried turning off Firewall and made no difference.
Ive tried turning off Qos which is something I read somewhere to try.
Tried disabling power management on the wireless card.
Tried turning off wireless zero configuration.

Has anyone got any more suggestions please ??

It really would be appreciated .

thanks
sj
sjhoughton is offline   Reply With Quote
Advertisement
Old 08-01-2008, 11:10   #2
SOSAGES
Inactive
 
SOSAGES's Avatar
 
Join Date: Jan 2004
Posts: 2,379
SOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of society
Re: Wireless Connection dropping - please help!

try different security settings.
try different drivers for the network card on ur laptop.
SOSAGES is offline   Reply With Quote
Old 08-01-2008, 11:34   #3
Tightscot
Inactive
 
Tightscot's Avatar
 
Join Date: Sep 2003
Location: Location Location...
Posts: 740
Tightscot has reached the bronze age
Tightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze ageTightscot has reached the bronze age
Re: Wireless Connection dropping - please help!

i had a similiar thing on a dell laptop recently. I had to upgrade the wireless card drivers -think it was an intel 2200 or something like that...
Tightscot is offline   Reply With Quote
Old 08-01-2008, 11:45   #4
southwell
Inactive
 
Join Date: Feb 2005
Location: Basingstoke
Age: 41
Services: Sky HD Virgin Phone + 50mb
Posts: 918
southwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation era
Re: Wireless Connection dropping - please help!

Tried changing wireless channels?
southwell is offline   Reply With Quote
Old 08-01-2008, 12:32   #5
sjhoughton
Inactive
 
Join Date: May 2005
Posts: 19
sjhoughton is an unknown quantity at this point
Re: Wireless Connection dropping - please help!

Thanks all for your posts !

Ive this morning downloaded driver for the internal wireless card
Intel pro 2200BG so now its connecting using the

Ive also unticked allow windows to configure my network connection

Its working ok at work as it was before so I'll just have to see if this makes a difference at home tonight.

Thank you again

SJ
sjhoughton is offline   Reply With Quote
Old 08-01-2008, 12:48   #6
Wod
Inactive
 
Wod's Avatar
 
Join Date: Dec 2005
Location: Derby
Services: XL-TV,20MEG,XL-PHONE
Posts: 185
Wod is on a distinguished roadWod is on a distinguished road
Send a message via MSN to Wod
Re: Wireless Connection dropping - please help!

Change your wireless channel too, on the router and on the network adapter.
Get yourself "network stumbler" to scan the channels of the other networks in your area. And change your setup to a channel which nobody else has and is as far from others as possible. E.G if there was a channel 11 and 6 in your area try 3. Your channel should range both ways about by about 3.
Try moving your router about to increase the signal QUALITY.
Wod is offline   Reply With Quote
Old 08-01-2008, 13:00   #7
southwell
Inactive
 
Join Date: Feb 2005
Location: Basingstoke
Age: 41
Services: Sky HD Virgin Phone + 50mb
Posts: 918
southwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation era
Re: Wireless Connection dropping - please help!

Remember network stumbler turns off WZC.
southwell is offline   Reply With Quote
Old 08-01-2008, 19:03   #8
sc00bie
Inactive
 
Join Date: Jan 2008
Posts: 23
sc00bie is an unknown quantity at this point
Re: Wireless Connection dropping - please help!

New driver for the wirless card is 1st on the list, you could also try setting the wireless mode to just 'b' or 'g' to see if it improves.
I would suggest dropping the encryption to WEP at home and gradually change to a more secure WPA providing your happy that the previous settings are better and it is supported.

Also consider where the router is placed, higher up the better and where you are connecting from in the house. I can fiind that sitting behind a wall at 90deg to the router is terrible move to a different position and it's great.

In the advanced settings there may be one called beacon interval, you could try decreasing (take note of the original value 1st though) this value from eg 100 to 90, this will make the connection poll more frequently. I had to reduce this to 50 on a Linksys to keep a connection alive for a Playstation.
gd luck
sc00bie
sc00bie is offline   Reply With Quote
Old 08-01-2008, 20:57   #9
MagicMan
Inactive
 
Join Date: Aug 2004
Posts: 154
MagicMan is an unknown quantity at this point
Re: Wireless Connection dropping - please help!

Wireless networking is a specialist field in its own right simply because it can be a pain in the ****. I would suggest the reason that it works flawlessley at work is because they had a site survey done and have placed all the access points in optimal positions, there are also more than likely substantially better quality than Belkin.

My home wireless network is a weird one in that I have a Linksys router upstairs and a pc with a Linksys card on the same floor. The signal is constantly crap (2Mbps - 18Mbps). Whereas my PC downstairs has a Cisco Wireless card and is presently sitting at 54Mbps.
MagicMan is offline   Reply With Quote
Old 08-01-2008, 21:22   #10
sjhoughton
Inactive
 
Join Date: May 2005
Posts: 19
sjhoughton is an unknown quantity at this point
Re: Wireless Connection dropping - please help!

Just a thank you for all you replies and suggestions.

I tried changing channels and no difference but I have just downloaded driver update
for my intel 2200bg wireless card. So far so good!!

Hopefully it was the driver that was the problem - i didnt consider this would be the problem with it working ok at work but maybe it just didnt like the routers ive had at home. Perhaps a compatibility issue.

Anyway, thanks again & i'll post if it stays connected ok tonight

SJ



At the moment its staying constant on 54.0 Mbps and has been working ok for 20 minutes- no dropped connections yet.
sjhoughton is offline   Reply With Quote
Old 09-01-2008, 08:41   #11
sjhoughton
Inactive
 
Join Date: May 2005
Posts: 19
sjhoughton is an unknown quantity at this point
Re: Wireless Connection dropping - please help!

Well my laptop stayed connected last night for 2 hours and then just before I was about to turn off the connection dropped for approx 30 seconds and then came back on.

The driver update for my wireless card has certainly done something as I would never had 2 hours without it dropping before.

Turned on this am at work and all is fine still so I'll just have to see how it goes at home tonight.

I did download the netstumbler program and it showed that I had 2 neighbours on channel 11 and 2 on channel 6
Ive put mine to channel 2 so not sure if ths is right or wrong?

thanks again
SJ
sjhoughton is offline   Reply With Quote
Old 09-01-2008, 09:03   #12
southwell
Inactive
 
Join Date: Feb 2005
Location: Basingstoke
Age: 41
Services: Sky HD Virgin Phone + 50mb
Posts: 918
southwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation erasouthwell has entered a golden reputation era
Re: Wireless Connection dropping - please help!

Yes, keep the channel separate to anyone elses.
southwell is offline   Reply With Quote
Old 09-01-2008, 23:24   #13
SOSAGES
Inactive
 
SOSAGES's Avatar
 
Join Date: Jan 2004
Posts: 2,379
SOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of societySOSAGES is a pillar of society
Re: Wireless Connection dropping - please help!

did you try changing the security on the router yet?
start with none see how it goes..
its the best way to test.

Also see if you can borrow another wireless card for the laptop see if that helps.

but still change the security and dont leave it unsecured for ever!
SOSAGES is offline   Reply With Quote
Old 10-01-2008, 09:09   #14
sjhoughton
Inactive
 
Join Date: May 2005
Posts: 19
sjhoughton is an unknown quantity at this point
Re: Wireless Connection dropping - please help!

Hopefully now its ok !

Last night at home my connection stayed on without dropping the connection for 3 hours !
This would never have happened before I updated that wireless card Driver so hopefully that was the problem.

Thanks all.
SJ
sjhoughton is offline   Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT +1. The time now is 10:16.


Server: osmium.zmnt.uk
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum