Possible to have both L TV and L Broadband?
05-01-2008, 18:16
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#1
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Inactive
Join Date: Jan 2008
Posts: 8
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Possible to have both L TV and L Broadband?
Hi all
I've been in contact with VM but have yet to get an answer. At the moment I've got the Large TV package and Small Broadband (2mb) for £25/month. I'd like to upgrade my broadband to at least the 4mb service, but without touching the TV package.
On the VM site, if I go to the Upgrade Your Broadband section within Selfcare, it gives me two options - £25 for L and £37 for XL. I don't know how selected L will affect my overall bill however -- will it simply add £7 to the bill? (S broadband is £18 on its own) or will the whole thing cost £25+£25 (which is obviousy way too much)?
I'm just not sure if the system is 'clever' enough to be aware that I'm already on a bundle, and to update it accordingly.
Does anyone have any experience of bundling L TV with L Broadband?
Any help would be grand!
-laurence 
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05-01-2008, 18:33
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#2
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Inactive
Join Date: Dec 2005
Location: Sheffield
Services: 1 V+ Box, 1 V Box, XL TV, L Broadband, L Phone, Sony Erricson C902 Vodafone Contract
Posts: 1,580
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Re: Possible to have both L TV and L Broadband?
If your on a bundle phone VM up and ask to upgrade your bundle
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05-01-2008, 18:38
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#3
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Inactive
Join Date: Aug 2007
Location: East London UK
Posts: 91
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Re: Possible to have both L TV and L Broadband?
I had XL TV and L BB and wanted to downgrade the TV to L because we didn't really watch any of the extra channels in XL when we compared them, so I dialed 150 and they did it there and then in less than a minute, they should be able to tell you on 150.
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05-01-2008, 18:52
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#4
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Inactive
Join Date: Aug 2006
Location: swansea
Age: 42
Services: 2 X V+
XL TV
XL BB
XL Telco
Posts: 1,703
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Re: Possible to have both L TV and L Broadband?
yes you will just pay the difference, so an extra £7.00
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06-01-2008, 20:44
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#5
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Possible to have both L TV and L Broadband?
The sooner they get SABS migrated and bring in the ex-tw selfcare for all cable customers the better.
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06-01-2008, 21:33
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#6
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Inactive
Join Date: May 2005
Location: Huddersfield
Services: Vivid200, v6, full house tv pack
Posts: 560
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Re: Possible to have both L TV and L Broadband?
Quote:
Originally Posted by BenMcr
The sooner they get SABS migrated and bring in the ex-tw selfcare for all cable customers the better.
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SABS????
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06-01-2008, 22:17
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#7
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laeva recumbens anguis
Cable Forum Mod
Join Date: Jun 2006
Age: 70
Services: Premiere Collection
Posts: 45,174
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Re: Possible to have both L TV and L Broadband?
Quote:
Originally Posted by tucker61
SABS????
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Billing system
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06-01-2008, 22:19
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#8
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Inactive
Join Date: Nov 2006
Posts: 2,939
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Re: Possible to have both L TV and L Broadband?
Do you know when they're going to bring in the new billing system?
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07-01-2008, 00:12
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#9
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Possible to have both L TV and L Broadband?
May/June
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07-01-2008, 11:24
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#10
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Inactive
Join Date: Feb 2005
Location: Cardiff
Services: XL broadband
Posts: 1,125
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Re: Possible to have both L TV and L Broadband?
Quote:
Originally Posted by tucker61
SABS????
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Subscriber And Billing System
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07-01-2008, 20:21
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#11
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Inactive
Join Date: Aug 2006
Location: swansea
Age: 42
Services: 2 X V+
XL TV
XL BB
XL Telco
Posts: 1,703
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Re: Possible to have both L TV and L Broadband?
Quote:
Originally Posted by BenMcr
May/June
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well sort of, sabs will still be used as a provisioning system, as ICOMS cant. But all billing aspects should be moved across by then
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07-01-2008, 23:04
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#12
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Possible to have both L TV and L Broadband?
Quote:
Originally Posted by lostandconfused
well sort of, sabs will still be used as a provisioning system, as ICOMS cant. But all billing aspects should be moved across by then
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I thought ICOMS could for the modems, especially as ex-tw have no equivalent system for SABS.
Modems are treated the same as TV STBs, controlled and activated through ICOMS. Only the e-mail/dial up accounts done seperately
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08-01-2008, 07:28
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#13
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Inactive
Join Date: Aug 2006
Location: swansea
Age: 42
Services: 2 X V+
XL TV
XL BB
XL Telco
Posts: 1,703
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Re: Possible to have both L TV and L Broadband?
your right the modem will be treated as a DTV outlet, so speed etc will be controlled by ICOMS, telewest do have something similar called IPP, IIRC which is pretty similar to sabs but not as good, it doesnt have the same features.
Now sabs doesnt have to do billing runs etc and because with IT6 it is running on xp, its a lot more stable. With most of the systems it seems to go the telewest way, but as a provisioning system sabs is better and looks more refined than IPP.
But there will still need to be some system to provision and hold email adresses
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