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I too had to pay the full sum for installation but dispite me waiting in all day the Eng did not turn up so I am stuck with a painted box on the windowsil which is no way near a plug socket for my modem...
I call and they said the Job is compelte and the eng did not need to call round. I suggested that a new line means to me a box where i want it, but BT disagree. I will refuse to pay them anything.
Can I do this....
i agree it might not be right but they have done what they set out to do they put you "back on " the system not give you a "new" line if you need anything moving look in your local paper it will be cheaper and quicker to get the local man out
I could always move the line (and an extension myself) The strange thing is that the line has a fault and they only called around on thursday to fix it but i was not in. So its been a whole week since the install date that I have been without a line?
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