Supported NIC's

[nms247]

Originally Posted by zinglebarb

you dropping sync here ?

are both the machines your trying nix?

Seems to be. As nix yeah I only run oss.

---------- Post added at 15:01 ---------- Previous post was at 14:59 ----------

Originally Posted by zinglebarb

Have you tried different drivers for the nic thats dropping connection?

I have and different nix distros

so the modem is dropping sync this will be an external fault and not the nic surely?

new card then

[nms247]

for reference my cm status

Signal
This page provides important information about the status and quality of the communications between your cable modem and the cable modem network.

Downstream Channel
The data shown in the table below provides information about the signal coming from the network to your cable modem.

Downstream Status
Operational

Channel ID
1

Downstream Frequency
339000000 Hz

Modulation
256QAM

Bit Rate
2148000 bits/sec

Power Level
0.8 dBmV

Signal to Noise Ratio
42.1 dB

Upstream Channel
The data shown in the table below provides information about the signal being transmitted to the network from your cable modem.

Upstream Status
Operational

Channel ID
1Name
WebSTAR EPC2100R2

Modem Serial Number
210005232

Cable Modem MAC Address
00:1a:c3:1b:bb:42

Hardware Version
2.1

Software Version
v2.0.2r1256-060303

Receive Power Level
0.6 dBmV

Transmit Power Level
36.0 dBmV

Cable Modem Status
Operational

Upstream Frequency
29200000 Hz

Modulation
16QAM

Bit Rate
256000 bits/sec

Power LevelName
WebSTAR EPC2100R2

Modem Serial Number
210005232

Cable Modem MAC Address
00:1a:c3:1b:bb:42

Hardware Version
2.1

Software Version
v2.0.2r1256-060303

Receive Power Level
0.6 dBmV

Transmit Power Level
36.0 dBmV

Cable Modem Status
Operational
36.0 dBmV

Name
WebSTAR EPC2100R2

Modem Serial Number
210005232

Cable Modem MAC Address


Hardware Version
2.1

Software Version
v2.0.2r1256-060303

Receive Power Level
0.6 dBmV

Transmit Power Level
36.0 dBmV

Cable Modem Status
Operational

your downstream power level looks low to me but im no expert on this that is if the 0.8 is for that

[nms247]

Originally Posted by zinglebarb

your downstream power level looks low to me but im no expert on this that is if the 0.8 is for that

It just jumped for 0.6 to 2.1-2.3

still looks low to me

[nms247]

The receive power is all over the place from 0.6 upto 4. I'll try contacting VM again see if they can do anything their end.

that look slike your problem

[nms247]

yeah it does, but I still can't get them to look into it. I've spent about £10 so far on the phone with them and nothings resolved. Have they always been this bad with customer service?

what are they saying? is will need an engineer visit to up thew power to you and or add an attenuator. PM a mod on this forum and see if they can raise it for you

[nms247]

They say they can't see a problem their end. I've explained the power levels to them and still it's my problem.
How do I contact a mod?

just look for one in online members

[nms247]

for the moment it's working and all I did was add BT's DNS Servers

[nms247]

I'm really getting fed up with VM support, As soon as I say I have a green cable connected light they dont want to know. When I attempt to explain the problem they say there may be a problem their end and it will be fixed sometime soon. I wouldn't mind so much but how long does it take to frix a problem as this problem has been happening for over a week now.

[Richy99]

I have heard of issues with these nics, the latest drivers (on windows) seems to fix the issue