Sky + locked in stand by mode
28-07-2007, 19:09
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#1
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Inactive
Join Date: Jul 2007
Posts: 3
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Sky + locked in stand by mode
I have just bought a Pioneer 42" plasma tv, when I plugged the Sky + back in, it was locked on stand by, nothing Sky suggested resolved the problem. The 160 box was changed by a Sky engineer and all semed fo be fine. However, after around one hour later, the box went into stand by and it is again locked. Any suggestions? I have heard that there may be a compatibility problem with Pioneer and Sky digital.
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28-07-2007, 19:11
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#2
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Eva Longoria Fan
Join Date: Jun 2003
Location: Essex
Age: 37
Services: Sky multiroom (Sky Q)
Sky Fibre Unlimited
Sky Landline
Posts: 8,851
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Re: Sky + locked in stand by mode
Hi
Turn the mains off at the wall, and the wait for a minute, and then turn it back on, and wait for the box to power up.
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28-07-2007, 19:15
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#3
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Inactive
Join Date: Jul 2007
Posts: 3
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Re: Sky + locked in stand by mode
Thanks for your response, tried, no joy.
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28-07-2007, 19:16
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#4
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Inactive
Join Date: Jun 2003
Location: Cambridge
Posts: 16,760
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Re: Sky + locked in stand by mode
There's a problem with Pioneer plasmas & Sky HD boxes.
http://www.pioneer.co.uk/uk/content/...statement.html
Don't see why there'd be a problem with a Sky+ box though - the issue relates to HDMI & HDCP.
Have you tried powering the box off & on again at the plug? [Leave it off for a few minutes, then turn it back on at the plug, wait 5 mins at least, then try & take it out of standby].
There have been issues with Sky+ & SkyHD boxes since the "Anytime" update... some people have found the box gets stuck in standby... power cycling normally resolves it, while a temp. fix 'till Sky sort the software issue is to turn off "Anytime". Although if you have a 160 that doesn't have Anytime anyway does it?
EDIT: Ah, OK... you've already tried power cycling. How long did you leave it off, & how long did you wait before trying to take it back out of standby?
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28-07-2007, 19:38
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#5
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Inactive
Join Date: Jul 2007
Posts: 3
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Re: Sky + locked in stand by mode
It was off for around 20 minutes and I waited around 10 minutes before switching back on. Nothing, I've even tried the software upgrade from Sky and still no joy. Is the Pioneer the cause?
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28-07-2007, 19:41
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#6
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Inactive
Join Date: Jun 2003
Location: Cambridge
Posts: 16,760
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Re: Sky + locked in stand by mode
I don't see how.
The only reported problem with Pioneer plasmas is with SkyHD boxes, due to issues with HDCP (the stupid DRM which HDMI uses).
Sky+ box... no HDMI/HDCP, just normal SCART.
Maybe your Sky box is faulty?
Got another TV you can connect it to to test?
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28-07-2007, 22:42
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#7
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Inactive
Join Date: Feb 2004
Location: Teesside
Age: 47
Services: 1tb tivo, vhd, 60meg shub2 cablemodem, 1Xphoneline, Virgin mobile contract p
Posts: 1,184
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Re: Sky + locked in stand by mode
Try powering it up unconnected to a tv.
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28-07-2007, 22:59
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#8
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Inactive
Join Date: Feb 2007
Location: Nottinghamshire
Services: Sky+HD ,
VM Phone [XL],
VM BB [M]
Posts: 255
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Re: Sky + locked in stand by mode
As a last resort you could try a factory reset, but you will lose everything on the HD.
(The following is taken from satellites.co.uk)
- Holding Left and Right navigation buttons, switch power on and hold for about 30 seconds until Green play light comes on
- The 'play-light' will then rotate clockwise while the resetting procedure takes place. This may take up to 3 minutes. (this timing could vary if there are no programmes stored in the hard drive)
- It then reverts to 'Standby'
- Leave the machine for 2 minutes while hard drive reformats.
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