how about we start a campaign to let VM know that we DONT LIKE SHAPING

[popper]

Originally Posted by dontpannic

So if you are not one of the 5% why are you so uptight about STM?

What I mean is that I will believe that VM are advertising incorrectly if you, or any other member, has been cut off of the VM broadband for downloading more than 3 gigs during peak hours. Only then will I start worrying about STM.

In my opinion, people are over-reacting about this, the same way we're all going to die in our beds if we keep on driving petrol cars. I'm out on this one, I've said all I've got to say, and I'm going to stop defending the masses. *If* VM Broadband is as bad as a few of you are saying tell me:

Why they've been voted best consumer IP?
Why Broadband customer churn is only 1.6%?
Why VM have got 4 million broadband customers?

---------- Post added at 13:22 ---------- Previous post was at 13:21 ----------



How on earth are VM American? Virgin is owned by Richard Branson last time I looked. A guy born and bred in the UK...?

"I'm out on this one".

but dont leave, stay and learn those things you dont know yet (and try not to make so many assumptions. get the facts), after all noone knows everything, for instance Richard Branson does NOT own 'Virgin Media' , he owns a non controlling slice of it.

these new faces that i mentioned, are the Virgin Media boardroom and higher management americans that put all these concepts into the pipe and leave the hard working british workers to get on with it while not financing it to the full...

theres a reason VM are more and more turning into the US style cable operation you are seeing now, rather than them looking to the fast expanding EU and the far east etc, thats because of their american ties to that tech and contracts for friends business; but thats for another thread perhaps.

{edit} added url so people get an idea of how US cable operate
http://episteme.arstechnica.com/eve/...m/966006584831
---------- Post added at 15:53 ---------- Previous post was at 15:08 ----------

Originally Posted by dontpannic

No no no no no no no no no no no no no no no no no no no no no no no no.

Virgin Media ONLY ADVERTISE UNLIMITED DOWNLOADS, Always have, do, and always will. You are not being cut off when you hit the "cap", you are being limited. NOT CUT OFF, hence Virgin are not in the wrong!!!!!

now that traffic throttling in being put in place, then that could be construde as 'false advertising', report them...., if it happens that anyone is infact 'cut off' as you put it, then under the consumer contract you have every right to go and get an emergency injunction against Virgin Media and make them re-connect you, then think about all the other options open to you under the contract and law.

[Merlin99uk]

Originally Posted by dontpannic

VIRGIN DO NOT ADVERTISE UNLIMITED BROADBAND THEY ADVERTISE UNLIMITED DOWNLOADS.

Sorry mate, watch the ads on tv (the ones with Uma Thurmann), at the end it says "Broadband With No Limits".

To me this means, no caps/shaping/throttling, in fact no restrictions whatsoever!

A consumer should therefore be able to download as much as they want, at the speed they paid for, without being throttled by the shaping.

Yes, the downloading is unlimited, but the speed is..... that contradicts the "No Limits" bit in the advert!

And just to prove my point, you can check the ads here:

http://allyours.virginmedia.com/whychooseus/

At the bottom, click on the "Our new TV Ads"

and watch the "Multiply Uma" advert

[Paul H]

Originally Posted by danielf

I'm sorry, but the difference between unlimited downloads and unlimited broadband is one that appears to be clear only to the VM top brass. Ask your average bloke in the street, and he would think they are the same.

Spot on. tell Virgin that and they'll say our meaning of the word unlimited is all that matters. not what the general public automatically think it means. it is back to where Virgin accuse other providers of keeping the customers in the dark, and not telling them the facts up front. Virgin are hiding the facts. and twisting them to suit themselves.

[prawncocktail]

Originally Posted by Merlin99uk

Sorry mate, watch the ads on tv (the ones with Uma Thurmann), at the end it says "Broadband With No Limits".

To me this means, no caps/shaping/throttling, in fact no restrictions whatsoever!

A consumer should therefore be able to download as much as they want, at the speed they paid for, without being throttled by the shaping.

Yes, the downloading is unlimited, but the speed is..... that contradicts the "No Limits" bit in the advert!

And just to prove my point, you can check the ads here:

http://allyours.virginmedia.com/whychooseus/

At the bottom, click on the "Our new TV Ads"

and watch the "Multiply Uma" advert

so lets keep this simple, your saying if the word unlimited or the phrase no limits is used then there should be no mention of any limit "To me this means, no caps/shaping/throttling, in fact no restrictions whatsoever!", yet in the same paragraph you say "A consumer should therefore be able to download as much as they want, at the speed they paid for". surely this is a contradiction in terms.

nothing, i repeat nothing is unlimited, show me one thing that exists in this universe, or the next, or the next that is unlimited, even infinity has an end...so i think it would be better to start a campaign to get the word unlimited removed from the dictionary as it is just NOT possible for ANYTHING to be unlimited...

yes what i just said is crazy but some peoples interpretations of things on here are out of whack so if we are being literal and want exactly what we are written to get then the above needs to happen

[Paul H]

Originally Posted by skirkby

nothing, i repeat nothing is unlimited, show me one thing that exists in this universe, or the next, or the next that is unlimited, even infinity has an end...

I think going to the extreme isn't going to help. it may have been unlimited before they started limiting the speeds. but that has changed.

so i think it would be better to start a campaign to get the word unlimited removed from the dictionary as it is just NOT possible for ANYTHING to be unlimited...

We can keep the word. we just need Virgin to understand what it means in the English language

[PC_Arcade]

even infinity has an end...

[SamH]

Order 20Mb broadband, for yet more money. Just make sure you don't USE it.

You can argue the intricacies of what "unlimited downloads" means to you, or what it should mean to anyone else.. if shaping grates, then it grates. It's grating with me, and I doubt very much that I'm in the top 5% of downloaders. That's not the point. It grates, so I have two choices. Stay and despise VM, or leave and be glad.

Virgin have looked at the marketplace and seen that there's nowhere else for people to go to avoid shaping, and so they know that the move will be comparatively uncontested.

The fact that I have no alternatives, if I want to avoid traffic shaping, will not make me any more happy about being ass-raped by VM.

This is why I've ordered two BT lines today. I'll be getting BB on both. I'm ordering Sky, and I will save money every month. I will be joining an ISP that traffic shapes, but I will be stepping on to a rug that has been placed, rather than one that is about to be pulled from under me, and that gives me more satisfaction than to stay.

Oh, and I'll be able to watch Star Trek TNG and Lost, too. Yesterday, I supported VM's case against Sky. Tomorrow I won't care. This just keeps getting better.

Am I sending a message to VM? Not really. I'm leaving VM because I'm just not willing to pay a whole £50/month for *limited* BB. Only VM customers pay that much for *limited* broadband. There are MUCH cheaper *limited* services available.

[popper]

his meaning is perfectly clear, you pay to get X amount of traffic on the 2Mbit contract in the given time, you expect to get near that total contracted speed/traffic without being limited so you can use its full potential.

want more traffic in the same timeframe, pay for the 4Mbit contract and get twice as much traffic, want even more pay the top tier and get even more with the economy of scale, all these are unlimited upto the contracted payed for speed, everyone understands this.

if you want more per hour at primetime,pay the higher price and get it or not if the traffic shaping is in place and active.

[dashton6]

At the end of the day taking into account, all said above, DONT FORGET WE PAY A PREMIUM PRICE ON VIRGIN MEDIA FOR BROADBAND £25.00 FOR 4MEG ETC, you expect a premium service, I would not be happy paying £35.00 per month for ten meg, if I only got 5 meg from 4 till midnight, You do not pay those prices for browsing, sky and other service providers are starting to look attractive you may as well pay 17.99 for 4 meg if it is capped.

[prawncocktail]

Originally Posted by Paul H

I think going to the extreme isn't going to help. it may have been unlimited before they started limiting the speeds. but that has changed.



We can keep the word. we just need Virgin to understand what it means in the English language

do we really, as ive just pointed out its meaning is incorrect

[dashton6]

So virgin media cap us, but reduce our price to £17.99 for 4meg and so on, we have lost enough already with the sky channels.

I've just written to the HMRC, asking for a refund for some of my Road Tax; I was on a motorway yesterday, and the posted speed limit was 70mph, but due to the traffic congestion, I could only do 30mph. This is the third time this has happened this month, and I am not happy about it - I have checked the sign, and it definitely doesn't say "up to 70mph". I blame those big lorries and 4x4's towing caravans - taking up all the roadwidth, slowing everyone else down.

And another thing - last week I caught the GNER 225 High Speed Train to London - it only travelled at an average of 160kph, even though it says in big letters on the train "225"; It doesn't say "up to 225kph"! Would they give me a refund? Would they b*gg*ry!

[prawncocktail]

Originally Posted by foreverwar

I've just written to the HMRC, asking for a refund for some of my Road Tax; I was on a motorway yesterday, and the posted speed limit was 70mph, but due to the traffic congestion, I could only do 30mph. This is the third time this has happened this month, and I am not happy about it - I have checked the sign, and it definitely doesn't say "up to 70mph". I blame those big lorries and 4x4's towing caravans - taking up all the roadwidth, slowing everyone else down.

And another thing - last week I caught the GNER 225 High Speed Train to London - it only travelled at an average of 160kph, even though it says in big letters on the train "225"; It doesn't say "up to 225kph"! Would they give me a refund? Would they b*gg*ry!

thanks for that, i may join you and start a campaign

[Paul H]

Originally Posted by skirkby

do we really, as ive just pointed out its meaning is incorrect

Yep. and that their using of the word is incorrect.

[prawncocktail]

Originally Posted by Paul H

Yep. and that their using of the word is incorrect.

ok fair enough but everybodies and every organisations use of the word is incorrect, its dictionary meaning is incorrect so...

i correct my previous statement, just found this on dictionary.com

"Having or seeming to have no boundaries;"

interesting