how about we start a campaign to let VM know that we DONT LIKE SHAPING

[jcuk]

broadband wise, id still say vm would get my vote, would be nice to see some price drops, but hey they havent changed their broadband price (ex telewest regions) since i got my broadband well over 4-5 years ago.

[PC_Arcade]

Originally Posted by dontpannic

But that wouldn't equal 4 million people! Virgin Media are STILL voted best consumer ISP so they must be doing something right (everything IMO)

Nice sleight of hand there. VM were voted best consumer ISP BEFORE this shaping kicked in, more tellingly will be whether they keep that accolade next year

[dontpannic]

Originally Posted by Bertie_MB

Lol, I like that example a lot!

Looks like I've found someone singing from the same song sheet!

Virgin have only introduced a speed limit during peak hours. They haven't broken into your house, trashed the place, tied your wife up and started beating her with bamboo canes.

You are over reacting and there is no need for it. It's no outrage, its no scandal. Some people seem to be forgetting the importance of the VM ad campaign. The broadband is still UNLIMITED, you are just suffering a speed limit if you download too fast.

Going back to the car analogy, you've bought an 80mph car. When your incessant speed has caused a few accidents the road behind you is going to slow down. Therefore the "police" have come along, pulled you over and said to stop speeding. Therefore you are sill able to drive, but slower, and not causing any crashes behind you, therefore other people are able to drive at the same speed.

If the government were to offer 100mph roads with twists and turns and 4 million people are using it at the same time, you are going to slow down when congestion happens at corners. This is the same reason why Virgin are implementing STM, to stop people being stupid.

Some people really do have to wake up and smell the coffee. You'd be a bit peeved if you were quite happily surfing away and some bugger next door is downloading Terabytes of porn and clogging up your connection. Different story then isn't it!

---------- Post added at 11:31 ---------- Previous post was at 11:30 ----------

Originally Posted by PC_Arcade

Nice sleight of hand there. VM were voted best consumer ISP BEFORE this shaping kicked in, more tellingly will be whether they keep that accolade next year

I should think so. They haven't changed anything that is going to affect everyone, just 5% of users...

[Mr Angry]

Originally Posted by dontpannic

NO. It is unlimited. You aren't being STOPPED from downloading. there is no "CAP" it is a speed limit in effect......

?

[dontpannic]

Originally Posted by arcamalpha2004

No over reaction at all, vm are advertising an unlimited service, that should be delivered in the full context of the word " unlimited "
If vm believe that 5% of customers are " abusing the unlimited service " deal with it in the correct manner, do not penalise the other 95 %

HOW MANY TIMES????

How is it a limited service?

Tell me how Virgin are stopping you downloading when you've reached the speed limit?

[jcuk]

its customer service vm aiming for really! nice to win service awards like best ISP and such tho. you cant tell the future of traffic management, give it time to pan out and see how consumers find it.

i work in CS, worst part is no-one has informed us - infact no-one in CS has yet been informed as far as i know - which is bad.

but ive yet to have 1 person phone up regarding traffic management, so if u all want something done about it, pick up your phone

[Mr Angry]

Originally Posted by dontpannic

The broadband is still UNLIMITED, you are just suffering a speed limit if you download too fast.

Good God! It's catching!

[dontpannic]

Originally Posted by Mr Angry

?

Unlimited means you can download as much as you like, no?

VM ARE NOT STOPPING YOU DOWNLOADING DATA

[PC_Arcade]

Originally Posted by jcuk

but ive yet to have 1 person phone up regarding traffic management, so if u all want something done about it, pick up your phone

I did

got a 3 month price halving.

I'll wait and see what happens in those 3 months, before making any decisions to leave or stay.

Originally Posted by Bertie_MB

http://allyours.virginmedia.com/html...t/traffic.html

If people don't research a product before purchasing it then tough. You could say the same about any uncapped broadband service since they all have a fair usage policy in the small print.

arcamalpha2004 very specifically said "people who are thinking of taking broadband". The key words being "thinking of" meaning those who don't have it yet. So my post was completely accurate as I wasn't referring to those who already have VM broadband.



Lol, I like that example a lot!

" That sounds about right to me.
Or maybe the 5% figure is the amount of customers allegedly abusing their " unlimited " broadband service in the context of its full customer base, taking into account customers not even taking broadband.



That is what I said Bertie, not what you alledged I said.
Thankyou.

[dontpannic]

Originally Posted by jcuk

but ive yet to have 1 person phone up regarding traffic management, so if u all want something done about it, pick up your phone

Good good point. How can you lot expect to get "results" by whining on an internet forum? Phone up the Customer Services for gawds sake, they can do much more than we can!!

[jcuk]

they advertise unlimited downloads. whats so hard about that to understand?

[dontpannic]

Originally Posted by jcuk

they advertise unlimited downloads. whats so hard about that to understand?

Nothing is hard to understand about that.

[Mr Angry]

Originally Posted by dontpannic

Unlimited means you can download as much as you like, no?

VM ARE NOT STOPPING YOU DOWNLOADING DATA

No, unlimited apparently means:

Dictionary.com Unabridged (v 1.1) - Cite This Source un·lim·it·ed /ʌnˈlɪmɪtɪd/ Pronunciation Key - Show Spelled Pronunciation[uhn-lim-i-tid] Pronunciation Key - Show IPA Pronunciation –adjective 1.not limited; unrestricted; unconfined: unlimited trade. 2.boundless; infinite; vast: the unlimited skies. 3.without any qualification or exception; unconditional.
[Origin: 1400–50; late ME; see un-1, limited]


I don't see "except for speed limits" anywhere in there, do you?

[jcuk]

see above post, they advertise unlimited downloads
and i think they are now showing it, as they have always done, 'upto' speeds of that effect, oh wait that sounds familiar, oh yeah, every other ISP in the uk advertises like that.. exept they limit the amount you download