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Cable for me Today :)
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Old 24-04-2007, 14:02   #16
ichiban
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Re: Cable for me Today :)

Quote:
Originally Posted by Paul H View Post
Frequency is way out.
oh no, do i need to call a engineer out?
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Old 24-04-2007, 14:05   #17
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Re: Cable for me Today :)

Quote:
Originally Posted by ichiban View Post
oh no, do i need to call a engineer out?
I thought you just had one? did they send you his monkey then?

They should be able to send a hit to your modem without having to come out. post in
blueyonder.support.access.hi-speed they should be able to help.
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Old 24-04-2007, 14:06   #18
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Re: Cable for me Today :)

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I thought you just had one? did they send you his monkey then?
they came installed and left, no banana peels on lying around
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Old 24-04-2007, 15:08   #19
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Re: Cable for me Today :)

Quote:
Originally Posted by ichiban View Post
Downstream Frequency : 402750000 Hz
Quote:
Originally Posted by Paul H View Post
Frequency is way out.
There is nothing wrong with that frequency, mine is on the same.

Acquire a Downstream Channel 402750000 Hz Locked

You will find that ex-NTL, ex-BY and even ex-C&W customers all have different frequency's.

402750000 Hz is an NTL frequency so Ichiban is probably in an ex-NTL area.
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Old 24-04-2007, 15:14   #20
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Re: Cable for me Today :)

Yep I was just about to post after finding out the differences. he probably hasn't been put on the 10Mb properly or they have made him a member of the group
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Old 24-04-2007, 15:26   #21
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Re: Cable for me Today :)

ex- ntl here:

Downstream Frequency : 586750000 Hz

on 2mb!
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Old 24-04-2007, 15:32   #22
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Re: Cable for me Today :)

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ex- ntl here:

Downstream Frequency : 586750000 Hz

on 2mb!
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Old 24-04-2007, 15:36   #23
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Re: Cable for me Today :)

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I dunno wat it means, but my internet works just fine
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Old 24-04-2007, 15:42   #24
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Re: Cable for me Today :)

586750000 Hz.

Yep, same here. Mine isn't too bad at the moment. Just wait for the evening though.
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Old 24-04-2007, 15:53   #25
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Re: Cable for me Today :)

frequency is correct 402.75mhz.
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Old 24-04-2007, 16:00   #26
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Re: Cable for me Today :)

Is it wrong if it's 586.75Mhz?
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Old 24-04-2007, 16:05   #27
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Re: Cable for me Today :)

Quote:
Originally Posted by Sirpingalot View Post
Is it wrong if it's 586.75Mhz?
no just different area..if it was wrong it woulnt work
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Old 24-04-2007, 16:08   #28
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Re: Cable for me Today :)

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Originally Posted by papa smurf View Post
no just different area..if it was wrong it woulnt work
That's not strictly true. as an incorrect signal could still give you a connection but at a risk of affected speeds and an intermittent connection.
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Old 24-04-2007, 16:11   #29
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Re: Cable for me Today :)

Quote:
Originally Posted by Paul H View Post
That's not strictly true. as an incorrect signal could still give you a connection but at a risk of affected speeds and an intermittent connection.
me network tech for 28 years ,you havent a clue what your talking about have you
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Old 24-04-2007, 16:17   #30
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Re: Cable for me Today :)

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Originally Posted by papa smurf View Post
me network tech for 28 years ,you havent a clue what your talking about have you
Quote:
me network tech
You sound like Tarzan

It's not only me that doesn't know what they're talking about. it's the Virgin Media Technical Support people in the internal groups that don't. after all it's them that say the same thing. and it's them that are the ones who are altering customers modems remotely and changing the 'incorrect' signals. with good results reported from the customers from doing so.

Please don't insult both mine and their intelligence. and just say what you have to say without resorting to insults.
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