Leeds

stooeh · 18-04-2007, 15:50

Anyone in Leeds area (LS6 pref) that has an actual stable connection VM cable or not?

Not really fussed on excessively high download speeds, just want a nice connection for gaming. Last couple of weeks have been better but I guess the students are returning because this week gone back to awful from 3pm til 1am. Driving me mad because I know phoning them won't do a darn thing - it's pure contention rates.

Is there a decent ISP out here or am I doomed until I move house

Stooeh

Leeds_Tykes_RFU · 18-04-2007, 17:04

Quote:

Originally Posted by stooeh

Anyone in Leeds area (LS6 pref) that has an actual stable connection VM cable or not?

Not really fussed on excessively high download speeds, just want a nice connection for gaming. Last couple of weeks have been better but I guess the students are returning because this week gone back to awful from 3pm til 1am. Driving me mad because I know phoning them won't do a darn thing - it's pure contention rates.

Is there a decent ISP out here or am I doomed until I move house

Stooeh

Hi Stooeh, I'm in Leeds (LS3, not LS6...but close enough to the student area). Been on 4meg until a few weeks ago and now on the 10meg BB...and it's always been pretty good for me.

dr aardvark · 18-04-2007, 22:54

my connection in ls8 has been off for the last few hours, although it seems to be back now - other than that leeds has always been pretty stable for me, and i've had it for about 5 years.

KillswitchEdge · 19-04-2007, 13:04

I lived in LS6 (Woodhouse to be specific) last year when I was at Leeds Met Uni, the internet connection there was terrible most of the time, but the green box down the street was forever being opened up and vandalised by the little scrotes of the neighbourhood.

Not sure if those are related issues or anything, but you may want to check on whether your local box has been messed with at all.

Jules · 19-04-2007, 13:33

LS17 here, and I have had a few blips over the years but it tends to be pretty stable

Detonator · 20-04-2007, 09:11

I'm in Leeds LS4 area, I pay for a 10MB connection, my current download speed is 75KB/S or about 7% of what it should be. A friend who worked for NTL as a senior tech and kept his contacts has told me that it is over utilization of the ubr as the LS4 ubr deals with Headingley. I have been told that the only way they will upgrade the ubr is if they receive enough complaints. I have been complaining for 6 weeks so far, the best it has been was over Easter when the students went home. Roll on the summer holidays.

I do online gaming, the ping to the server I pay for is between 51 and 999, stable eh?

Cyburg · 20-04-2007, 17:55

I don't even live in Leeds and I am suffering; 16% packet loss through 'lee-bb-a-so-120-0.inet.ntl.com', it is making Eve Online unplayable (http://www.eve-online.com).

I just spent over an hour on the phone with tech support trying to get an answer as to whether or not they were going to tend to the overloaded UBR; I referred to this thread, pointing out that others were currently having routing issues in the same area.

In the end all they were willing to offer was to route my traffic through a different node, I accepted the offer, but it has not resolved my issue as they can only alter the router my traffic is initially sent through, and the issue is not local to me; the Leeds equipment I am having an issue with is 5 hops away (ludicrous that it takes 5 hops to get to the perimeter of my ISP's network, imho).

So I am still seething; I am paying for 2 MMORPG game accounts I can't play, because of a crappy internet connection, which I also have the displeasure of paying for right now.

I am gonna keep monitoring the packet loss in Leeds over the next week, whilst I single out the best alternative broadband provider for my situation; this company has taken enough of my money, I couldn't care less if it's under new management, if they don't deliver I go elsewhere, simple.

Detonator · 21-04-2007, 01:03

Ring up and customer service and threaten to leave, they will put you on a "retention package" half price for 3 months, if enough complain they may take notice

Cyburg · 21-04-2007, 12:56

Here's my latest trace, showing the packet loss situation today through 'lee-bb-a-so-120-0.inet.ntl.com':

Target Name: N/A
IP: 87.237.38.200
Date/Time: 21/04/2007 12:42:03 to 21/04/2007 13:50:05

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 1634 1 0.1 0 32 0 [192.168.0.1]
2 1634 4 0.2 6 66 7 [10.227.144.1]
3 1634 1 0.1 6 41 7 leic-t2cam1-a-ge82.inet.ntl.com [82.3.35.185]
4 1634 2 0.1 6 59 7 cpc3-ches1-3-1-cust225.lutn.cable.ntl.com [82.3.32.225]
5 1633 259 15.9 9 42 10 lee-bb-a-so-120-0.inet.ntl.com [213.105.172.17]
6 1634 4 0.2 14 55 16 bre-bb-b-so-200-0.inet.ntl.com [213.105.175.26]
7 1633 4 0.2 14 50 16 telc-ic-1-so-700-0.inet.ntl.com [62.253.185.74]
8 1633 3 0.2 16 191 18 tge5-4.fr1.lon.llnw.net [195.66.224.133]
9 1633 4 0.2 15 240 21 ccp.ve201.fr3.lon.llnw.net [87.248.208.150]
10 1633 5 0.3 15 41 16 [87.237.38.199]
11 1633 5 0.3 15 39 16 [87.237.38.200]

Oh look, it's running at about 16% packet loss again, now there's a surprise (not).

I am beginning to wonder if this node has been set to drop a percentage of its received traffic deliberately to ease network congestion; the numbers are just so damn similar ALL the time.

Detonator · 23-04-2007, 10:52

Quote:

Originally Posted by Cyburg

Here's my latest trace, showing the packet loss situation today through 'lee-bb-a-so-120-0.inet.ntl.com':

Target Name: N/A
IP: 87.237.38.200
Date/Time: 21/04/2007 12:42:03 to 21/04/2007 13:50:05

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 1634 1 0.1 0 32 0 [192.168.0.1]
2 1634 4 0.2 6 66 7 [10.227.144.1]
3 1634 1 0.1 6 41 7 leic-t2cam1-a-ge82.inet.ntl.com [82.3.35.185]
4 1634 2 0.1 6 59 7 cpc3-ches1-3-1-cust225.lutn.cable.ntl.com [82.3.32.225]
5 1633 259 15.9 9 42 10 lee-bb-a-so-120-0.inet.ntl.com [213.105.172.17]
6 1634 4 0.2 14 55 16 bre-bb-b-so-200-0.inet.ntl.com [213.105.175.26]
7 1633 4 0.2 14 50 16 telc-ic-1-so-700-0.inet.ntl.com [62.253.185.74]
8 1633 3 0.2 16 191 18 tge5-4.fr1.lon.llnw.net [195.66.224.133]
9 1633 4 0.2 15 240 21 ccp.ve201.fr3.lon.llnw.net [87.248.208.150]
10 1633 5 0.3 15 41 16 [87.237.38.199]
11 1633 5 0.3 15 39 16 [87.237.38.200]

Oh look, it's running at about 16% packet loss again, now there's a surprise (not).

I am beginning to wonder if this node has been set to drop a percentage of its received traffic deliberately to ease network congestion; the numbers are just so damn similar ALL the time.

What command do you use to get packet loss?

I know tracert and Ping but they don't display in the format you show.

Cyburg · 23-04-2007, 12:46

Hi Detonator, I am using the freeware version of PingPlotter (http://www.pingplotter.com). I am presuming you have run a tracert to scrutinize your traffic also; did you get packet loss through the same router as me?

If anyone else reading this thread is suffering the same problems, maybe you could all grab a copy of PingPlotter, and post traces here, it would be nice to get a definitive answer as to whether it is the same router that is troubling us all.

Anyway, here is my latest data for today, once again you can see the same router performing badly at approx 16% packet loss:

Target Name: N/A
IP: 87.237.38.200
Date/Time: 23/04/2007 13:16:54 to 23/04/2007 13:43:46

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 646 0 0.0 0 1 0 [192.168.0.1]
2 646 3 0.5 6 102 7 [10.227.144.1]
3 646 2 0.3 6 72 7 leic-t2cam1-a-ge82.inet.ntl.com [82.3.35.185]
4 646 4 0.6 6 42 8 cpc3-ches1-3-1-cust225.lutn.cable.ntl.com [82.3.32.225]
5 646 105 16.3 9 43 10 lee-bb-a-so-120-0.inet.ntl.com [213.105.172.17]
6 646 3 0.5 14 50 16 bre-bb-b-so-200-0.inet.ntl.com [213.105.175.26]
7 646 2 0.3 15 73 16 telc-ic-1-so-700-0.inet.ntl.com [62.253.185.74]
8 646 3 0.5 16 45 18 tge5-4.fr1.lon.llnw.net [195.66.224.133]
9 646 2 0.3 15 218 19 ccp.ve201.fr3.lon.llnw.net [87.248.208.150]
10 646 2 0.3 15 70 16 [87.237.38.199]
11 646 2 0.3 15 97 16 [87.237.38.200]

Detonator · 23-04-2007, 19:03

Hi Cyburg,

Had the technican round today, only getting between 4mb and 1mb into the street, so it goes up a level.

Got Pingplotter, which url where you pinging?

Det

Cyburg · 24-04-2007, 18:07

Hi Detonator, the server I am trying to reach doesn't have an url I don't think; the IP is 87.237.38.200.

So much for my 16% conspiracy theory, the situation gets worse:

Target Name: N/A
IP: 87.237.38.200
Date/Time: 24/04/2007 18:05:52 to 24/04/2007 19:04:17

Hop Sent Err PL% Min Max Avg Host Name / [IP]
1 1403 1 0.1 0 3 0 [192.168.0.1]
2 1403 4 0.3 6 83 7 [10.227.144.1]
3 1403 2 0.1 6 36 8 leic-t2cam1-a-ge82.inet.ntl.com [82.3.35.185]
4 1403 3 0.2 6 53 8 cpc3-ches1-3-1-cust225.lutn.cable.ntl.com [82.3.32.225]
5 1403 325 23.2 9 48 11 lee-bb-a-so-120-0.inet.ntl.com [213.105.172.17]
6 1403 6 0.4 14 57 16 bre-bb-b-so-200-0.inet.ntl.com [213.105.175.26]
7 1403 3 0.2 15 57 17 telc-ic-1-so-700-0.inet.ntl.com [62.253.185.74]
8 1403 3 0.2 16 37 18 tge5-4.fr1.lon.llnw.net [195.66.224.133]
9 1403 3 0.2 15 226 21 ccp.ve201.fr3.lon.llnw.net [87.248.208.150]
10 1403 4 0.3 15 27 17 [87.237.38.199]
11 1403 4 0.3 15 32 16 [87.237.38.200]