Speed problems in BH area?

savvychels · 12-04-2007, 19:10

Got 10mb broadband (up from 4) in mid Feb with the VIP package. It's been pretty consistently between about 7500 (at it's worst) and 9700 (at it's best) since, no matter what time of day I've been testing.

However the last couple of days quite frequently I'm getting download speeds of 1000 - 3000 at various times of the day. Ping rates can be as high as 75. Nothing really has changed. Upload speeds are still consistent with levels near 500.

Anyone know of any issues?

colin-bennett · 12-04-2007, 19:47

HI
Best call cust care to see if your area going thru up dates for the 20 meg roll out. You should soon tell as if speeds not come back to normal in couple of days may be tech issue...

savvychels · 12-04-2007, 21:20

That would make sense - we did get the notice last week that they're upgrading speed. Will keep an eye on it for a few days and if it doesn't come back up will ring them. I don't do much downloading (aside from surfing) so it's not a huge issue at the moment.

Thanks

Graham M · 12-04-2007, 21:21

Im in BH14 and no issues to speak of here

savvychels · 12-04-2007, 21:47

Thanks

I'm starting to suspect it's an issue with Speedtest and not my computer. I went to another thread where they suggested just downloading a large file, and seeing what the actual speed was, and that if someone on 10mb was averaging 800kbps dowloading that file it was good. I actually got 990kbps so it seems the download speed is fine - so just the sites that are off?

Thanks everyone

Hom3r · 12-04-2007, 21:52

Im in CM20 and Speedtest.net is around 1.5Mb, on my 10Mb connection, other spped test sites I use are up around thr 8.5Mb.

So now reading this thread I'm suppecting Speedtest is being hit.

I tried two servers in Holland and got around 4.5Mb with a higher ping rate than london, and I live about 25 miles from central london

mr_bo · 12-04-2007, 22:20

No probs in BH11, hope you get it sorted soon

Thu, 12 Apr 2007 21:18:18 GMT

1st 512K took 422 ms = 1213.3 KB/sec, approx 9998 Kbps, 9.76 Mbps
2nd 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps
3rd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
4th 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps

Overall Average Speed = approx 9735 Kbps, 9.51 Mbps

savvychels · 12-04-2007, 23:20

Here's what I have just from sending a ping, but it's been years since I've done this so I have no way of interpreting. Can someone tell me if this is any good please and thanks?

Pinging bbc.co.uk [212.58.224.131] with 32 bytes of data:
Reply from 212.58.224.131: bytes=32 time=16ms TTL=117
Reply from 212.58.224.131: bytes=32 time=13ms TTL=117
Reply from 212.58.224.131: bytes=32 time=13ms TTL=117
Reply from 212.58.224.131: bytes=32 time=16ms TTL=117
Ping statistics for 212.58.224.131:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 13ms, Maximum = 16ms, Average = 14ms

Graham M · 12-04-2007, 23:33

4 pings won't tell you a lot but the ones you have done seem fine

try

ping bbc.co.uk -t

and press ctrl+c when you think you've done enough and give us only the last 4 lines at the bottom send/received etc.

sstainer · 13-04-2007, 01:51

i'm in bh14 also no problems here
13 Apr 2007 00:49:15 UTC

1st 512K took 1121 ms = 456.7 KB/sec, approx 3763 Kbps, 3.67 Mbps
2nd 512K took 1152 ms = 444.4 KB/sec, approx 3662 Kbps, 3.58 Mbps
3rd 512K took 1182 ms = 433.2 KB/sec, approx 3570 Kbps, 3.49 Mbps
4th 512K took 1111 ms = 460.8 KB/sec, approx 3797 Kbps, 3.71 Mbps

Overall Average Speed = approx 3698 Kbps, 3.61 Mbps

being i am on 4mb tier

savvychels · 13-04-2007, 08:36

Just did this one - thanks!

Reply from 212.58.224.131: bytes=32 time=13ms TTL=117
Reply from 212.58.224.131: bytes=32 time=13ms TTL=117
Reply from 212.58.224.131: bytes=32 time=12ms TTL=117
Reply from 212.58.224.131: bytes=32 time=13ms TTL=117
Reply from 212.58.224.131: bytes=32 time=19ms TTL=117
Ping statistics for 212.58.224.131:
Packets: Sent = 30, Received = 30, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 12ms, Maximum = 33ms, Average = 14ms

Graham M · 13-04-2007, 08:42

Try the speed test at the top of this page

savvychels · 13-04-2007, 08:55

Quote:

Originally Posted by Zeph

Try the speed test at the top of this page

Ahh - thank you - I wondered where people were gettiing that one (took me a few to find it duh).

Fri, 13 Apr 2007 07:52:46 UTC

1st 512K took 500 ms = 1024 KB/sec, approx 8438 Kbps, 8.24 Mbps
2nd 512K took 390 ms = 1312.8 KB/sec, approx 10817 Kbps, 10.56 Mbps
3rd 512K took 438 ms = 1169 KB/sec, approx 9633 Kbps, 9.41 Mbps
4th 512K took 437 ms = 1171.6 KB/sec, approx 9654 Kbps, 9.43 Mbps

Overall Average Speed = approx 9636 Kbps, 9.41 Mbps

This one I can understand, so it looks ok then...

THANKS!

Graham M · 13-04-2007, 08:58

Looks fine to me

savvychels · 13-04-2007, 09:24

Thank you very much. Looks like speedtest.net is having some issues. Will use this one from now on.