Time changing on V+ By Itself

[Murk]

Rang them up again today because they said to if the problem is still there and the lady who i spoke to said she is sending an engineer round tomorrow and to say to him replace the box and see if thats sorts it

[ShadowTD]

*sigh*

Don't these people have a list of 'current know faults'? This is a problem with V+ in x-ntl areas and no amount of box swapping will fix it.

[Murk]

Right well the engineer came this morning and lets just say he was not exactly the nicest of blokes but in his defence i suppose he did look stressed and he was already late for a job and still had 2 more to do this morning

He replaced the V+ box but he said that tuner C was not as stronger signal as the other 2 so that "might" be the problem, but i cant check the problem yet because i cant access on demand yet it just says please wait and then freezes

[Murk]

A 3rd box installed today tried the time issue and bingo it does not go 12 mins forward or 1 hour 12 mins forward

[oggyn]

Been having all the same issue's as everyone here been on the phone to faults at virgin media and second faults called me back because first faults could not solve the problem. sent a tech out he told me its a software problem so we are paying for a service whats totally useless you might aswell have a normal STB........ Rip Of Virgin ....

[spiderplant]

Originally Posted by oggyn

Been having all the same issue's as everyone here

It should have been fixed at the weekend. Is it still happening?

[ShadowTD]

Funny you should say that - I watched Shameless last night and the clock was bang on as soon as the program finished. I'll check some more tonight...