Annoying On Demand problem.
02-03-2007, 21:02
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#1
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Inactive
Join Date: Jun 2006
Location: Middlesbrough
Services: Virgin Media VIP.
Posts: 37
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Annoying On Demand problem.
I really like On Demand, but I have an annoying intermittent problem.
When scrolling through the programmes, the "Just loading..." message comes up for a fraction of a second, then nothing. I can't scroll down or press red or green (page up/down), but I can scroll across to the next day/set of letters.
I have to constantly press "Back", then go through all the menus again to hopefully get it to work. It does after around 3 times, but it's really annoying.
Secondly, I keep getting the message "On demand is temporarily unavailable". I press OK, the message goes. After three attempts, it seems to work properly. Again, it's managable but really annoying.
Any ideas?
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02-03-2007, 21:18
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#2
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Inactive
Join Date: Dec 2006
Posts: 396
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Re: Annoying On Demand problem.
Call faults on 151 free from a virgin landline.
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04-03-2007, 12:02
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#3
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Inactive
Join Date: Oct 2006
Posts: 120
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Re: Annoying On Demand problem.
I get the same problem, Faults say it's a known issue and they are working on it.
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04-03-2007, 22:50
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#4
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Inactive
Join Date: Jun 2006
Location: Middlesbrough
Services: Virgin Media VIP.
Posts: 37
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Re: Annoying On Demand problem.
Quote:
Originally Posted by ian1969uk
I get the same problem, Faults say it's a known issue and they are working on it.
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They probably say that with everything, but at least it's a known issue, though.
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05-03-2007, 15:01
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#5
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Inactive
Join Date: Oct 2006
Location: Long Eaton
Age: 88
Services: ntl 10Mg broadband, ntl XL samsung TV drive V+ talk unlimited RF Mod powered scart Tivo HTC Desir
Posts: 222
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Re: Annoying On Demand problem.
same problem just got of the phone from 150 sent a hit still not working, 3/4 days to sort it out.
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05-03-2007, 17:56
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#6
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Inactive
Join Date: Feb 2007
Location: Biggleswade, Beds
Services: NTL TV, phone , broadband
Posts: 18
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Re: Annoying On Demand problem.
Mine hasn't worked for 2 days. Reset, rebooted and all the stuff they tell you when you ring CS.
Lucky if you got through to CS.
At moment, just told to ring back later.
The service has well and truly gone down the pan.
I just cannot be bothered to ring them now, yet we are still paying for premium service.
Pateince will run out soon...
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06-03-2007, 01:26
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#7
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Guest
Location: Loughboro' Leics (xNTL)
Services: Philips 42" +XLTV +10 meg B.B. +Lrg Phone + caller ID +Tivo £52
+Xbox 360 60 gig
+200w Sub
Posts: n/a
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Re: Annoying On Demand problem.
Quote:
Originally Posted by Ste...
...I have to constantly press "Back", then go through all the menus again to hopefully get it to work. It does after around 3 times, but it's really annoying.
Any ideas?
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'Blue' is to exit loading issue, 'back' doesn't do anything
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06-03-2007, 14:15
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#8
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Inactive
Join Date: Oct 2006
Location: Long Eaton
Age: 88
Services: ntl 10Mg broadband, ntl XL samsung TV drive V+ talk unlimited RF Mod powered scart Tivo HTC Desir
Posts: 222
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Re: Annoying On Demand problem.
MJ45. strange about not getting through, had ntl/virgin a few weeks and only rang them 4/5 times but never waited more than a min. or two & apart from having to wait for the `on demand` service has been fine, assume you are on langley or are calls national.
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07-03-2007, 14:56
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#9
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Inactive
Join Date: Jun 2006
Location: Middlesbrough
Services: Virgin Media VIP.
Posts: 37
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Re: Annoying On Demand problem.
Quote:
Originally Posted by JethroUK
'Blue' is to exit loading issue, 'back' doesn't do anything
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It does.
It goes back a page...
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