24-02-2007, 11:17
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#1
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cf.mega poster
Join Date: Jun 2003
Posts: 2,499
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V+ Installed Today
My V+ box was installed today (Manchester, Bromley, ex-NTL, ex-C&W).
Installation took less than 15 minutes. As yet I've only played with the "standard" box features, but it's much faster even than my Samsung was and the remote is much more responsive.
Spoke to a lady at Belshill to upgrade the rest of my package to the VIP pack (broadband was done two weeks ago) and that's all been done now too.
No problems at all so far.
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24-02-2007, 11:21
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#2
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Inactive
Join Date: Jan 2006
Services: virgin TV xl + sports and movies
v+
10 MEG BB
TALK UNLIMITED 24
Posts: 255
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Re: V+ Installed Today
glad to hear it. mine is due for install today between 8 and 12, no sign of em yet
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24-02-2007, 11:29
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#3
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cf.mega poster
Join Date: Jun 2003
Posts: 2,499
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Re: V+ Installed Today
I'd give it til 1pm, I am sure most appointments are 8-1 and 1-6 these days.
My installer had five V+ boxes to do in the morning stint alone. Mine was quick mainly because it worked straight off & he didn't have to show me how to use it, I am happy to learn that myself, but some of them are more tricky to get going apparently.
Well worth it though...extremely well worth it. I can hardly believe this is ntl (as was).
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24-02-2007, 11:39
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#4
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Inactive
Join Date: Jan 2006
Services: virgin TV xl + sports and movies
v+
10 MEG BB
TALK UNLIMITED 24
Posts: 255
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Re: V+ Installed Today
yes your right it is 8-1 thanks for pointing that out , its just every time i have had an engineer round from ntl they turned up at 8 sharp! forcing me to jump out of bed and fly down stairs half dressed and awake!!
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24-02-2007, 20:32
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#5
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Inactive
Join Date: Jan 2006
Services: virgin TV xl + sports and movies
v+
10 MEG BB
TALK UNLIMITED 24
Posts: 255
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Re: V+ Installed Today
Well its in and all i can say is WOW! recorded super league and harry hill whilst watching rugby union and it worked first time! picture is great via HDMI and no remote lag as yet (fingers crossed) Top marks V.M.
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24-02-2007, 21:08
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#6
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Inactive
Join Date: Jan 2006
Services: Virgin 10Mb, V+ HD TV, Phone
Posts: 66
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Re: V+ Installed Today
i got mine today and still have no channels can you help my old box still gets all my sky sports
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24-02-2007, 21:18
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#7
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Inactive
Join Date: Jun 2003
Location: Widley, Portsmouth
Age: 49
Services: SKY TV, Phone, Internet Xbox 360, PS3, PSP
Posts: 219
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Re: V+ Installed Today
Had mine installed tuesday, apart from problems with online light flashing, which has since been fixed its top notch quality recording, v. impressed so far. Cant seem to get any red button functions to work atm, but other than that im happy
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24-02-2007, 22:50
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#8
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cf.mega poster
Join Date: Jun 2003
Posts: 2,499
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Re: V+ Installed Today
Mine's completely brilliant...I've even got the HD working now too.
Everything works fine, including VOD. And it's quite quick to change channel as well.
Very slick and professional, and what cable TV should have been capable of MANY years ago.
I'm well impressed to be honest.
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24-02-2007, 23:14
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#9
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Inactive
Join Date: Jan 2006
Services: Virgin 10Mb, V+ HD TV, Phone
Posts: 66
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Re: V+ Installed Today
The problem looks like the card, its not paired thats all it says in the system info window. I thought thay had to do that before thay left. now ive got to look at just the FREE channels BBC1,2,3,4,ITV1,2 And 4 5 thats all i get till thay come and fix it
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25-02-2007, 10:00
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#10
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Inactive
Join Date: Jan 2006
Services: virgin TV xl + sports and movies
v+
10 MEG BB
TALK UNLIMITED 24
Posts: 255
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Re: V+ Installed Today
The engineer who installed my v+ box was really clued up he had a small laptop with him which paired the card to the box and he also made sure that the v+services and vod were working before he left and made sure i was ok with the features.
After reading some of the horror stories on this site i don`t think i would have let him out of the door if it wasn`t working properly!!
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25-02-2007, 10:17
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#11
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Inactive
Join Date: Jun 2005
Posts: 41
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Re: V+ Installed Today
Got mine installed yesterday..All working fine.. took a couple of hours for the red button services to become active but all seems to be there now... seems to me to be a very good piece of kit..
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27-02-2007, 09:43
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#12
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Inactive
Join Date: Feb 2007
Location: London
Age: 48
Services: Broadband 2 Meg + Evening and week end calls + Familly pack (V+1 Coming up !!!)
Posts: 9
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Re: V+ Installed Today
Hi Guys,
I have got mine since last thursday and it s great so far, BBC HD looks fantastic! However, I called them 3 times already as the online light is still flashing and still no VOD. Everytime I call they say it will be sorted in 24 ours max! I don't know what to do next... Its just that nothing is happening when I call.
Any advices?
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27-02-2007, 10:57
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#13
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Inactive
Join Date: Feb 2007
Location: Coventry
Services: TV Full House V6
200Mb/s + Telephone
Posts: 167
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Re: V+ Installed Today
Quote:
Originally Posted by wlmlb
The problem looks like the card, its not paired thats all it says in the system info window. I thought thay had to do that before thay left. now ive got to look at just the FREE channels BBC1,2,3,4,ITV1,2 And 4 5 thats all i get till thay come and fix it
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I had exactly the same problem. Took 7 days to sort out. My box wasn't even listed on their system and no one I spoke to could add it.
It's all working great now. Even the terrible remote lag seems to have gone.
It's no fun is it, looking at all those greyed out channels in the EPG
I have a Samsung box too and that seemed to confuse everyone. When ever you phone CS always remember to point out you have two boxes.
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27-02-2007, 14:17
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#14
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Inactive
Join Date: Oct 2005
Posts: 372
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Re: V+ Installed Today
Quote:
Originally Posted by bOf
Hi Guys,
I have got mine since last thursday and it s great so far, BBC HD looks fantastic! However, I called them 3 times already as the online light is still flashing and still no VOD. Everytime I call they say it will be sorted in 24 ours max! I don't know what to do next... Its just that nothing is happening when I call.
Any advices?
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Have u tried the usual unplug and reboot to see if that helps?
Just a tip that might be usefull. If you find a recording fails, or it works then fails, or fails to delete do a reformat.
I had problems at first and nothing seemd to sort it out till i formatted the drive. Been perfect since (touch wood)
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27-02-2007, 15:08
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#15
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Inactive
Join Date: Feb 2007
Location: London
Age: 48
Services: Broadband 2 Meg + Evening and week end calls + Familly pack (V+1 Coming up !!!)
Posts: 9
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Re: V+ Installed Today
yes I have tried the unplug 5minutes and reboot thing and still the same. But I will try the reformat stuff, I ll keep you posted, thanks for the tip.
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