I'm Finished with CABLE sky and BT for me

freakfunk · 16-02-2007, 23:51

Im finished with cable, the new recordable box is another in a longline of crap they issue that doesnt work.

Hangs up
Channels go missing
Channels take ages to change
HEAVY LAG

CANT cable ever do anything that works properly? its been like this from day one?

Im soo sick of it, there not even cheap no more, the HD channels? WTF they dont have nothing. ANd you get so much more tv with sky, in the news channels alone, FOX NEWS, AL JAZEERA CNN etc etc.

freakgirl · 16-02-2007, 23:56

These things always happen with something new, they will sort themselves out as for the channels I agree virgin needs to get them all

freakfunk · 17-02-2007, 00:08

But why? I want it to work soooooo much! I hate murdoch, but cable can't get their act together - ever

SanFranCrisko · 17-02-2007, 00:20

I've wanted to leave NTL for quite some time and if they don't sort out our broadband, hopefully I can convince my dad to do so. I know when I move out, it won't be NTL I'm going with for Internet in my first home.

Bengie · 17-02-2007, 11:12

Quote:

Originally Posted by freakfunk

But why? I want it to work soooooo much! I hate murdoch, but cable can't get their act together - ever

Yes - WHY!

These things should be tested fully, including compatability, before they are issued, or is it a case of "thats good enough"?

NTLVictim · 17-02-2007, 11:30

Quote:

Originally Posted by Bengie

Yes - WHY!

These things should be tested fully, including compatability, before they are issued, or is it a case of "thats good enough"?

...Sounds like Microsoft's Mission Statement...

freakfunk · 17-02-2007, 11:57

Thats My Whole Point - Cable Seem To Just Through Stuff Out Without Testing It - I Mean Its Not A One Off - Its Happens With Everything They Do. Some Fool On The Other Forum Said "dont Worry There Issuing A Fix For The Delay On The Remote Control" I Mean Is It Just Me Who Thinks The Damn Box Shouldnt Have Went Out If It Was Taking 1 Minute To Change A Channel - How Stupid Is That. Theres Just Greedy

Sherlock614 · 17-02-2007, 12:16

I'm not an NTL lover by any stretch, but i'll NEVER go back to BT while there is an alternative.

BT are the biggest bunch of crooks i have ever had the mispleasure of dealing with

SKY - I ditched them with the proposition "you have to pay for a new digibox".....

gadge · 17-02-2007, 19:40

Quote:

Originally Posted by Bengie

Yes - WHY!

These things should be tested fully, including compatability, before they are issued, or is it a case of "thats good enough"?

Dont forget sky+ wasnt perfect when that first came out.

Longshot520 · 17-02-2007, 21:53

Quote:

Originally Posted by Sherlock614

SKY - I ditched them with the proposition "you have to pay for a new digibox".....

*
Back when we had Sky before moving to a cable area our box started breaking down and Sky forced us to pay ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£65 for a new one. When that refurbished box started intermittently losing the satellite signal they wanted to charge us again for another refurbished box so we cancelled it. Then they had the gall to charge us for an extra month as a cancellation fee despite the box not being able to receive any channels by that point and us not even being under contract with them anymore.

Never again...

freakfunk · 17-02-2007, 23:33

Lol, yup, thast murdoch for you. I hate sky television with a passion, and if i could find a way, i would pay for the basic package and rip them off if you know what i mean. I went with cable for the reason i SKY are sheer greedy. however, cable seem to not be able to manage the basic function of offering the channels that work properly. Its making me wonder if its a ploy to discuise the fact that you get less with NTL than sky. But i think not. Even tonight, its around 3 hours channels have dissapeared, recording failed. ITS MAKING ME SO ANGRY - VIRGIN PLEASE FIX IT I DONT WANNA LEave.

BUT WHAT CAN I DO?

DONT MAKE ME GO WITH THE DEVIL, IVE TRIED TO FIGHT IT BUT YOUR GIVING ME NO OPTION!

Sherlock614 · 17-02-2007, 23:40

Quote:

Originally Posted by freakfunk

Lol, yup, thast murdoch for you. I hate sky television with a passion

Complain to Virgin with a passion

HDFootyMan · 18-02-2007, 00:44

Quote:

Originally Posted by freakfunk

Lol, yup, thast murdoch for you. I hate sky television with a passion, and if i could find a way, i would pay for the basic package and rip them off if you know what i mean. I went with cable for the reason i SKY are sheer greedy. however, cable seem to not be able to manage the basic function of offering the channels that work properly. Its making me wonder if its a ploy to discuise the fact that you get less with NTL than sky. But i think not. Even tonight, its around 3 hours channels have dissapeared, recording failed. ITS MAKING ME SO ANGRY - VIRGIN PLEASE FIX IT I DONT WANNA LEave.

BUT WHAT CAN I DO?

DONT MAKE ME GO WITH THE DEVIL, IVE TRIED TO FIGHT IT BUT YOUR GIVING ME NO OPTION!

Daft question, but..........have you called faults?

It could be a signal problem, or a faulty box. Maybe both?

Either way, I'm sure they'll give you compensation.

freakfunk · 18-02-2007, 09:18

yeah, i've been onto faults since i originally joined ntl 4 months ago and they took ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£400 from my account for someone elses bill then disconnected me when i refused to pay another bill for ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£146.

Then when my partner ordered the new box under her name again when they said it would be free they didnt bother to call us to say they weren't turning up. "Im so sorry we dont know what happened, can you pay the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£28 now anyway" - erm okay, then they come to install buy bring the wrong box. Wait another 4 weeks, then the box hadn't worked since we got it. I'ave had sky before not only does the box not look like its retarded, the black HD box, it actually works perfect everytime. I think NTL are actually the worst company ever. They thing is, it should be be the best, the whole idea behind cable is amazing, but it just doesn't work.

Benson · 18-02-2007, 09:45

Quote:

Originally Posted by freakfunk

They thing is, it should be be the best, the whole idea behind cable is amazing, but it just doesn't work.

Im far from being a fan boy and i have had the odd problem with NTL/TW in the past but if i have ever had a problem they have always resolved it quickly and when my modem broke it was replaced within 48hrs.

I have to say the calls i have made to customer services in the past have always been handled well on their side and i would say they are the best customer services i have come across,i know that will come as a shock to many as i have read the various problems users have had with the CS team.

Guess it can be very hit and miss my only suggestion is if you call them and dont get the answer you want call again and again lol