Cheaper Broadband from VM?

DABhand · 13-02-2007, 23:54

Yep you heard right.

Give them a call and tell them how your not happy with the service and costs, many have received their 10mb service for 25 quid a month, no new contract.

I only have 4mb no need for anything else got mine to 19.99 a month.

Nikesh · 14-02-2007, 09:21

Great, it looks like Virgin Media are still giving out these deals after all...

Looks like this isn't true then:

Quote:

Originally Posted by tvout

Apparently...(this is what someone at work has told me whose gf works for Telewest) they have been handed little booklets now which instructs them on how to respond when people call threatening to leave Virginmedia for Sky.

Whereas before the retention bods would try and get you to stay, now they've been told to just say 'ok, go then' as Virgin is so confident that it will get so many of Sky's customers through it's benefits of being part of a big company (trains/flights/music etc.) it's not bothered about people leaving???

Anyone know any more or if this is true now?

jellybaby · 14-02-2007, 09:42

If people are not happy with the prices rom VM they should bugger off and find a cheaper supplier. I really wish people would stop ringing and getting these discounts. The price is there in black and white, if you don't like it dont get it.

Graham M · 14-02-2007, 09:42

Quote:

Originally Posted by jellybaby

If people are not happy with the prices rom VM they should bugger off and find a cheaper supplier. I really wish people would stop ringing and getting these discounts. The price is there in black and white, if you don't like it dont get it.

100% agree!

K3V1N · 14-02-2007, 10:26

But if the company doesnt want you to leave and they are willing to do this then why not do it, moneys better in my pocket than theirs.

Richy99 · 14-02-2007, 10:44

as its been said if you dont like the prices go elsewhere, you dont haggle for prices with other products and services do you? you dont go get petrol and say i can get it 3p cheaper at asda when your at your local petrol station

greyfox1974 · 14-02-2007, 10:55

If people are not happy with the prices rom VM they should bugger off and find a cheaper supplier. I really wish people would stop ringing and getting these discounts. The price is there in black and white, if you don't like it dont get it.

Quote:

Originally Posted by Zeph

100% agree!

well maybe ntl/telewest shouldnt have been given these discounts in the first place and give a better service in the first place people wouldnt be upset and want wot they have payed for it's a 2 ways thing if you dont give wot you sell you shouldnt take dont you think

Shaun · 14-02-2007, 11:40

To be fair if they were competitive then people wouldn't feel like they deserved a discount!

AndyCambs · 14-02-2007, 11:44

Quote:

Originally Posted by jellybaby

If people are not happy with the prices rom VM they should bugger off and find a cheaper supplier. I really wish people would stop ringing and getting these discounts. The price is there in black and white, if you don't like it dont get it.

I have to agree.
Do these people stand in line in Sainsburys and haggle at the till over every single item? If so, please let me know which store, and I'll give the entire town a wide berth!

greyfox1974 · 14-02-2007, 11:46

Quote:

Originally Posted by Shaun

To be fair if they were competitive then people wouldn't feel like they deserved a discount!

i totaly agree but some ppl dont see it like that do they lol you should pay the price they ask you

tweetypie/8 · 14-02-2007, 13:36

Quote:

Originally Posted by K3V1N

But if the company doesnt want you to leave and they are willing to do this then why not do it, moneys better in my pocket than theirs.

your dead right mate, never look a gift horse in the mouth.

banjo · 14-02-2007, 13:51

my internet is terrible at the moment, and if they had not given me a deal I would have left this cable disaster in the blink of an eye. I refuse to pay full price for a sub standard service.

Richy99 · 14-02-2007, 14:07

Quote:

Originally Posted by banjo

my internet is terrible at the moment, and if they had not given me a deal I would have left this cable disaster in the blink of an eye. I refuse to pay full price for a sub standard service.

so leave and get a better service?

banjo · 14-02-2007, 14:10

Quote:

Originally Posted by Richy99

so leave and get a better service?

And who are you to tell me to leave, I will when they try to charge me an outrageous price for a terrible service which you or no one else can deny !

Richy99 · 14-02-2007, 14:25

well you seem to think that paying less for a sub standard service is better than moving to someone else who can provide a better service and more competitively priced