Argh, need some ebay advice!

[AdamD]

Well, that didn't work, heh

Adam.

I'm truly shocked to read your response. I'm not sure
what to say.

I would recommend you reconsider your position, as it
really makes no sense at all. You'll notice that I
did not say anythinga about the crystal, servicing
required, dial, etc. in my e-mail. I bought the watch
subject to those issues.

However, the INSIDE of the watch is not original to
this watch. That has nothing to do with restoration
whatsoever. The caseback is from an entirely
different watch. The dust cover is from an entirely
different watch.

I'm not accusing you of fraud, as I truly believe you
didn't know about these issues. But Adam - this is
not the watch you advertised. The fact that you
listed the watch as best you could does not alter the
fact that you misdescribed it. It's not a matter of
intention, but rather of fairness in the transaction.

I've issued refunds from time to time in watch
transactions for reasons far less severe than this.
The watch is worth at least $1,000 less with the wrong
markings in the inside of the caseback and wrong dust
cover.

I'm going to give you one more chance to do the right
thing here Adam. Life is too short and the world is
too small to take the kind of stand you suggest you
are going to take. This issue isn't going to go away,
I can promise you - PayPal would just be the
beginning.

I am willing to eat the fees and the shipping costs
back to you. You suggested you had a buyer willing to
pay you $3,000 - you can take it to them and sell it
as you were going to do before.

Let me know your intentions.

Gonna negotiate with him and offer him a partial refund
I wouldn't feel right otherwise.

[TheNorm]

Originally Posted by AdamD

...Gonna negotiate with him and offer him a partial refund
I wouldn't feel right otherwise.

I agree with you. He makes the point:

The fact that you listed the watch as best you could does not alter the fact that you misdescribed it.

Would you be willing to accept £500 less? If so, I'd suggest meeting him halfway, and take it from there.

[AdamD]

Originally Posted by TheNorm

Would you be willing to accept £500 less? If so, I'd suggest meeting him halfway, and take it from there.

Yea I would
I'm going to offer him that, i've emailed him back

[AndyCambs]

Originally Posted by AdamD

Yea I would
I'm going to offer him that, i've emailed him back

Just out of interest, you agree with his description of the watch (irrespective of fault)?

[AdamD]

Originally Posted by AndyCambs

Just out of interest, you agree with his description of the watch (irrespective of fault)?

With regards to the caseback? Yes and no
See, when I did some research into the watch, I assumed the back plate part, was original, as the same watch is for sale on this website

http://www.watches.co.uk/watch.php?w...a6f69801508877

If you look at the rear of the watch, it's identical to my own watch's back

And by identical, I Do mean identical

I knew the strap wasn't original, as the image on that page, shows the omega symbol on the strap and a different type of chainlink

[danielf]

I agree that the guy probably has a point (but I know nothing about watches), and he actually sounds fairly reasonable. As far as I'm aware though, he can only complain about the dustcover? He's seen the caseback, so he bought that as seen?

[Nikesh]

Originally Posted by AdamD

Gonna negotiate with him and offer him a partial refund
I wouldn't feel right otherwise.

Good on ya.

Let us know how you get on.

[AdamD]

He told me today what the issue was, basically the casebacking says the watch is model X, while the other parts are model Y

So we've agreed to a partial refund, he suggested £200, but I said i'd be happy to refund him £400

So that's done

I'm so....relieved.

[Nikesh]

That's good of you.

[gazzae]

Originally Posted by AdamD

So we've agreed to a partial refund, he suggested £200, but I said i'd be happy to refund him £400

Why didn't you just give him the £200 he asked for?

[AdamD]

Originally Posted by gazzae

Why didn't you just give him the £200 he asked for?

Because i'm a nice guy :P
No, really, he was right about the value of it, it wouldn't be fair to not pay what I gave him.

[AndyCambs]

I think that's very fair.
Presumably you are both happy?

[gazzae]

Originally Posted by AdamD

Because i'm a nice guy :P
No, really, he was right about the value of it, it wouldn't be fair to not pay what I gave him.

Fair enough. Still think its crazy though to double what he asked for.

If it had been me and he was happy getting a £200 refund I'd have left it at that.

[AdamD]

Yep, we are
He left a nice feedback message on Ebay to
"Wonder seller. Extremely honest - went above and beyond. Highly Recommended!"

[Wicked_and_Crazy]

Originally Posted by Pia

That won't work lol, Paypal will just give him it and then they'll hound him for the money and they aren't known for being the most understanding when it comes to sending the debt collectors out.

Do you have Seller Protection? Did you send the parcel via trackable methods?

im still waiting for a refund via paypal and because the sellers account is empty Paypal wont complete the refund. Might be because the amount is smaller though.

---------- Post added at 17:02 ---------- Previous post was at 16:57 ----------

Originally Posted by AdamD

Yep, we are
He left a nice feedback message on Ebay to
"Wonder seller. Extremely honest - went above and beyond. Highly Recommended!"

i dont understand why he only wanted £200 back when he stated that the value was $1000 less. I think he was trying it on. Paying an extra £200 for good feedback seems expensive I can do that for you for much less!