Reporting a Vandalised box
06-12-2006, 15:31
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#1
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Mum 30/09/20 Dad 08/08/24
Join Date: Mar 2004
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Reporting a Vandalised box
On Saturday I phoned NTL to report the NTL box in my street had it cover removed (a Knobbley green plastic)
I got through and told them the location of it and they thanked me and said that it would be put as a piority.
The only thing I have seen is that some plastic sheeting has been put over it.
I also saw that in an adjasent street there NTL box has no cover.
Can anybody here help?
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06-12-2006, 15:41
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#2
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Inactive
Join Date: Mar 2006
Location: Luton
Age: 49
Services: 5mb 3 mobile broadband, sky, freeview
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Re: Reporting a Vandalised box
i know this may seem like a silly question - but can a green box being uncovered affect the set top box / bb? I've been having mild issues with tv reception...
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06-12-2006, 15:49
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#3
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-
Join Date: Jun 2003
Location: Somewhere
Services: Virgin for TV and Internet, BT for phone
Posts: 26,546
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Re: Reporting a Vandalised box
Yes, it can. There are amplifiers and such in the box that really should be protected from the weather. Also, as the box is open, it's possible that someone has (or will) tamper with the equipment inside and may ruin the service for everyone who's cable is attached to that box.
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06-12-2006, 16:03
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#4
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Mum 30/09/20 Dad 08/08/24
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, A secret Moonbase (shh don't tell anybody)
Age: 57
Services: 2 x TiVo 360s, SH5. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 17,397
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Re: Reporting a Vandalised box
Should I call them again when I get home
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06-12-2006, 16:08
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#5
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Inactive
Join Date: Mar 2006
Location: Luton
Age: 49
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Re: Reporting a Vandalised box
eek! should I just phone the 150 no.?
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06-12-2006, 16:40
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#6
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cf.mega poster
Join Date: Mar 2006
Location: Oslo, Norway.
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Re: Reporting a Vandalised box
To the above two posts i would say yes.
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18-12-2006, 13:37
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#7
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Mum 30/09/20 Dad 08/08/24
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, A secret Moonbase (shh don't tell anybody)
Age: 57
Services: 2 x TiVo 360s, SH5. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 17,397
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Re: Reporting a Vandalised box
Well two weeks have gone by and still NTL haven't done anything to the boxes, despite a second phone call.
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11-01-2007, 22:19
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#8
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Mum 30/09/20 Dad 08/08/24
Join Date: Mar 2004
Location: Galactic Sector ZZ9 Plural Z Alpha, A secret Moonbase (shh don't tell anybody)
Age: 57
Services: 2 x TiVo 360s, SH5. Samsung Galaxy Note 10+ 5G, Ton's of Smart Home stuff, & Cuddy Toy
Posts: 17,397
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Re: Reporting a Vandalised box
Well the week after I reported this I phoned again and also reported that another box had te same thing happen to it.
Today the one in he other street has had the proper case put on it and my one nothing.
Well if we lose TV/BB/phone well cancel (sod the 30 day) and go to sky
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