Roll out delayed !!!

[dranny69]

Originally Posted by 54xhg

Hi,
I am in Leeds and i have had four different answers,starting with end of december to late february.

oh dear think i`ll wait for the letter to come through the door !!

[gadge]

Originally Posted by dranny69

oh dear think i`ll wait for the letter to come through the door !!

wouldnt bank on the letter mate we got our letter for vod 3 weeks after we got it.

[dilli-theclaw]

Originally Posted by Mike

I have given up now............I have phoned 3 times today and each time I have got a different answer in relation to timing and COSTS

Does anyone know what I will be charged. The only NTL service I have is 10MB BB. I cancelled my phone line and TV about 1 year ago as I now use vonage

PLEASE HELP

Thanks

Mike

I think the problem is that customer services don't know either all I can suggest is keep trying 'till you get it.

I will post back in the morning after I call them. As that's when they tell me I can get it. But I fully expect to be knocked back as well

[dranny69]

Originally Posted by gadge

wouldnt bank on the letter mate we got our letter for vod 3 weeks after we got it.

same here??? would you suggest ringing sales anyway as i emailed them a couple of weeks back and they sent some computer generated cack about "them working on a hd pvr that would be available soon"........and that was it even though my question was when was it available!!

[gadge]

Originally Posted by Jefferson T

I think the problem is that customer services don't know either all I can suggest is keep trying 'till you get it.

I will post back in the morning after I call them. As that's when they tell me I can get it. But I fully expect to be knocked back as well

your right there thease call centres set peeps on everyday and dont update to whats going on think its just luck of the draw now the girl i spoke to this morning seemed realy on the ball.

---------- Post added at 15:22 ---------- Previous post was at 15:20 ----------

the whole top and bottom of it is its out there and been rolled out slowly but surely just have to bide our time.HURRY UP.

[HDFootyMan]

Originally Posted by Mike

I have given up now............I have phoned 3 times today and each time I have got a different answer in relation to timing and COSTS

Told ya!!!

Why does NTL find it so difficult to give out consistent and accurate info about their services? I really hope they get this sorted out in time for the Virgin re-branding.

Hell, even the channels for the TV packs on the NTL website are screwed up. According to the website, ITV 4 isn't part of the family pack.

[gadge]

Originally Posted by Chris Howell

Told ya!!!

Why does NTL find it so difficult to give out consistent and accurate info about their services? I really hope they get this sorted out in time for the Virgin re-branding.

Hell, even the channels for the TV packs on the NTL website are screwed up. According to the website, ITV 4 isn't part of the family pack.

i think they will sought themselves before or after the virgin name cant see ole richard letting it carry on the way it is.

[Mike]

Originally Posted by Chris Howell

Told ya!!!

Why does NTL find it so difficult to give out consistent and accurate info about their services? I really hope they get this sorted out in time for the Virgin re-branding.

Hell, even the channels for the TV packs on the NTL website are screwed up. According to the website, ITV 4 isn't part of the family pack.

For a laugh I just phoned again and was told a dfifferent tale.

So I have been told

Roll out 12 Dec 2006
Roll out cancelled until further notice
Roll out 15 Dec 2006
Roll out next week

Cost

£10.00 pm
£15.00 pm
£15.00 + 9.75 (half price family package)
£15.00 + 16.50 ( package unknown) !

Phone line

Not needed for receive TV Drive
Needed to recieve TV Drive

Comment

Oh .......what is TV drive I will check and phone back (No return call)

Things can only get better !!!!!!

Mike

[HDFootyMan]

Originally Posted by Mike

For a laugh I just phoned again and was told a dfifferent tale.

So I have been told

Roll out 12 Dec 2006
Roll out cancelled until further notice
Roll out 15 Dec 2006
Roll out next week

LOL, I'm tempted to ring up later this week to find out what's happening with TV Drive in my area.

So far, its been:

"Ring back next week" (mid November)

"Ring back in December" (late November)

"No, you've been misinformed, TV Drive won't be out until January" (early December).

I bet if ring up, it will be, "its been out since November! Where the bloody hell have you been??!?!"

[scrotnig]

TV Drive, or V+, sounds like an excellent idea and a further development of the cable TV service, neglected for so long.

I shall definitely be taking the service, but I am in no rush and shall wait until after the roll out when the "melee" has died down.

Looking forward to that one. Sky can stick its Sky + box in an inconvenient place.

[mrm1]

Just called sales to book an installation, and although as close as yesturday being told bookings are starting on the 12th, I have just been told there is a delay and no bookings are being taken at the moment due to checks which should be done within a couple of days, so to call back on Thursday.

[welwynrose]

Just been told a similar thing - phoned to order & was informed they have a few gremlins at the moment and to phone back later this week

[Mike]

Originally Posted by Mike

For a laugh I just phoned again and was told a dfifferent tale.

So I have been told

Roll out 12 Dec 2006
Roll out cancelled until further notice
Roll out 15 Dec 2006
Roll out next week

Cost

£10.00 pm
£15.00 pm
£15.00 + 9.75 (half price family package)
£15.00 + 16.50 ( package unknown) !

Phone line

Not needed for receive TV Drive
Needed to recieve TV Drive

Comment

Oh .......what is TV drive I will check and phone back (No return call)

Things can only get better !!!!!!

Mike

Just phoned up for an update. Told this Friday and cost has gone up to £30 per month..

[Jules]

I think I will wait for the letter and by that time hopefully they will have sorted any problems out

[uno]

It is very likely to be around 12th Jan now as I believe there is a network freeze on at the min with christmas and new year coming up, so only essential repairs will be done so if needs any hardware updates work at headend.