An open letter to NTL. - Page 4

dcclanuk · 06-12-2006, 21:39

Quote:

Originally Posted by r00t

Open CMD please.
Start-run-type in CMD-press enter-type into black box-ping www.bbc.co.uk

Are you connecting via wireless, if so how are your speeds if you use just modem to pc?

Stats from modem.
Downstream
frequency
power
SNR

Upstream
Power.

And you are welcome!

r00t, can u check out the HA0 area. There was an area fault, and shortly after have been told by TS that its due to overcongestion basically. The engineers are working on it. Its been 3 weeks now I think.

ping to bbc is anything between 20ms - 150ms! RIGHT NOW THAT IS

the links to the file downloads are anything from 20KB/s to 250KB/s

oh and i am on 10mb btw! connected via a modem through ethernet. NO ROUTER!

PS, the morning time is usually fine. Getting close to 10mb. Night time, ie 4pm-12am roughly speeds start to dieeeeeeeeeeeee

!

Fingy · 07-12-2006, 14:12

oi oi Angry... Have you talked to Paul at all about this, see if he can see if there is a network issue in your part of the world?

A$h X · 07-12-2006, 15:35

Quote:

Originally Posted by dcclanuk

r00t, can u check out the HA0 area. There was an area fault, and shortly after have been told by TS that its due to overcongestion basically. The engineers are working on it. Its been 3 weeks now I think.

ping to bbc is anything between 20ms - 150ms! RIGHT NOW THAT IS

the links to the file downloads are anything from 20KB/s to 250KB/s

oh and i am on 10mb btw! connected via a modem through ethernet. NO ROUTER!

PS, the morning time is usually fine. Getting close to 10mb. Night time, ie 4pm-12am roughly speeds start to dieeeeeeeeeeeee

!

I'm in the HA0 area and I was considering getting NTL broady. Looks like I may have to rethink my plans.

dcclanuk · 07-12-2006, 20:01

Quote:

Originally Posted by A$h X

I'm in the HA0 area and I was considering getting NTL broady. Looks like I may have to rethink my plans.

DONT BOTHER!

SCRAP ur plan

r00t · 08-12-2006, 21:01

Excuse my absence, its a work thing

dcclanuk, sadly my friend I can't check NTL. BY then yes. By my posting in this thread I was/am going through some simple fault finders and should they fail I'd have suggested calling NTL and asking about the UBR.

Mr Angry · 09-12-2006, 13:20

Courtesy of "your woman" I have today had a senior faults engineer and a network engineer around for coffee.

My speeds are now as follows;

12/9/2006 2:17 PM GMT 9750 kb/s 482 kb/s 48 ms Derby~ 250 mi

**Hugh** · 09-12-2006, 13:36

Quote:

Originally Posted by Mr Angry

Courtesy of "your woman" I have today had a senior faults engineer and a network engineer around for coffee.

My speeds are now as follows;

12/9/2006 2:17 PM GMT 9750 kb/s 482 kb/s 48 ms Derby~ 250 mi

Hoorah, hoorah!!!!

Mr Angry is now M'sieu Mildly-Miffed.

Skatoony · 09-12-2006, 13:54

It appears mine is slowing down now. I'm supposed to be on 4MB yet I'm only getting half of it.

1st 512K took 2453 ms = 208.7 KB/sec, approx 1720 Kbps, 1.68 Mbps
2nd 512K took 2016 ms = 254 KB/sec, approx 2093 Kbps, 2.04 Mbps
3rd 512K took 1953 ms = 262.2 KB/sec, approx 2161 Kbps, 2.11 Mbps
4th 512K took 1719 ms = 297.8 KB/sec, approx 2454 Kbps, 2.4 Mbps

Overall Average Speed = approx 2107 Kbps, 2.06 Mbps

My connection has been seriously dodgy the last week

Mr Angry · 09-12-2006, 19:15

Woo and indeed hoo!!

Gareth · 09-12-2006, 20:53

I'm beginning to dislike you, Mr Angry

Finally convinced NTL's Indian call centre that I did need an engineer's visit - after saying I knew an NTL employee who had confirmed it would need this (thanks, Bill

) but earliest, convenient appointment is not till Thursday... mostly due to my working hours, not their unavailability.

Fingy · 09-12-2006, 22:00

Angry Towers was graced, the things people would do to have a network tech and a senior fault tech there at the same time.... you must make nice coffee! Glad its sorted.

r00t · 09-12-2006, 22:56

Congratulations in the resolve of your speed issues , Mr Angry. Gareth make the appointment possible, take a day off, rebook a holiday try not to die on that day, but take it. You may never have this chance again.

Perhaps I'm being bitter here, but now is your chance to fore go the "fob off" the 'tech' adviser with less know how than you. The "I'm in a sweat shop and will you anything to get you off the phone and reduce my call time"

Grasp that appointment with both hands Gareth and don't let go

Best wishes
Disillusioned
/r00t

Mr Angry · 10-12-2006, 02:14

Gareth, I'd be careful about the Thursday appt if I were you as I anticipate that by Tuesday 12th @ 14:10 GMT I will have downloaded the entire interweb.

I would expect to have it edited, back on line and for sale on Ebay by Thursday 14th but can't give a definite time.

In the meantime many thanks to r00t et al for tips & help.