ntl:home 100 modem and torrent protocol

Tobeman · 06-12-2006, 17:01

Hi all,

Long time lurker, first time poster here

I've got an ntl:home 100 modem on a 10mb connection (North Hertfordshire) and I've noticed that when using BitTorrent-esque programs (uTorrent) or updaters that make use of the torrent protocol for sharing files, such as that of the Blizzard Updater for World of Warcraft my modem will reboot.

It is now becoming a real pain, what can I do? I've heard that NTL will only replace hardware if the hardware is faulty, and the problem is sporadic at best. It becomes noticably more apparent when uploading at a more significant speed (20kb/sec+ I guess) as well as downloading. With BitTorrent this is ok but soon causes an issue (awful seed ratio's), but with World of Warcraft patcher (I am aware you can get the patches elsewhere, but it is a convenience thing) it is impossible because as soon as the download gets going (it'll share part-downloaded files) so does the upload, causing my modem to reboot.

I am using the ntl:home 100 modem in conjunction with a WRT54GS.

Please advise

Ta,

Tobe

SnoopZ · 06-12-2006, 17:13

You probably need a new NTL:250 modem, but you would only get one if your existing heap of junk proved to be faulty. Ntl will replace it for you but it'll cost you ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£50!

One way of avoiding the charge is tell them you want to quit (assuming your not still in your 12month contract period) and ask to be put through to retentions which is the department that tries to keep you as a customer. It's possible to get them to drop the ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£50 charge.

Nothing wrong with that router.

Good luck!

Nedkelly · 06-12-2006, 18:43

A ntl 120 doing 10 meg all i could get out of mine was 6 .A call to faults is needed for a 250 most techs will swap modems

Nikesh · 06-12-2006, 18:52

Am I right in saying only the ntl:250 modem is capable of 10mb?

SnoopZ · 06-12-2006, 18:55

Quote:

Originally Posted by Nikesh

Am I right in saying only the ntl:250 modem is capable of 10mb?

All i know is it's the 250 that is always capable, others may work but not very good at it.

Nedkelly · 06-12-2006, 18:57

The 200 and 250 are capeable of 10 meg

dilli-theclaw · 06-12-2006, 18:57

Quote:

Originally Posted by Nikesh

Am I right in saying only the ntl:250 modem is capable of 10mb?

My 200 works fine with 10mb

Nikesh · 06-12-2006, 19:00

OK so basically all the newer modems are capable of 10mb, but the ntl:250 modem is just the best one for the job.

SnoopZ · 06-12-2006, 19:01

Quote:

Originally Posted by Nikesh

OK so basically all the newer modems are capable of 10mb, but the ntl:250 modem is just the best one for the job.

Yep.

Nikesh · 06-12-2006, 19:03

Quote:

Originally Posted by SnoopZ

Yep.

Cool thanks for you help

SnoopZ · 06-12-2006, 19:09

For anyone not in the know, the Pace and Samsung tv boxes arn't capable of 10mbit either, although the Samsung can manage around 6mbit and the Pace around 1mbit.

Tobeman · 07-12-2006, 14:53

Issue is, on single connections (on fast enough FTP & HTTP connections), the modem is perfectly fine and doesn't cave.

Is this similar to how routers will reboot when their routing table fills up? As there are lots of connections from various sources causing it to crash at high speed?

Thanks,

Tobe

wyngriff · 07-12-2006, 16:37

I have same props with ntl120 only using bt, ftp news everything else ok.It only started when they upgraded modem firmware to 0003 before they did that everything was fine, going to demand a 250.

Tech_Boy · 07-12-2006, 18:15

I have 10 meg through my 120, all fine, no issues I get a full 10 meg connection on all my wired pc's.

There might well be an issue with your 100/120 modems, but it is not a general fault.
ALL ambit modems are ok for the 10 meg.

wlmlb · 08-12-2006, 23:54

As Tech Boy i have a 120 and get 10 meg fine.