10 MB for All in December

[kar]

I'd just like my (supposed) 4M broadband. Right now I'm like on the original ISDN

[updater]

I have just got -


Which is nice.
The guy from NTL phoned me at 8:30, to say my phone was working again. They promised 8am to 4pm, so that's what I call fast service.

Rick

[OL1V3R]

Originally Posted by updater

I have just got -


Which is nice.
The guy from NTL phoned me at 8:30, to say my phone was working again. They promised 8am to 4pm, so that's what I call fast service.

Rick

I'm glad NTL have upped the upload speed for the 2meg -> 4meg upgrade. 200kbit just wouldn't have been able to do it!

[Rik]

Originally Posted by Felinix_Devotion

Agreed more than 100%, the network is crippled right now, everyday entire areas are suffering outage and every day people including myself experience not only slower speeds as I can handle drop to 8mb but drops to about 1mb speeds with barely any upload, and yet NTL instead of buckling down and upgrading the network to handle these speeds, increase the speeds for the sake of being on TV with a high numbered speed for the PCworld type of computer owners who know only what they're told.

It is a joke that such a company can take the **** out of the customers as much as NTL are doing with this news on 10mb for all, the 20mb trials the 50mb rumors, the network barely handles it's current customers on 10mb, their custom service and tech departments and barely handle the customers they have, their network is crippled through all tiers, and they want to add more pressure?

I seriously take my hat off to the techincal guys on their servers the pressure they're likely under from the fat cats who are only interested in profit is unreal, no doubt NTL will do this increase after increase rake in a HUGE profit and then the top men will sell out and retire rich leaving a company of disgruntled customers and a forever damaged reputation.

If in my area I could get a decent broadband service without NTL I would do but I hate BT and I hate NTL, but I am with NTL now and I don't plan on changing but I just wished to state my view.

Hertfordshire rock solid on 10meg and has always been rock solid for the past 3 yrs, full speed 24/7 so the network is not on its knees like everyone likes to make out.

Obviously lots of people have problems, I understand that, but theres millions of people who have rock steady connections and have done ever since they joined NTL.

NOW PLEASE NTL CAN I HAVE 20/50Meg!!

[The Jackal]

10 MB for All in December

COME ON TELL ME THIS IS NOT TRUE ? THIS IS SERIOUSLY F*CT UP.

NTL/TELEWEST PLEASE DONT DO THIS - YOU JUST DONT HAVE THE CAPACITY ON YOUR AILING NETWORK INSTEAD FOR CHRISTMAS CAN WE PLEASE HAVE A NETWORK THAT IS FREE WITH LOW LATENCY ?

I'VE ALREADY HAD TO DOWNGRADE FROM 10MEG TO 2MEG JUST TO GET SOME STABILITY OUT OF YOUR SERVICE : PLEASE DONT SUBJECT US TO POOR NETWORK PERFORMANCE OVER DECEMBER.

[tubbles]

I am on the 4mb service and apart from some times at peak hours i have to admit that my connection is pretty solid. I have, in the past had to do some proxy switching which, i don't think should be up to me to do cos i AM paying for the service. But, that said i am pretty happy with internet speed. Pages sometimes are really slow to load and it gets annoying but i am only on the 4mb service and my heart goes out to you guys paying top whack for an insulting 10mb service but we all have choices and unless you guys use it for business, You should just cut back to the service that works at the right speed. That will hit NTL where it hurts and thats the pocket maybe and only maybe then they will get their fingers out.

[swapshop1]

Lincoln performs excellently, 10mb achieves full speed all times of the day. using newservers 1 thread pulls at 6-8 Mbit/s. on occaision i got 9Mbit. Using 2 threads gives me a steady 10Mbit. A dvd in hours instead of days.

Lincoln is a spur from Nottingham i believe, plenty of capacity here. Maybe its because there are only a few people connected to my local cabinet.... Eitherway Ntl are providing an excellent service to me. Roll on 20Mbit

[Rik]

Originally Posted by swapshop1

Roll on 20Mbit

Hear Hear!

The sooner its brought to Hemel Hemptead the better

Keep up the good work NTL!

[LenMackin]

At long last, certainly in the daytime, I am now seeing the old download figures that i achieved until September being realised again. I am on 10mb in the Warwick area. It's been rubbish for about 8 weeks. I think i need to do something however as i hear that my Terayon TJ210 CM is unable to go above 8mb! Now this modem has served me since May 2001 and has been reliable and brilliant but with changes to the service by NTL it does surprise me that they leave me with an old modem than will never ever work with the new speeds. So, in theory i could sign on for 20mb service if it existed wonder why i never got more than 8? Customer service... not really! At £34.99 a month i do think we should automatically get the equipment that can work correctly, after all i have to rely on NTL as i can't nip on Amazon and buy myself a new one can I?

[gc7]

My 10MB has been solid too, except for the 5 day blip last week, but I have been compensated for that and am more than happy now.

Not sure if I'm looking forward to the 20MB download speed but would definately be interested in some more upload speed.

[d0pey]

No problems here in Merseyside.

[setch]

It is pretty stable in Harlow also.

[Uncle Peter]

Browsing is solid in Cheshire but that's just a measure that you have a good connection via the web proxies. Try uploading/downloading P2P or NNTP and it might be a different story altogether.

[Fawkes]

Well I getting very high packet loss in South Manchester, again!

Ping statistics for 212.58.228.155:
    Packets: Sent = 84, Received = 51, Lost = 33 (39% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 105ms, Average = 25ms

I don't need more than 10MB right now, what I want is to be able to browse the net and up and download files.

Some of the problems at the moment seem to be caused by a painfully slow upload. When I first joined NTL I had 512k download and 128k upload (ratio of 4:1). Now I have (when it working) 10MB download and 512K upload (ratio of 20:1).

STOP increasing the download and increase the upload a bit!

[micken]

Originally Posted by Fawkes

Well I getting very high packet loss in South Manchester, again!

Ping statistics for 212.58.228.155:
    Packets: Sent = 84, Received = 51, Lost = 33 (39% loss),
Approximate round trip times in milli-seconds:
    Minimum = 18ms, Maximum = 105ms, Average = 25ms

I don't need more than 10MB right now, what I want is to be able to browse the net and up and download files.

Some of the problems at the moment seem to be caused by a painfully slow upload. When I first joined NTL I had 512k download and 128k upload (ratio of 4:1). Now I have (when it working) 10MB download and 512K upload (ratio of 20:1).

STOP increasing the download and increase the upload a bit!

I agree, I'm on 10Mb and get similar stability and speed to the recent quotes. A 4:1 ratiofor DL:UL would sort out my p2p & surfing needs quite nicely.