can someone help with this, Ebay are shocking

ikthius · 20-11-2006, 19:29

Hey everyone,

a have asked ebay on numerous occasions what this email is all about, and is ebay sending these messages, I keep getting asked to send the full header info of the email, which I do, and have done more than 10 times, and I keep getting passed over to new people who will help me asking the same question.

I wasnt to know if ebay send these emails out. could anyone tell by looking at a screen shot of it?

thanks

ik

20-11-2006, 19:33

Quote:

Originally Posted by ikthius

Hey everyone,

a have asked ebay on numerous occasions what this email is all about, and is ebay sending these messages, I keep getting asked to send the full header info of the email, which I do, and have done more than 10 times, and I keep getting passed over to new people who will help me asking the same question.

I wasnt to know if ebay send these emails out. could anyone tell by looking at a screen shot of it?

thanks

ik

hmmm seems official

Pia · 20-11-2006, 19:33

Strange that it would be in your ebay my messages folder...

Haven't you set up another account then with the same card, because i once set my own account up with my bank card but i'd done it on my mam's already, so i got that same message?

Well basically, are you doing any of the things it says?

If not, just ignore it

Chimaera · 20-11-2006, 19:35

Quote:

Originally Posted by gavin pullen

hmmm seems official

But seeming official isn't enough - fake emails like this depend on appearing genuine so that people fall for the con and give out their details.

Pia · 20-11-2006, 19:37

I think it is genuine, it doesn't ask for any details it is just letting him know.

Plus if it was a spoof it wouldn't be marked as from eBay and in his My messages folder.

ikthius · 20-11-2006, 19:47

well ebay say it is spam, and say they not sent it, and sometimes they say they did...... can you see my confusion, i keep getting pushed from pillar to post.

not one ebay representative is dealing with it, it gets passed on to others.

I have sold one item on ebay, but most of the time, i get these emails if I bid on anything, it is anoying.

I ask cause some of you know that my bank details were compromised from some website. and I was getting worried.

I get these emails in ebays my messages and to my email which it is set up with ebay.

ik

Pia · 20-11-2006, 19:48

It only says it's letting you know, as courtesy, and doesn't require you to do anything so ignore it.

And double check the info in your account to see if any of that email has a point, i.e- email address, high bid amounts...etc

Paul K · 20-11-2006, 19:49

Quote:

Originally Posted by Pia

I think it is genuine, it doesn't ask for any details it is just letting him know.

Plus if it was a spoof it wouldn't be marked as from eBay and in his My messages folder.

I wouldn't bet on it

You would be suprised how convincing some spoof emails are. If in doubt report it, check with your bank and then delete it.

Pia · 20-11-2006, 19:58

Quote:

Originally Posted by Paul

I wouldn't bet on it

You would be suprised how convincing some spoof emails are. If in doubt report it, check with your bank and then delete it.

Well yeah, but i think that's being a bit too paranoid.

Another ebay member couldn't make a message in the My messages folder by labelled as from eBay if they tried. If it was sent to his email only then i'd be convinced it was spoof too.

Ignore it, i know i'm right but you can all choose to think i don't know anything if you want

ikthius · 20-11-2006, 20:06

Quote:

Originally Posted by Pia

Well yeah, but i think that's being a bit too paranoid.

Another ebay member couldn't make a message in the My messages folder by labelled as from eBay if they tried. If it was sent to his email only then i'd be convinced it was spoof too.

Ignore it, i know i'm right but you can all choose to think i don't know anything if you want

pia, the problem is, my bank details have been stolen not that long ago, and this is when i started getting these emails.

I have been told by ebay both that it is spoof and it is not spoof, so who the hell do I believe?

I have had this email, even when I have not bid or won any item. and also when I have.

this one really has got me stumped.

ik

AndrewJ · 21-11-2006, 23:04

If your not sure you can email it to

spoof@ebay.co.uk or .com depending on your nationality.

Just forward the whole email to that address, if it is one of their own they will reply to confirm or deny it.

Pia · 21-11-2006, 23:14

Quote:

Originally Posted by Felinix_Devotion

If your not sure you can email it to

spoof@ebay.co.uk or .com depending on your nationality.

Just forward the whole email to that address, if it is one of their own they will reply to confirm or deny it.

There's a link to the right hand side of the email in the screenie if you scroll down, about reporting violations too, IIRC there's an option to ask if it's spoof too.

But i think he already did that...

Heard anything back yet OP?

AndrewJ · 21-11-2006, 23:47

Yeah but some of those links can like to spoofed spoof addresses to fool people into a false sense.

Always best to manually type in the known email

ikthius · 22-11-2006, 16:34

I had heard back from ebay before I posted this.......

just that they gave me conflicting answers.

ik

AndyCambs · 22-11-2006, 22:55

I think the answer is in the text if you read it:
"These activities include using the same card to..
Register an Ebay account using an anonymous email domain such as Yahoo or Hotmail...."
Looks like if you have a hotmail or Yahoo account, then they warn you each time the card is used for security.