Extremely slow on 10Mbit :(

dunkyb · 08-11-2006, 20:48

Wed, 8 Nov 2006 19:42:24 UTC

1st 512K took 1482 ms = 345.5 KB/sec, approx 2847 Kbps, 2.78 Mbps
2nd 512K took 3515 ms = 145.7 KB/sec, approx 1201 Kbps, 1.17 Mbps
3rd 512K took 1332 ms = 384.4 KB/sec, approx 3167 Kbps, 3.09 Mbps
4th 512K took 2213 ms = 231.4 KB/sec, approx 1907 Kbps, 1.86 Mbps

Overall Average Speed = approx 2281 Kbps, 2.22 Mbps

Repeat the test a few mins later:

Wed, 8 Nov 2006 19:45:44 UTC

1st 512K took 491 ms = 1042.8 KB/sec, approx 8593 Kbps, 8.39 Mbps
2nd 512K took 621 ms = 824.5 KB/sec, approx 6794 Kbps, 6.63 Mbps
3rd 512K took 861 ms = 594.7 KB/sec, approx 4900 Kbps, 4.79 Mbps
4th 512K took 2093 ms = 244.6 KB/sec, approx 2016 Kbps, 1.97 Mbps

There is no up/downstream bandwidth being used when the tests are being run..

I dont think it's worth phoning support again as they'll probably just ask me to reboot my PC a few times, muck around with firewall settings etc? Looks like either congested upstream, or bandwidth throttling

If anyone could help me I'd really appreciate it, as I'm at my wits end.. had packet loss/fluctuating latency and intermittent browsing for about 2yrs now.. Had my coax re-installed the other day as i've re-decorated my room and needed the connection point moving, so i know that is all OK. nice short piece of coax!

Cheers

Duncan

jeffcrouch · 08-11-2006, 20:58

hmm - not slow here in notts, BUT i have noticed i can't access loads of sites i usually go to - DNS mess up anybody?

pooper · 08-11-2006, 22:28

I've had that tonight.... one minute i get a 'server not found' error, then if i try again a few mins later, the site is magically back... :S

Doofy · 08-11-2006, 22:37

think i can beat you there down to dial up speeds here modem config log says it was on 2mb and i am on 10mb, rang tech support who insisted it was on 10mb. Told them the file stated it was on 2mb then next time i looked 2 mins later it was back to 10mb. Weird apart from that browsing is down to a crawl and i do mean a crawl under 2 mb all the time so far.

ic2 · 08-11-2006, 23:07

Quote:

Originally Posted by Doofy

think i can beat you there down to dial up speeds here

Snap and this is to a London server from Rickmansworth, some 13 miles from the smoke on a 10 mb connection, plus the IP phone is up and down like a fiddlers elbow!

http://www.speedtest.net/result/56721083.png

Regards

dunkyb · 09-11-2006, 21:58

Browsing has just slowed to a crawl again ...

I'm not going to bother running any pings as they've always fluctuated wildly lol...

Weirdly, my modem's upstream power level is 2dBmv lower than usual, and the SNR a little higher..

So sounds like proxies?

(Edit: or QoS, or some other bizarre annoying traffic management)

pooper · 16-11-2006, 11:48

Quote:

Originally Posted by ic2

up and down like a fiddlers elbow!

lol

dunkyb · 16-11-2006, 22:27

This is absolutely pathetic....

21:27

Thu, 16 Nov 2006 21:26:24 UTC

1st 512K took 2263 ms = 226.2 KB/sec, approx 1864 Kbps, 1.82 Mbps
2nd 512K took 3395 ms = 150.8 KB/sec, approx 1243 Kbps, 1.21 Mbps
3rd 512K took 3525 ms = 145.2 KB/sec, approx 1196 Kbps, 1.17 Mbps
4th 512K took 1652 ms = 309.9 KB/sec, approx 2554 Kbps, 2.49 Mbps

so much for 10mbit!! At least I always used to get the full 10Meg but browsing was crap due to proxies... pah

thewiccaman · 16-11-2006, 22:31

Well, after weeks of getting anything from 150kbs to 1mbs if I was lucky during peak times i.e. most of the time since I moved across town at the end of Sept., tonight it's a respectable 7ish mbps!

I'm not holding my breath for it lasting though!

dunkyb · 16-11-2006, 22:35

Doesnt seem to be purely down to QoS or anything either, getting a whole 60Kbyte/s download via FTP. It's usually fairly respectable!

I get bored of people complaining of getting 4mbit/s on ADSL at work, but 1Mbit on 10Mbit/s cable is just silly!

16-11-2006, 22:37

And as long as you lot continue to pay for it I can't see it getting much better!

dunkyb · 16-11-2006, 22:43

I wont be paying for it, i have logs of the past week or so when ive been getting between 1 and 2mbit.. Why should I be paying for 10Meg when Im only receiving 2!

No doubt they'll get out of it some how

Just noticed customer services doesnt appear to be free on the 150 number any more either!! oh dear.

FusionXN1 · 17-11-2006, 00:34

Gone very slow for me in the past couple weeks. Tonight im geting 1.5meg

dunkyb · 17-11-2006, 01:57

even when just about to go to bed at 1am, im still only getting 5-6Mbit!

sterritt · 17-11-2006, 12:22

im having problems as well, sometimes my 10meg loads web pages very quickly other times it says cannot load this page but will load it if i hit refresh.

ntl tol dme that they are working on the network and this might happen for a few days to some ppl, while other will not notice the drop.

i asked if it was in preparation of the broadband speed increase? and the reply was i dont know lol

i love it when ntl employee's are in the loop lol