NTL sucks!!!

[Justy]

Originally Posted by Scrubbs

That will be why they have more satisfied customers than not is it?

Look guys and ladies. I can assure you that ntl does have more satisfied customers than it does unsatisfied and autho it might seem some times that ntl 'sucks'... it most certainly does not!

Unlike any other provider on the market ntl provides the best broadband service - award winning, a great television service, good telephone product(s) and now extremely cheap mobile calls thru virgin.

I'm on bttotalbroadband and continually experience problems with dropping connections, slow speeds and my internet connection drops every time i get a call - even tho I'm on broadband.. how does that work? AND... to top it all off I pay £29.99 for broadband (with download limits) and a further £11 for the line (which I wouldn't need with ntl).

It might be worth pointing out that I live outside of an ntl cabled area but work for ntl and would give my right arm to have ntl

[FusionXN1]

I have been with NTL for only 2 months, It's a lot better then BT IMO. Have you spoken to anyone higher up at NTL? If not demand to and get some money back for your downtime, but i wouldn't say they suck.

[Justy]

Originally Posted by FusionXN1

I have been with NTL for only 2 months, It's a lot better then BT IMO. Have you spoken to anyone higher up at NTL? If not demand to and get some money back for your downtime, but i wouldn't say they suck.

Good call matey!

[inviroman]

again on the phone to ntl and same old story every else wrong with my equipment but not with ntl network i have now had this fault for 3 weeks and have made 10 calls to ntl and still no result is there some one on here who works for ntl who can help resolve this issue i am on the verge of canceling all my ntl services £100 worth and go elswere shame as i have been with ntl for a long time but the customer service is worse than poor!!!!

Tue, 7 Nov 2006 21:57:38 UTC

1st 512K took 7547 ms = 67.8 KB/sec, approx 559 Kbps, 0.55 Mbps
2nd 512K took 7062 ms = 72.5 KB/sec, approx 597 Kbps, 0.58 Mbps
3rd 512K took 8375 ms = 61.1 KB/sec, approx 503 Kbps, 0.49 Mbps
4th 512K took 6079 ms = 84.2 KB/sec, approx 694 Kbps, 0.68 Mbps

Overall Average Speed = approx 588 Kbps, 0.57 Mbps



To repeat this test from the source server click here.

10 meg speed my dog can run faster!!

[Graham M]

Have you checked the speed on the admin page of your modem?

[inviroman]

Cable Modem Operation ConfigurationNetwork Access : AllowedMaximum Downstream Data Rate : 20480000Maximum Upstream Data Rate : 768000Maximum Upstream Channel Burst : 1600Maximum Number of CPEs : 1Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

info as requested


Tue, 7 Nov 2006 22:57:19 UTC

1st 512K took 2813 ms = 182 KB/sec, approx 1500 Kbps, 1.46 Mbps
2nd 512K took 2765 ms = 185.2 KB/sec, approx 1526 Kbps, 1.49 Mbps
3rd 512K took 2688 ms = 190.5 KB/sec, approx 1570 Kbps, 1.53 Mbps
4th 512K took 2531 ms = 202.3 KB/sec, approx 1667 Kbps, 1.63 Mbps

Overall Average Speed = approx 1566 Kbps, 1.53 Mbps



To repeat this test from the source server click here.