A little inside information by an Employee.

[Stuart]

Originally Posted by hatedbythemail

indeed. but great care is taken to ensure the sample is representative otherwise your margin of error widens considerably.

True, which increases the accuracy somewhat. However, we have little control over who joins this site. The site's membership may or may not be an accurate representation of NTL's customer base. Therefore, it cannot be considered accurate.

[orangebird]

Originally Posted by Stuart C

True, which increases the accuracy somewhat. However, we have little control over who joins this site. The site's membership may or may not be an accurate representation of NTL's customer base. Therefore, it cannot be considered accurate.

There speaks sense

[etccarmageddon]

and out of the thousands of members only a small portion are posing regularly? which would suggest a much smaller 'active' membership?

[handyman]

I'm not an ntl customer or employee (ex on both though) yet I'm here, I'm sure there is a large user base of this site that found it because they where having trouble setting up xbox live or a router and stayed.

[hatedbythemail]

Originally Posted by Stuart C

True, which increases the accuracy somewhat. However, we have little control over who joins this site. The site's membership may or may not be an accurate representation of NTL's customer base. Therefore, it cannot be considered accurate.

absolutely

[Womble]

Originally Posted by Escapee

I think the other ntl plan that I heard a few months ago also included moving ntl's digital TV platform over from atm to IP, I'm not sure if that is still on the cards?

It sounds a bit strange and extravagent though as the existing equipment is not really that old, and there is not exactly a problem with spare capacity as far as I'm aware.

Perhaps I'm wrong on that one, perhaps Womble can confirm if the digital platform is moving over or that is shelved as well.

The bod I was talking to said, if the "IP" man wins everything, voice DTV and BB will run over it, as wuld happen if the "HFC" bod wins.
As I said, nothing has been decided yet, but my gut instinct tells me they will go ethernet/ip, due to the lower levels of maintenance needed

Originally Posted by andygrif

So which town was your long career history in then? I am not aware of one town which has all those employers in one place - so how did you manage to commute between them all whilst being educated at, presumably, one single education location?



Whilst I applaud your loyalty to current employer I can see no reason for your post: your facts may be mostly accurate but you are missing a few vital points about your lord and masters - their customer service is diabolical, their management structure is a disgrace, their TV platform (despite years' of promises) has never performed according to specification, ditto the phones, ditto the call-centre 'integration'.

In fact the only thing that (as an ex-customer) I can say that ntl has going for it is the ISP, which (as you say) has the capability to vastly outperform DSL. Only...it's not is it?

But don't let me curb your enthusiasm for your employer - I'm happy that you're happy there - but please don't spout of such biased garb about them to people who actually have a lot more real-world experience of the companies you mention (as customers) than you give us credit for.

Looks like the NTL propaganda machine is in top gear
Their customer services are diabolical, forget all this talk of fibre cables, if the staff cant treat people with respect and actually get something right at the first time of asking now and again then I think I will stay with my crap poor BT broadband when that comes about.
Nice to see optimism from a young person, although the way NTL are shovelling the **** at the moment with their cheep pops at BT I think at the end of the day the common joe ( es ) will see through the crap.
10/10 for your homework, but how do we know you are who you say you are?

Originally Posted by Womble

The bod I was talking to said, if the "IP" man wins everything, voice DTV and BB will run over it, as wuld happen if the "HFC" bod wins.
As I said, nothing has been decided yet, but my gut instinct tells me they will go ethernet/ip, due to the lower levels of maintenance needed

I think Escapee was talking about the distribution between the central headends and the regions.
It will be IP. They picked a provider, but then the merger came along and its all been delayed again.

Originally Posted by orangebird

And taking your 'sample' from a site that was set up originally 'I hate ntl' site, is not particularly representative, is it?

I'm beginning to wonder if andygrif and Neil are related.

That crossed my mind too .

[Sherlock614]

What happened to Neil or did i miss something?

[Womble]

Originally Posted by Creative

I think Escapee was talking about the distribution between the central headends and the regions.
It will be IP. They picked a provider, but then the merger came along and its all been delayed again.

I was refering to the "last mile"

Originally Posted by Womble

I was refering to the "last mile"

Yes I know, but you were replying to Escapee's post about the DTV distribution platform.
The distribution platform will be IP, when they make a single platform.
An IP distribution to the home would be interesting. No need for stat muxing, as I think a Constant Bitrate would be prefferred for the multicast streams.
Its going to be interesting how they progress.

[Escapee]

Originally Posted by Creative

Yes I know, but you were replying to Escapee's post about the DTV distribution platform.
The distribution platform will be IP, when they make a single platform.
An IP distribution to the home would be interesting. No need for stat muxing, as I think a Constant Bitrate would be prefferred for the multicast streams.
Its going to be interesting how they progress.

I obviously had the info wrong about the reason for DTV upgrade, the guy telling me gave the impression the change was due to technology and not capacity, the capacity issue you mention would make some sense.

I was led to believe the last mile is very much now agreed on though, and the bottom line is cost. I am led to believe that HFC has come out the winner in the argument, and the technology I mentioned in the previous post looks almost certain to be implemented.

I was certainly told exactly the opposite a month or so ago from the same source, so it appears things have swung in favour of HFC technology recently.

[Womble]

Originally Posted by Escapee

I was led to believe the last mile is very much now agreed on though, and the bottom line is cost. I am led to believe that HFC has come out the winner in the argument, and the technology I mentioned in the previous post looks almost certain to be implemented.

I was certainly told exactly the opposite a month or so ago from the same source, so it appears things have swung in favour of HFC technology recently.

mmm me thinks ex-Comcast Corp bods may have a hand in that. Gonna keep me busy tho

[Jules]

Originally Posted by Sherlock614

What happened to Neil or did i miss something?

He has resigned from the team, no idea why maybe he was just too busy