OnDemand isn't responding to demands!

Chutzpah · 05-10-2006, 21:52

I've had a quick scan of recent OnDemand posts in case this is a common problem at the moment, but can't see any. Still, apologies in case it has!

Our OnDemand isn't working. When I attempt to select it all I get is the OnDemand menu without any options.

The STB stops responding to instructions for about a minute and then you're able to return to the TV.

Any ideas what could be causing this? It has worked fine before.

Cheers all

opelfruitcase · 05-10-2006, 22:26

Quote:

Originally Posted by Chutzpah

I've had a quick scan of recent OnDemand posts in case this is a common problem at the moment, but can't see any. Still, apologies in case it has!

Our OnDemand isn't working. When I attempt to select it all I get is the OnDemand menu without any options.

The STB stops responding to instructions for about a minute and then you're able to return to the TV.

Any ideas what could be causing this? It has worked fine before.

Cheers all

Sound's like it could be poor signal strength on the return path - I'm sure if this is off target then other people will come and correct me. Either way its likely to be a fault tech visit...

05-10-2006, 23:02

I just tried 'on demand' and was quite impressed, but I wasn't stressing my return path, when I tried

opelfruitcase · 05-10-2006, 23:55

Quote:

Originally Posted by homealone

I just tried 'on demand' and was quite impressed, but I wasn't stressing my return path, when I tried

Shouldn't make a difference - it will either work or it won't generally.

lauzjp · 06-10-2006, 05:44

our on demand is generally good - except that things seemed a bit slow... but that's cos we need new batteries! the other thing you could try is the unplugging the stb for a minute and holding the down button... when you plug back in (why does this work)? i've had to do this three times in the past week.

spiderplant · 06-10-2006, 08:28

Quote:

Originally Posted by lauzjp

(why does this work)?

It doesn't. It's a myth. If you rebooted without holding the button it would have exactly the same effect.

The only time holding the button in makes a difference is if the box is getting stuck with 'tune' on the display on bootup. Holding the button in bypasses this stage of the process, and sometimes will get your TV service back temporarily.

lauzjp · 06-10-2006, 11:55

oh, I see. I think. thank you for clarifying that.

Chutzpah · 08-10-2006, 23:49

Just to update - I finally got around to pulling the plug on the STB and restarting it - worked a treat, cheers all

Still no Casualty part two on there, though I notice

11-10-2006, 23:40

Maybe on demand needs renaming?
Am I glad I'm sticking with sky+, a year now and no such problems

opelfruitcase · 12-10-2006, 00:20

Quote:

Originally Posted by arcamalpha2004

Maybe on demand needs renaming?
Am I glad I'm sticking with sky+, a year now and no such problems

You can't exactly compare Sky+ to vod - they're entirely different systems. vod is something sky customers will be able to come (kind of) close to with sky multiscreen for the films, but will never be able to offer the same service as cable. In realation to Sky+ and pvr's maybe your not aware that Telewest customers already have accesses to a pvr and ntl customers will very shortly indeed.

14-10-2006, 14:20

Quote:

Originally Posted by opelfruitcase

You can't exactly compare Sky+ to vod - they're entirely different systems. vod is something sky customers will be able to come (kind of) close to with sky multiscreen for the films, but will never be able to offer the same service as cable. In realation to Sky+ and pvr's maybe your not aware that Telewest customers already have accesses to a pvr and ntl customers will very shortly indeed.

The current cable tv systems ntl have are not a patch on sky+ in my opinion, factor in the superior reliability sky has over ntl and its game set match sky

opelfruitcase · 14-10-2006, 16:20

Quote:

Originally Posted by arcamalpha2004

The current cable tv systems ntl have are not a patch on sky+ in my opinion, factor in the superior reliability sky has over ntl and its game set match sky

Until of course the TVdrive is launched in January.

TVOD, recording to a 160Gb hard drive with 3 separate inputs... hmmm can't wait

.

lauzjp · 15-10-2006, 05:37

hmm, much as I would be tempted by having a TVdrive thingy, it would of course help if I knew what was on tv when - I hardly look at a tv guide as it is, all I do is flick through and channel hop til I find something, it'd be wasted on me!

Rik · 15-10-2006, 10:32

Excuse me for being silly, but how doI know if I have VOD?

I push on demand on my remote and all I get is the same stuff ive had since the start of time.

Movies about to start, adult and sports events.

Can some post a screeny just so us poor users that dont have VOD can drool?

Ta

Im in Hemel Hempstead, Hertfordshire btw.

popper · 15-10-2006, 12:30

whoever put the latest liberate GUI together wants sacking, but the only way to get that original VOD screen it seems is to goto channel 100 then press the red button, then you can select
movies:tvhits:music:kids:MOTW:help-video's.