On demand not working

[Bertie_MB]

Anyone experiencing this problem - you press the on demand button and the usual page appears except there's just empty blue boxes with no options listed in them - you then have to wait a while before you can get out of it and even after a wait still nothing appears.

Any ideas?

Cheers

[gadge]

okay here in staffs.

[monkey2468]

Originally Posted by Bertie_MB

Anyone experiencing this problem - you press the on demand button and the usual page appears except there's just empty blue boxes with no options listed in them - you then have to wait a while before you can get out of it and even after a wait still nothing appears.

Any ideas?

Cheers

Reboot your stb.

[nomadking]

Originally Posted by monkey2468

Reboot your stb.

I find that is a temporary solution and that you have reboot at least once a day. The problem for me went away and resurfaced around the time of the channel number reshuffle (maybe just coincidence).
When the problem occurs the stb network status page says that the connection status is 3 - TX Ramping.

[monkey2468]

Originally Posted by nomadking

I find that is a temporary solution and that you have reboot at least once a day. The problem for me went away and resurfaced around the time of the channel number reshuffle (maybe just coincidence).
When the problem occurs the stb network status page says that the connection status is 3 - TX Ramping.

You have a return path issue and require a service tech.

[Bertie_MB]

Yeah the reboot's sorted it for the moment, I'll see how it goes from now on

Cheers guys

[tonycee]

Whenever my VOD menus appear to jam up, I just seem to need to press the ON/OFF button on remote which takes the box to stand-by and then press the same button again and it clears the jam.

Hope this helps
It's a samsung box