Phone NTL FREE.

otguk · 13-08-2006, 22:38

Look free phone numbers,but I think NTL have got this the wrong way round. Their letting the ppl who could pay for their service, have it for FREE.
Business Customer get free phone numbers

. If this has been covered b4 then am sorry but

but am SOOOOOOOOOOOOOoooooooooooooooo

.

0800 052 9000

0800 052 0800

http://www.ntl.com/locales/gb/en/contact/index.html

PS from now on am going to Text Phone them, what ever that does.

Shaun · 13-08-2006, 23:00

Why not give TextTerm a go if you have a modem in your PC

0800 052 9735

James Henry · 13-08-2006, 23:17

Quote:

Originally Posted by otguk

Look free phone numbers,but I think NTL have got this the wrong way round. Their letting the ppl who could pay for their service, have it for FREE.
Business Customer get free phone numbers

. If this has been covered b4 then am sorry but

but am SOOOOOOOOOOOOOoooooooooooooooo

.

0800 052 9000

0800 052 0800

http://www.ntl.com/locales/gb/en/contact/index.html

PS from now on am going to Text Phone them, what ever that does.

They do that because all their competitors for that business will also be offering freephone tech support, etc.

Just as their competitors all charge for the calls to support on residential services

Shaun · 13-08-2006, 23:31

Quote:

Originally Posted by James Henry

They do that because all their competitors for that business will also be offering freephone tech support, etc.

Just as their competitors all charge for the calls to support on residential services

Who?

BT telco/vision (0800 800 150), Vonage (0800 008 6000), TalkTalk (0800 049 5050), Bulldog ( 0800 404 8151), Be (0808 234 8566) and even Sky (0800 587 5707) if you look hard enough. There's mobile companies too but I won't list them as Virgin currently only charge 10p per call to their CS.

Just a few examples of how it should be done!

Okonski · 17-08-2006, 07:57

I have to do it the hard way - I keep a monthly log of the chargeable calls I usually have to make to NTL than ask for a bill credit to reflect that asmount. The fact they jusrify it by saying 'Sky charge national rates' seems to be desperate measures, especially as the revenue earning potential of these numbers is shortly to disappear with OFTEL hoping they all move on to the new 05 code.

Shaun · 17-08-2006, 14:42

Quote:

Originally Posted by Okonski

The fact they jusrify it by saying 'Sky charge national rates' seems to be desperate measures

Oh it is when you can call them for free on 0800 587 5707 (enter rubbish twice and you get through).

Desperate indeed

Okonski · 17-08-2006, 15:12

Oh - I didn't know that one.... Most folk I know use 0800 183 0123 - Followed by selecting Option 3 ......!

Shaun · 17-08-2006, 17:20

Quote:

Originally Posted by Okonski

Oh - I didn't know that one.... Most folk I know use 0800 183 0123 - Followed by selecting Option 3 ......!

I was talking about their justification of Sky using it. The number I provided is for Sky

Okonski · 10-09-2006, 13:40

As an update, and possibly to close the thread - you can now call NTL for free officially,

150 - Customer Services
151 - Faults

This is due to be rolled out in all franchise areas from early Octoiber, however is is already 'live' in Glasgow. The 0845 route only lasted 5 months, so it shows what pester power can do!

jtwn · 10-09-2006, 14:03

Eh. Hasn't this always existed in some areas

Druchii · 10-09-2006, 14:11

Quote:

Originally Posted by Shaun

Who?

BT telco/vision (0800 800 150), Vonage (0800 008 6000), TalkTalk (0800 049 5050), Bulldog ( 0800 404 8151), Be (0808 234 8566) and even Sky (0800 587 5707) if you look hard enough. There's mobile companies too but I won't list them as Virgin currently only charge 10p per call to their CS.

Just a few examples of how it should be done!

Virgin don't even charge it, they say they do, but everytime i've rung form my mobile to them, it's been free

o2 however... That was a different story!

10-09-2006, 14:28

Quote:

Originally Posted by Okonski

As an update, and possibly to close the thread - you can now call NTL for free officially,

150 - Customer Services
151 - Faults

This is due to be rolled out in all franchise areas from early Octoiber, however is is already 'live' in Glasgow. The 0845 route only lasted 5 months, so it shows what pester power can do!

Working in Warrington.

Well done NTL for doing the right thing

. Now dont do it again

Okonski · 10-09-2006, 14:39

Quote:

Originally Posted by jtwn

Eh. Hasn't this always existed in some areas

Not that I'm aware - indeed the website and even the CF 'Contact' details only gave the 0845 numbers. These short codes (which mirrored the BT equivalents) were removed from many franchise areas, and I can confirm that Glasgow and Belfast had these codes barred right up until last week.

Stephen · 10-09-2006, 15:27

The new number will also alow TW customers to call their cust services and faults. Another new thing to bring the 2 companies in line with each other.

Graham M · 10-09-2006, 16:45

150 working here in Poole, cheeky gits tell you to dial the 0845 number if you dial 0800 052 2000