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Trouble with windows 98
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Old 08-11-2004, 12:01   #1
paulinnherts
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Trouble with windows 98

Hi there just asking on behalf of my son who has windows 98 on his laptop which is old,on loading last night it is asking for 98 disc so it can load problem with window exe. we dont have disc,have tryed in safe mode but the same any way round it or will i have to find a disc thanks.
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Old 08-11-2004, 12:06   #2
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Re: Trouble with windows 98

have a look in C:\windows\options\cabs

- some installations of Win98 put a copy of the main installation files there, if you are lucky then pointing the dialogue box to that path, will do the trick
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Old 08-11-2004, 12:46   #3
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Re: Trouble with windows 98

If you find a win98 disc make sure that it is the correct edition for what he has installed. It is a good idea to copy the win98 folder from the CD to his hard disk to prevent having to look for the CD in future.

Which edition of 98 does he have and what is the problem that requires the CD?
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Old 08-11-2004, 12:49   #4
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Re: Trouble with windows 98

What is the exact filename?... "windows.exe" or "window.exe" are the result of a virus... normal windows installations will not have this file at all.

here's an example from one of the many viruses (in this case bagle-x) that use this filename:
Quote:
When first run the Trojan copies itself to the Windows system folder as window.exe and creates the following registry entry, so that window.exe is run automatically on startup:

HKCU\Software\Microsoft\Windows\CurrentVersion\Run \window.exe
= <Windows system folder>\window.exe
Make sure his anti-virus software is up to date and do a full system scan.

If the virus has been removed automatically you can get rid of the message by editing the registry.

If you don't know how or are not confident in editing your registry.. let us know and we'll talk you through it...
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Old 08-11-2004, 13:06   #5
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Re: Trouble with windows 98

Hi thanks for replys just put his laptop on loads until a error comes up saying error loading explorer.exe. you must reinstall windows ok,i do this then box comes up the c:\windows\explorer.exe.file sppears corrupt and can go no further.
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Old 08-11-2004, 13:20   #6
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Re: Trouble with windows 98

Can you boot the laptop into safe mode. Hit the F8 key after any memory checks, but before the windows logo appears. That may let you run the antivirus program manually, or at least edit the registry to remove the references in there to windows.exe.
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Old 08-11-2004, 13:38   #7
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Re: Trouble with windows 98

If you can boot in DOS mode or from a floppy into DOS.. then you could try what homealone said and copy the file into the "c:\windows\system" directory
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Old 08-11-2004, 15:53   #8
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Re: Trouble with windows 98

Hi one and all my son is taking in laptop to school It teacher going to take a look,thanks everyone for help.
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Old 08-11-2004, 17:22   #9
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Re: Trouble with windows 98

Quote:
Originally Posted by paulinnherts
Hi one and all my son is taking in laptop to school It teacher going to take a look,thanks everyone for help.
He might be better off talking to the school IT technician.
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