[Now Official] More ntl speed changes

[Chrysalis]

a few points I wish to make.

Although personally for me I like this deal, the 24.99 is looking very sweet now, I think user's at the top end of the scale have a raw deal. We all know 900 gig a month is unacceptable but I think the cap should be more in proportion with the speed offered, I would think for the top tier 50-80 gig cap would be more suitable, and NTL might think about offering unmetered for £10 on top of any package.

Few will know that a company strength is usually by total turnover rather then profit, when BT got themselves in trouble they powered themselves out if it simply because their turnover is so huge, so profitable or not NTL will want to keep all of their customers. Also I believe broadband is the most profitable part of NTL's business and to stay strong in this area they should strive to satisy both ends of the scale, word of mouth is very effective.

Also have to agree on webpage loading points made, for user's who have bursty type usage (web browsing and email), once you hit 1mbit+ their is little difference, sure large pages with flash on will load faster but things like this forum will be like 0.2 secs faster, anyone who says they are getting 3mbit just for their browsing experience either has too much money to spare or is I am sorry to say dumb. Bearing this is mind 3mbit should be packaged up for file downloading, which is why I think a larger traffic cap is more appropriate.

We can talk about whats right and wrong, but which is worse?

1 - NTL and other isp's playing people for fool's who have little knowledge of the internet and letting them pay for a full broadband package just to get email and do a few hours of web browsing at the weekend.

2 - Customers downloading DVD's, games, linux operating systems etc.

End of the day its give and take, both the ISP and customers will grab what they can out of it and usually it balances out and both are happy, when one goes too far then the other becomes upset which is whats happening here. I think NTL have got it right with the first 2 packages but wrong with the top tier.

[etccarmageddon]

Originally Posted by Neil

Having seen what goes on inside, & also at the top, I wouldn't give them a penny again.

Just being honest.....

but all companies have bad apples in them! I assume you're referring to the way staff are treated and the redundancies and mis management and over paying various prats was at the top!

I dont think I can appreciate your point of view cos I havent seen what you have.

[DVS]

Orangebird, Nice way of saying "I don't beleive you. Please prove that you are not a warez monkey"

I use my bandwidth for a lot of uses. Too many to list but a few examples the normal web/email, streaming audio/video, remote admin, video messaging with family/friends, online gaming with VOIP, obtaining game demos (which seem to be averaging ~500Mb these days). The only one that is questionable in legality is the downloading of TV series not yet available in the UK from Usenet. All of the above LEGALLY eat bandwidth.

There are members on this board who know what my home network comprises. Many SME's would love the setup I have. Unfortunately mantenance/updates alone can chew up many MB's a week.

[Neil]

Originally Posted by etccarmageddon

but all companies have bad apples in them!

I absolutely agree, it's just that I never had a good experience with ntl in the 6 or so years I had their services (even before my involvement with NTHW.com)

Originally Posted by etccarmageddon

I assume you're referring to the way staff are treated and the redundancies and mis management and over paying various prats was at the top!

Amongst other things, yes.

Originally Posted by etccarmageddon

I dont think I can appreciate your point of view cos I havent seen what you have.

That's true, but even before I saw what went on inside, & the BS that goes on at the top, my experience as a customer with ntl was the worst I have ever experienced with any company, so even forgetting what I later saw/learnt, I could never go back to a company that gave me the 'service' that ntl did.

[richard_j_green]

So what will happen if you where to reach the monthly 40GB limit after taking the upgrade to 3Mb service?

Will they stop you using it for the rest of the month, top-up fee the excess or what?

Also, is this limit only going to apply to the downstream, or is that 40GB figure a combined figure for upstream/downstream?

[Neil]

Originally Posted by DVS

Orangebird, Nice way of saying "I don't beleive you. Please prove that you are not a warez monkey"

I use my bandwidth for a lot of uses. Too many to list but a few examples the normal web/email, streaming audio/video, remote admin, video messaging with family/friends, online gaming with VOIP, obtaining game demos (which seem to be averaging ~500Mb these days). The only one that is questionable in legality is the downloading of TV series not yet available in the UK from Usenet. All of the above LEGALLY eat bandwidth.

There are members on this board who know what my home network comprises. Many SME's would love the setup I have. Unfortunately mantenance/updates alone can chew up many MB's a week.

Sounds like you need a business connection, not a residential one then.

http://www.business.ntl.com/

IMHO-You are trying to get a cheap connection for non home uses, as you don't want to pay the normal costs that are associated with business connections.

& I'm pretty sure that D/L those TV series you refer to from Usenet must be illegal die to copyright, but that's for another thread.

[DVS]

Originally Posted by Neil

Sounds like you need a business connection, not a residential one then.

http://www.business.ntl.com/

IMHO-You are trying to get a cheap connection for non home uses, as you don't want to pay the normal costs that are associated with business connections.

I'd disagree. I'm not a business, I'm a HEAVY home user. The only non home use is remote admin.

Originally Posted by Neil

& I'm pretty sure that D/L those TV series you refer to from Usenet must be illegal die to copyright, but that's for another thread.

Hence my comments about questionable legality of such

[orangebird]

Originally Posted by DVS

Orangebird, Nice way of saying "I don't beleive you. Please prove that you are not a warez monkey"

No, it's not. I would've thought you'd seen enough of me on the boards to know that if I meant that, I would have said it...

[quote]I use my bandwidth for a lot of uses. Too many to list but a few examples the normal web/email, streaming audio/video, remote admin, video messaging with family/friends, online gaming with VOIP, obtaining game demos (which seem to be averaging ~500Mb these days). The only one that is questionable in legality is the downloading of TV series not yet available in the UK from Usenet. All of the above LEGALLY eat bandwidth.[quote]

And you do all that everyday??

There are members on this board who know what my home network comprises. Many SME's would love the setup I have. Unfortunately mantenance/updates alone can chew up many MB's a week.

I honestly think that a lot of bb users see a 'cap' and see red, without thinking about exactly how much you can download with said cap, and rationalising that whilst you may use 2,3,4,5 etc gig on one day, you may then barely use anything on another day...

[Neil]

Originally Posted by DVS

I'd disagree. I'm not a business, I'm a HEAVY home user. The only non home use is remote admin.

And as such, ntl (like a lot of other ISPs), will not continue to subsidise your 'HEAVY' use of bandwidth.

I'm not defending ntl's decision here, I'm just saying that if you don't want the restraints/limitations that your ntl service will soon provide you with, then you need to look elsewhere-such is the power of the consumer these days that you won't find it hard to find something that suits your needs better.

[orangebird]

Originally Posted by Neil

Sounds like you need a business connection, not a residential one then.

http://www.business.ntl.com/

IMHO-You are trying to get a cheap connection for non home uses, as you don't want to pay the normal costs that are associated with business connections.

& I'm pretty sure that D/L those TV series you refer to from Usenet must be illegal die to copyright, but that's for another thread.

That's what I was thinking...

[DVS]

Looking at the business broadband solutions I must be missing something. 1.5Mbit Business broadband for £34.99? I thought home user 1.5Mbit is 37.99 a month?!?

[Stuart]

Originally Posted by DVS

Orangebird, Nice way of saying "I don't beleive you. Please prove that you are not a warez monkey"

I use my bandwidth for a lot of uses. Too many to list but a few examples the normal web/email, streaming audio/video, remote admin, video messaging with family/friends, online gaming with VOIP, obtaining game demos (which seem to be averaging ~500Mb these days). The only one that is questionable in legality is the downloading of TV series not yet available in the UK from Usenet. All of the above LEGALLY eat bandwidth.

There are members on this board who know what my home network comprises. Many SME's would love the setup I have. Unfortunately mantenance/updates alone can chew up many MB's a week.

If you are using multiple windows PCs, and have access to a windows server, to save at least some bandwidth, you might look in to Microsoft's Software Update Services (http://www.microsoft.com/windowsserv...s/default.mspx). It downloads all windows updates to a cache on one server. You can then direct the auto update service on Windows to look at that server. If you have multiple Windows PCs, it will save some bandwidth as you won't be downloading multiple copies of patches. You can control what patches are installed as well.

[DVS]

Originally Posted by Neil

I'm not defending ntl's decision here, I'm just saying that if you don't want the restraints/limitations that your ntl service will soon provide you with, then you need to look elsewhere-such is the power of the consumer these days that you won't find it hard to find something that suits your needs better.

I have already stated such. Just annoying that I'll need to go through the aggrevation of changing suppliers, having new phone lines installed etc.

[Neil]

Originally Posted by DVS

Looking at the business broadband solutions I must be missing something. 1.5Mbit Business broadband for £34.99? I thought home user 1.5Mbit is 37.99 a month?!?

You are referring to the 'Lite' product from ntl business (whatever that may be?)

Originally Posted by ntl Business

Broadband Lite 750k Cable Modem £24.99

Broadband Lite 1.5Mb Cable Modem £34.99

Broadband 750k Cable Modem £59.99

Broadband 1.5Mb Cable Modem £89.99

ADSL Broadband 512 ADSL £59.99

ADSL Broadband 1Mb ADSL £89.99

I can't actually find anything on the site that explains the difference(s) between the 'Lite' BB service, & the non 'Lite' one...

[DVS]

It wasn't just me then

The only difference I noted was one was listed as single user and one was listed as multi user