Can anyone close accounts here?
06-11-2004, 14:43
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#1
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Inactive
Join Date: Sep 2004
Posts: 11
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Can anyone close accounts here?
Hello
Just wondering if anyone here can close my account for me because I never got the broadband installed and I am still shown as an active customer...
Thanks
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06-11-2004, 14:47
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#2
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Inactive
Join Date: Jun 2003
Location: Glasgow
Services: SkyHD and Broadband
Posts: 9,158
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Re: Can anyone close accounts here?
Are you getting billed for the account?
Let us know what area of the country you are in.
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06-11-2004, 14:48
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#3
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,182
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Re: Can anyone close accounts here?
Surely this would cause a HUGE DPA issue?
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Heavy Is The Crown
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06-11-2004, 14:52
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#4
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Inactive
Join Date: Jul 2003
Location: Poole, Dorset
Age: 41
Services: FreeSat+
Tivo
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VM 60MBit
Posts: 13,365
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Re: Can anyone close accounts here?
Wouldn't it just be simpler to phone CS?
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06-11-2004, 14:53
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#5
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Inactive
Join Date: Sep 2004
Posts: 11
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Re: Can anyone close accounts here?
Yes I am getting billed for the account however the first two bills have been free due to the 60 day free trial promotion. What's DPA?
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06-11-2004, 14:54
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#6
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Inactive
Join Date: Sep 2004
Posts: 11
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Re: Can anyone close accounts here?
I already phoned, they are closed
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06-11-2004, 14:54
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#7
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,182
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Re: Can anyone close accounts here?
Data Protection Act
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Heavy Is The Crown
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06-11-2004, 14:56
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#8
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Inactive
Join Date: Jun 2003
Location: Glasgow
Services: SkyHD and Broadband
Posts: 9,158
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Re: Can anyone close accounts here?
Quote:
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Originally Posted by d0h
I already phoned, they are closed
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I wish someone would tell my boss that. Then I can go home and back to bed 
CS is open 9:00 - 6:00 on Saturday.
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06-11-2004, 14:59
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#9
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Dr Pepper Addict
Cable Forum Admin
Join Date: Oct 2003
Location: Nottingham
Age: 63
Services: Zen & YouFibre FTTP, Sky Q TV, Sky Mobile, Flextel SIP
Posts: 31,324
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Re: Can anyone close accounts here?
Quote:
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Originally Posted by Russ D
Surely this would cause a HUGE DPA issue?
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Why
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 Baby, I was born this way.
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06-11-2004, 15:01
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#10
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Inactive
Join Date: Sep 2004
Posts: 11
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Re: Can anyone close accounts here?
The disconnection department is closed. Looks like I will have to call them on Monday then.
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06-11-2004, 15:11
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#11
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cf.mega poster
Join Date: Jun 2003
Location: Half in the corporeal, half in the etheral
Posts: 37,182
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Re: Can anyone close accounts here?
Quote:
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Originally Posted by Paul M
Why |
d0h could be anyone.......
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06-11-2004, 15:51
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#12
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Dr Pepper Addict
Cable Forum Admin
Join Date: Oct 2003
Location: Nottingham
Age: 63
Services: Zen & YouFibre FTTP, Sky Q TV, Sky Mobile, Flextel SIP
Posts: 31,324
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Re: Can anyone close accounts here?
as could anyone on the site, nm, obviously I'm missing the point here somewhere 
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Baby, I was born this way.
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08-11-2004, 17:08
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#13
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Inactive
Join Date: Sep 2004
Posts: 11
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Re: Can anyone close accounts here?
ok can someone close the account for me please? just called up and they said couldnt help. living in the leicestershire area
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08-11-2004, 17:15
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#14
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Guest
Location: Sale, Cheshire
Services: 10MB Broadband, DTV, Telephone
Posts: n/a
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Re: Can anyone close accounts here?
Hmm.. don't know the conditions of the 'free trial', but it sounds like you have to cancel by a certain date. As dOh hasn't done so, they are holding him/her to the 12-month minimum period. Could be talking rubbish though...
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08-11-2004, 17:25
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#15
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Inactive
Join Date: Sep 2003
Posts: 1,604
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Re: Can anyone close accounts here?
Quote:
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Originally Posted by d0h
ok can someone close the account for me please? just called up and they said couldnt help. living in the leicestershire area
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Did you not ask why, or did they not offer an explanation as to why?
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