NTL and Panasonic DECT Phones
01-11-2004, 14:29
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#16
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Inactive
Join Date: Jun 2003
Location: Surrey
Age: 59
Services: Virgin stuff
Posts: 6,407
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Re: NTL and Panasonic DECT Phones
If it's this one, I hadn't but have just read it. Sounds very familiar to my experience 
It was just annoying that i was told that it was probably a problem with the phones .... when it obviously wasn't ...
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01-11-2004, 14:34
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#17
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Inactive
Join Date: Oct 2003
Location: Swansea
Services: Digi x2, TU24, 20Meg BB
Posts: 223
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Re: NTL and Panasonic DECT Phones
Yupp, that's the one. I can not promise you it will work, but there are some suggestions in there to try and help you.
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01-11-2004, 18:56
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#18
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Inactive
Join Date: Aug 2004
Posts: 8
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Re: NTL and Panasonic DECT Phones
Quote:
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Originally Posted by Saneboy13
Yupp, that's the one. I can not promise you it will work, but there are some suggestions in there to try and help you.
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Many thanks for the suggestions. I'll ring customer services and ask for an engineer visit I think. My voltage is 12.5% low at 42V which surely must be off specification.
I'll let you know what happens. 
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20-11-2004, 09:01
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#19
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Inactive
Join Date: Nov 2004
Posts: 1
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Re: NTL and Panasonic DECT Phones
I have just bought a Panasonic Dect KX-TCD715  . I am so glad that I found someone else had the same problem and had it resolved. My hope now is for NTL to fix my issue. The above phone is a cordless phone where the base unit and handset can be operated on speaker phone mode. On BT it works fine. I would be grateful if Nemesis could provide me with a reference that I can go back to NTL with so the can do the same thing for me which I believe is increase the voltage ?? I mentioned to cust services about the telephone exchange and I am on the same one. Your response will be most appreciated. Thanks 
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20-11-2004, 10:59
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#20
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Inactive
Join Date: Jun 2003
Location: Surrey
Age: 59
Services: Virgin stuff
Posts: 6,407
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Re: NTL and Panasonic DECT Phones
I ave no reference  .... Just report it as a fault, they will tell you there are no guarantees, and that they may charge you if an engineer visits and finds nothing wrong, but from experience the voltage is probably too low. Insist on an engineer visit.
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20-11-2004, 11:36
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#21
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Inactive
Join Date: Aug 2004
Posts: 8
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Re: NTL and Panasonic DECT Phones
Thanks to all who replied. The problem has now been resolved. An NTL engineer came and informed us that NTL use a lower voltage than 48V, but he couldn't remember what it should be. In fact he checked several homes in our area and found that we are all reading 38V.
It turned out that one of our internal sockets was wired with reverse polarity. Fortunately, he was a nice chap and didn't charge us.
Still not sure what voltage NTL should be using.
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21-11-2004, 08:26
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#22
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Inactive
Join Date: Nov 2003
Location: Warrington
Age: 55
Services: 20mb BB SACM, XL package - V+ & Pace 4000, Telephone.
Posts: 92
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Re: NTL and Panasonic DECT Phones
I've been considering buying a cordless DECT phone with a built in answer machine. Can anyone make any recommendations bearing in mind the problem that is discussed here.
My parents have a BT Synergy on an NTL line and don't seem to have had a problem as yet.
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21-11-2004, 08:49
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#23
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Inactive
Join Date: Jun 2003
Location: Surrey
Age: 59
Services: Virgin stuff
Posts: 6,407
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Re: NTL and Panasonic DECT Phones
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